Cake Central › Cake Forums › Cake Talk › Cookies! › Why do people balk at paying the price?????
New Posts  All Forums:Forum Nav:

Why do people balk at paying the price?????

post #1 of 32
Thread Starter 
I just have to vent. I had a customer want to order 20 onesie cookies. The cutter is about 3" maybe 3 1/2". Anyway, they were to be favors for a baby shower. I was going to package them and everything...all for $2.50 each which is about about $1.50 cheaper than what they should be. Well, they decided not to order. I get sooooo irritated with people. Do they not realize the amount of time it takes to do sugar cookies???? And is $2.50 too much to spend on a favor??? Also, these cookies are adorable. I've done them before and have them on my website and they are done beautifully, if I say so myself! Do you all have this problem with sellling sugar cookies????
post #2 of 32
When I get a shocked and surprised reaction to the cost, I always tell them, "And I'm about 20% cheaper than (the nat'l cookie bouquet company). So find the closest one and keep their pricing handy.

I have also told them "If you want three colors, it will take 2-3 days because I have to let each color sit for 24 hours before adding the next one." (whether it does or not, that's what I tell them! icon_rolleyes.gif )

The price of the nat'l chain plus the explanation of how long it takes usually takes the wind out of their sails.
post #3 of 32
Unfortunately, the general public has no clue the amount of work and skill that goes into decorating a cookie. And your quote of $2.50 sounds extremely reasonable. People are just cheap, plain and simple. Don't undersell yourself, or you'll start to hate receiving orders. Smile, and tell them they should check the prices that Cookies By Design charges. Better yet, have a copy of similar cookies. Show them when they want to discuss price. Say something like, "Well, my competitor would charge you $6 for each cookie. I'm willing to make them for $3.50." Watch their eyes open wide and their jaws drop when they get educated on cookie prices.
The pessimist complains about the wind;
the optimist expects it to change;
the realist adjusts the sails.
Reply
The pessimist complains about the wind;
the optimist expects it to change;
the realist adjusts the sails.
Reply
post #4 of 32
It is frustrating because we all know and appreciate what it takes to put out our creations but unless someone has ever done it they'll just never get it.

I guess we have places like WalMart and Sam's club to thank for the mass produced cookies and cakes........that's the *price* that people get used to seeing.
post #5 of 32
I think that is fair price. Yesterday i made a batch of 20 cookies in the shape of a scroll and hat together which were like 4" with rolled fondant to take to my graduation ceremony for my class mates and it took me hours and hours to do all of them!

So yeh i can see what you are saying about they have no idea how much work goes into making cookies. Plus home made cookies are much better quality then store ones i think.

P.S I had a fear that people would say no thanks to my cookies when i gave them out but thankfully my classmates thought the cookies were great and very appreciative of them so that made me feel really happy about doing all that work icon_biggrin.gif
Design Addict
Reply
Design Addict
Reply
post #6 of 32
Wow, I am way undercharging. My price is $1.50/cookie, $1.75 bagged. If it's for a wedding, more detailed, etc., I'll charge a little more. But then I've been doing this for under a year, so my client base is not what it needs to be (people with lots of disposable income). I do want to have a full-fledged legal cookie business one day and quit my day job. Is anyone doing that and are they really making a living at it after expenses? I have so many ideas, but with working fulltime I don't have enough time to work everything out and make any real progress towards that goal. I'd appreciate any info you care to share.
post #7 of 32
WOW, how I wish to get $2.50 per cookie. I am really cheap - $14.00 per dozen. But my "customers" are comming back for more. I don't do sugar cookies, so maybe my cost is smaller. I would be worry that I could't sell for over $2.00 per cookie. I would like to know how is thouse peoples bussiness going, they prices are up to $4 per cookie??
post #8 of 32
Quote:
Originally Posted by jdelectables

I just have to vent. I had a customer want to order 20 onesie cookies. The cutter is about 3" maybe 3 1/2". Anyway, they were to be favors for a baby shower. I was going to package them and everything...all for $2.50 each which is about about $1.50 cheaper than what they should be. Well, they decided not to order. I get sooooo irritated with people. Do they not realize the amount of time it takes to do sugar cookies???? And is $2.50 too much to spend on a favor??? Also, these cookies are adorable. I've done them before and have them on my website and they are done beautifully, if I say so myself! Do you all have this problem with sellling sugar cookies????



While I tend to go, "Yes, $2.50 is too much to spend on a party favor!" ....I also go, "$2.50 is dirt cheap for cookies like that!" But then, I look at beautiful cookies as something to go on the buffet, not to be party favors, and I'd totally pay $50 for FOOD!

...which is probably why every party I've ever thrown has about three-quarters of the budget being food costs, and skimping on the decorations...
post #9 of 32
I know exactly how you feel....I had a woman ask me how much I would charge for 2 dozen frog cookies for a frog day (don't know what this was for) at the elementary school. They are decorated sugar cookies not individually wrapped. I gave her a price of $1.00 each since it was for the school. She said she would get back with me and never did so I guess she thought that was too much. Funny how when I first started I was really upset when someone decided I was too high but now it doesn't matter to me at all!!! I have better things to do with my time and energy (even though I love it) but between the cost of ingredients and time away from my grandbaby I'm not gonna do it for nothing.
post #10 of 32
I had the same thing happen to me where I work. Someone asked for 3 dozen multicolored iced shaped sugar cookies for a baby shower. I gave her a price and at the last minute, she told me they decided to get a cake instead and only need 12 cookies icon_mad.gif . I still needed to make as many different colors and clean up as many tips, bags, bowls, etc. as if I was making 36 cookies. Boy, was I mad! I should have just told her that was below my minimum, but I have to work with these people, so I have to keep the peace. And of course I had quoted a low price. Now when someone at work asks me to make something (and they are always expecting cheap), I don't think twice about it, I just say that I'm too busy.
post #11 of 32
People will pay for them. I know that when I'm in the mall...I go to the cookie shop. I get a sugar cookie with buttercream icing on top and it's usually around $2.00 for 1 cookie. There is no time or skill involved in that cookie. Just a swirl of icing on top. But yet, it's delicious and I want it, so I get it.
post #12 of 32
That is the key...Cylstrial is right..If they want them..they will buy them.I charge $5.00 per cookie and have a minimum of 24.It takes almost as much time to bake and decorate 10 cookies as 24 so if I am going to take the time and do them then I am going to be paid handsomely for them!! Especially Wedding cookie favors..An average favor for a wedding is about $5.00-$10.00 for something small and much more for larger.My girlfriend spent $15.00 on these cheezy white picture frames for her wedding favors and honestly...I wouldn't have given you $2.00 for them but she wanted them.Now I could have made her a pretty fancy cookie for about $6.00 and people remember a good cookie more than a silly picture frame...JMO ..I will never understand!

Busy Bakin Kakes For Kids!!!

Mom to Mitchell 13 yrs and Delaney 11 yrs

Reply

Busy Bakin Kakes For Kids!!!

Mom to Mitchell 13 yrs and Delaney 11 yrs

Reply
post #13 of 32
plus what do you do with those cheesy wedding favours anyway? they collect dust until one day you come across this box and wonder are they still married? while with a pretty cookie favour at least they go wow-how unique, take some pics and EAT IT! money well spent i say. and i don't get frustrated at the price-i don't have the time to pimp myself out for anyone time is money!!of course i didn't always feel that way-i just wanted to do cakes and cookies no matter what. i would rather take the time to explain that it's atleast a 3 day process and they're gorgeous and delicious so take it or leave it (besides, when your throwing a party-kids anyway, i spend $5-7 on junk and trinkets for the grabbag anyway!!)and wedding favours!! even if you DIY it's going to be more then a cookie i would think.
wisdom is knowledge put into action
Reply
wisdom is knowledge put into action
Reply
post #14 of 32
I've been asked by people for over 1 year when will I start selling my cookies. I thought I was finally ready till I started getting reactions to my prices (and this is by friends!!!). I have been quoting people .75 cents an inch instead of $1 and they are still sticker shocked! I have 3 little ones at home so it is extremely hard for me to find the time to do this but as you all know.... its done because we love it. These reactions have me so discouraged that I no longer want to try to get into the business. I will just stick to giving them out as gifts! At least I feel appreciated that way icon_sad.gif
post #15 of 32
People just don't realize the time it takes to do cake or cookies. They also don't stop to think about how much money really goes into them. Cutters, wrapping, sticks, ribbon, ingredients, boxes, and etc.

I personally think $2.50 for a favor is very reasonable. On the other hand, I'm a "DIY" type person who would figure out a way to make the cookie myself. (Thus I have a cake business LOL).

I don't make cookies often but if I do, I start around $3/each. Kinda discourages too many cookie orders, as that's one thing I don't have alot of patience for! I admire you that do! I keep cookies down to maybe once or twice a year, and that fulfills pretty much any cookie decorating desire I might have.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cookies!
Cake Central › Cake Forums › Cake Talk › Cookies! › Why do people balk at paying the price?????