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Difficult Brides - Page 2

post #16 of 20
Cheryl,
I understand your dilemna, I have not had a difficult bride but difficult clients. I had a graphic design business on the side. Clinets who did not know what they wanted and always changed their minds at the last minute. After a while I wrote in my contract that any changes past a certain point was twice my hourly fee and a minimum rate of 2 hours would be charged. I also charged a premium for rush or late changes. Hope that helps, I think you handled yourself well. You make great cakes and they are going to be more "nicer" brides in your future. Hang in There.
Karen
post #17 of 20
ntertayneme,
I just went through something similar today!! Not as big as yours, but a difficult customer who couldn't make up her mind over the last 3 weeks about a birthday cake for this Sat. She changed her mind about a million times and last night said she would confirm the details today (Mon.) for sure after I told her I won't do it after that. Well she confirmed alright!!
She cancelled the whole thing!! I normally don't wait that long, and now I know I won't give in again!!

Hang in there. Just do your very best and knock their socks off!! icon_smile.gif
post #18 of 20
Cheryl,
I just realized you're from Lake Charles. I'm from Sulphur. Small world.
Leah
post #19 of 20
You poor thing Cheryl, I know what you mean..I think us cake decorators have a common gene built in us. We are "planners"...we visualize the cake, make sure we have the supplies needed, start getting stuff together in our minds way ahead of time and pretty much schedule our lives accordingly! It totally throws me off when brides start changing things!

I wish you the best .....don't worry..you're gonna WOW them in the end!!
Whatever you do, do with all your heart!
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Whatever you do, do with all your heart!
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post #20 of 20
Hi Cheryl! I am sorry you got stuck with a difficult bride and mother! I have been really lucky so far. Anyway...your wedding cakes are gorgeous...so don't stop doing weddings because of one bad bride!!!!! I will keep my fingers crossed that you will get the BIG wedding cake order...and hopefully they will be easier to work with!
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