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Really need HELP with this complaint!! - Page 3

post #31 of 212
I am aghast. I sucked all the air out of the room.

All I can say is, praying for you, CakeBuddy! Wow.
one baker's never ever do is the next baker's 'i swear by this'
 
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one baker's never ever do is the next baker's 'i swear by this'
 
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post #32 of 212
You know, some people really stink. My thoughts are with you. Just remember what they say, "What goes around, comes around." Her ill will will come back to her. You just be the better person. Insist on meeting her ASAP with witnesses and see where it goes. Good luck!
~~~~~~~~~~~~~~
Melanie
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~~~~~~~~~~~~~~
Melanie
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post #33 of 212
Thread Starter 
I did just talk to the bride again. She is too busy to bring the cake until Monday. She keeps changing what she said and changed her story to the reception hall. When I catch her on a contradiction, she says she didn't say that. She keeps talking in circles. She practically yelled at me for 15 minutes about how she spent more on the cake than her dress. I feel like throwing a couple hundred dollars at her just to never see her again. Happy Crappy Weekend to me! icon_cry.gif
post #34 of 212
When she brings it in on MOnday and points out how dry it is, be sure to respond, "Of course it is! It's a cut cake that sat around for 2 days before you brought it here!"
post #35 of 212
Quote:
Originally Posted by SweetArt

I did just talk to the bride again. She is too busy to bring the cake until Monday. She keeps changing what she said and changed her story to the reception hall. When I catch her on a contradiction, she says she didn't say that. She keeps talking in circles. She practically yelled at me for 15 minutes about how she spent more on the cake than her dress. I feel like throwing a couple hundred dollars at her just to never see her again. Happy Crappy Weekend to me! icon_cry.gif



*snorts* If she spent more on the cake than on her dress, I'll eat my 4" pans. Tell her flatly that if she is too busy to bring the cake in before money, she is too busy to get a refund. Or, better yet, tell her that you are not giving her a refund, period.
post #36 of 212
stick to your guns, throwing money at her so as to never she her again is just what she wants. Sounds like buyer remorse to me, don't give in.
post #37 of 212
Yes, complaining that she spent more on the cake than her dress is a big red flag of buyer's remorse to me. Please don't reward her for lying.
post #38 of 212
I'm just shaking my head, thinking to myself "why on earth would any professional baker (or home baker for that matter!) even go to the trouble to even waste frosting on a burnt cake for themselves let alone a customer!" it just doesn't make sense, follows no logic and is so ridiculous I can't stop shaking my head in utter disbelief.

Are we going to have to start video taping ourselves baking, filling, stacking, frosting and decorating each cake just to cover our butts when some stupid bimbo makes claims like this? Oh, and don't forget to save scraps of each cake, filling and frosting for DNA evidence to prove the &*(^% cake isn't even yours!!! Kinda takes all the fun out of doing what we love to do.
Kathy W
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Kathy W
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post #39 of 212
I'm so sorry that you have to deal with this. I hate liars.
post #40 of 212
Kathy, I'm cracking up over your post! The sad thing is we may have to actually resort to that someday! icon_lol.gif
post #41 of 212
Here's the word I've been trying to think of--this gut wrenching word--

pre-meditated oh my oh my

<throw up smilie face>
one baker's never ever do is the next baker's 'i swear by this'
 
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one baker's never ever do is the next baker's 'i swear by this'
 
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post #42 of 212
Quote:
Originally Posted by KathyTW

Oh, and don't forget to save scraps of each cake, filling and frosting for DNA evidence to prove the &*(^% cake isn't even yours!!!



What does cake DNA look like? Is it a round, square, hexagon or maybe...petal-shaped? icon_lol.gif

....sad part is, I watch so many forensics shows, I know they could already use a mass spectrometer to tell if two samples were from the same cake. But I agree, it's a total shame that people pull this kind of crap.
post #43 of 212
DO NOT....DO NOT....DO NOT....DO NOT give her a dime until you are satisfied it is YOUR CAKE!!!


Will she stain her dress and return it TOO???

How hard is it to BURN a cake? You have to walk away for like....HALF A DAY! Otherwise...it just gets dry.

Make her bring it TODAY> Too bad she is too busy. Even if my cake WAS burned on my wedding day....I'd have had NO time to complain about it!!!
You don't HAVE a soul, you ARE a soul...you HAVE a body. C.S. Lewis
I'd rather see badly done cake than well done styrofoam.
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You don't HAVE a soul, you ARE a soul...you HAVE a body. C.S. Lewis
I'd rather see badly done cake than well done styrofoam.
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post #44 of 212
This is sad!!!!
My parents own a Trucking company and they had a case where they delivered a car, and the proces is you come look at the car write down every little sratch and flaw down(so no one is gonna say you did this to my car) so when they delivered the car the lady made them show everything on the car to the tiniest scrape and said everything is fine(she had a copy that was sent to her at pick up, the person who we picked it up had a copy and the driver had a copy) then 8 hours later she calls our company keeps telling us that we did this damage, threatns us to put a bad rating and tells us that she called our insurance and the dispatch company that gave this car to us to deliver and if we don't pay her she will sue us and get us in trouble and drown our company. I sat there laughing at the whole thing(my mom put the phone on loud speaker) in the end my mother said First you called us in 8 hourse when in our policy it says any claim within 2 hourse of check and delivery is dismissed and second you have no proof that we did it abn no one knows what you did with the car during the 8 hours.
I am not a profesional in this but from my point you did your job you assembled it and come on why would any one make a cake that is badand think they can get away with it, she must think your stupid or some thing to waste so much time on a burned cake.
Anna
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Anna
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post #45 of 212
Oh...I'm sure on CSI they've got one of those little "5 minute" testers for cake DNA - and since human DNA only seems to take 5 minutes, maybe they could do cake in 3 or so (on a rush of course!!!) And...I think they'd be able to tell you if it's DH, BC, Pills, or scratch !!!!!

All kidding aside - it's just sad that we even have this kind of stuff to talk about. Our "entitled" and "sue happy" society has brought us to this, instead of swapping recipes and decorating tips we have to talk about how to cover our butts from crack pots like this.
Kathy W
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Kathy W
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