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Can I borrow your backbone? - Page 3

post #31 of 60
Just jumping in with my 2 pennies ...

Like everyone else has said, you've set your price, you need to stick to that with this woman. You've already set a date and time for a tasting, but I would definitely contact the woman (by phone or email) and reiterate your pricing, and suggest that if she has already set a budget of $XXX for her cake, then she needs to speak with you to rework her requirements to suit her pricing. (Basically you're saying, "This is what I can do at that price. Take it or leave it - or work within MY budget.") But don't wait to contact her until the day of ... do it tonight or at least no later than Monday morning.

If she still hums and haws (or outright says it's "too pricey") then politely say that you're sorry, but you just cannot adjust your pricing for what she wants, or you'd be losing money.

And, like others have said, you need to contact the person who referred this woman to you. It's no shame on you if she's a PITA, and the caterer would probably want to know about it (I would if it were me), so she doesn't continue to refer this woman all around town. It would giver HER a bad rep, too.

Good luck, whatever you decide to do.
Always be sincere ... whether you mean it or not!

Everything slows down with age ... except the time it takes for cake to reach your hips!!
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Always be sincere ... whether you mean it or not!

Everything slows down with age ... except the time it takes for cake to reach your hips!!
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post #32 of 60
Quote:
Originally Posted by cakedesigner59

Gosh, do I ever wish I had you sweet and savvy gals sitting on my shoulders when I do the consult on monday!



Just tell us when the consult is, and have your computer up and running. If you get into a snag tell her that you have to check with your business consultants, and we'll tell you what to say icon_lol.gif
post #33 of 60
We could hook you up with a "wire" icon_lol.gif
one baker's never ever do is the next baker's 'i swear by this'
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one baker's never ever do is the next baker's 'i swear by this'
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post #34 of 60
Thread Starter 
Yeah, if it's the right kind, you can tazer me when I waffle on pricing!
Goals are dreams with deadlines.
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Goals are dreams with deadlines.
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post #35 of 60
Quote:
Originally Posted by cakedesigner59

Yeah, if it's the right kind, you can tazer me when I waffle on pricing!



LOL!!!!!!!! icon_lol.gificon_cry.gificon_lol.gif

I love you guys. All of you are just so crazy!
post #36 of 60
I keep telling my friends that they need to be reading this website even if they aren't into cake decorating. The business advice on here is fantastic.

Cake Designer59 sounds like you will do fine. Just practice what you want to say and visualize how you want it to go. You can do this!!!!
post #37 of 60
I found that in the beginning I did much better giving price through email, then they could take it or leave it. Alot less stress and chance to cave. LOL But now Im even over that! Now I think about how my time is money and Im not wasting my time for little money. it is just tooo much stress making a cake for 5 bucks and stressing myself out, and disrupting my sons life. I much rather have 1 costly cake that I make money on rather than 5 cakes that I under priced and am not maing money on...
post #38 of 60
And if it turns out she wants a complicated design after she tastes your cake and loves it, remember that it will take extra time and you need to tell her it will cost more. Hopefully when you told her $2.50/serving it was clear that was your starting place.
post #39 of 60
Thread Starter 
I'll check back in with y'all after I meet with her (4pm EST). I think I will take the advice to ask her what her cake budget is, and start from there. I already told her that her design (four different sides of the tiered cake with four diff designs) would be like decorating 4 cakes. I told my hubby that I could see myself working all day on it!
Goals are dreams with deadlines.
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Goals are dreams with deadlines.
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post #40 of 60
Thread Starter 
**UPDATE**
That blankety-blank woman didn't show up! She called after being 20 mins late and said she found someone else (cheaper, probably Walmart) to do her cake for her. After I straighten the house, had baked a sample cake, etc. I am so ticked off. Hubby said "good, she sounds like she would have been a headache anyway". True, I probably dodged a bullet, but HOW RUDE.
Goals are dreams with deadlines.
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Goals are dreams with deadlines.
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post #41 of 60
Are you fricken kidding me?!?!?!??! It's stories like these that make me want to start charging for tastings!
post #42 of 60
"I'm sorry, I will be unable to meet with you. It would seem that we are completely booked now."

I like to hide. I have no backbone. So I tell people I'm booked. Sometimes it's true, sometimes not, but it avoids all conflict.
Eat Smart... Eat Cake!!!
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Eat Smart... Eat Cake!!!
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post #43 of 60
Where's Mensch at so she can tell you to go beat her up!?
post #44 of 60
Thread Starter 
The worst part is now I'm eating the cake (delicious, by the way) and I don't need the extra lbs. LOLOLOL
Goals are dreams with deadlines.
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Goals are dreams with deadlines.
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post #45 of 60
I think there is a reason that she is planning her own 40th birthday party. Hmmm, hard to believe she doesn't have anyone in her life who would do it for her. How sad.

I think I'll say a prayer for her tonight before I go to sleep. She may need some happiness in her life. icon_smile.gif
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