as said, it is what it is. People don't understand pricing and never will. They are so worried about saving a dollar that they don't look to a bakery to do their cake, knowing the prices there can be very expensive, so they look at other means... the homebaker or cake hobbyist as I am. Heck even I look at the prices for cakes and just shake my head how expensive they are custom or not, even buying at Sam's or Walmart...(I love them by the way) however, I still see 20 dollars as being a lot for a cake at sams or walmart but I understand pricing....
I shrill when someone asks me how much I would charge for a cake.... cuz I know they want cheap and what they see as cheap isn't what they would see for a cake that I would do.... I'm going through this right now. Not sure what to do myself. I made a free wedding cake for a dear friend of mine as a wedding gift (she wanted to pay for it, but I knew I wanted to give it to her.) Now another friend here at work asked me to do 3 cakes for her. A baby shower cake, a bridal shower cake and a wedding cake. I already done the baby shower cake. She gave me NOTHING for it. She bought the ingredients, picked it up, everything....so I kind of felt bad asking for reimbursement for my time. Now I am faced with doing her other two cakes. She has asked me how much the other two cakes would be.... I told her I would get back to her. When I asked another friend here that also does cakes (beautiful ones!) how much she would charge for the cakes she wanted, showed her pics etc..... of course her prices were 250 minimum for one and for the wedding cake 400.... so I am trying to come up with stuff to show her how much the cakes would be in a bakery, and in a supermarket. Show her how much it comes up with on a cake matrix and then tell her a minimum of 100 for my cakes...each cake that is. I'm just sick over it...so I can see where people think prices are bad and why they go to Sam's etc.... I don't pick at Sam's or walmart for what they do it's great for what it is, but I also don't pick at the person looking for a cheaper price...HOWEVER people being rude as your emailer was, is unacceptable! Good for you to stand up for yourself!
I know what you mean. I had the same scenario happen in January. A former classmate (from the culinary school) asked me to make her daughter a cake and paid for the ingredients. I made everything from scratch and she was here to see the baking portion only. It was a puzzle cake so there was extra work involved. She was going to pay me but her mother was technically supposed to pay for it. Apparently, the mom thought that the cake price was ridiculous and she would not pay that! I had already delivered it and the little girl looked so happy. (I didn't have the heart to leave with it) I made tinkerbells house and a gumpaste tinkerbell (not easy) from the movie disney fairies and I couldn't find a descent picture other than pausing the movie (and that wasn't that great). I went above and beyond and didn't get paid. She asked me to make her birthday cake in two weeks and I told her I was extremely busy and that was the end of that.
She keeps hinting about it but I am just too busy! (at least that is what I keep telling myself