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Unhappy bride - Page 2

post #16 of 78
Quote:
Originally Posted by pmaucher


Is it just me, but are customers watching too much Duff and cake challenges, wanting high end cakes for "walmart prices". Food Network should start posting general prices of each cake shown, "And this cake would cost you!!" at the end of each episode icon_twisted.gif . Then maybe once the cheapies see what the cake cost, they will leave us alone and be happy with walmart.



God, this is SO true!!! I get photos all the time from women who want to have a birthday cake for thier kid and they want to pay 20 dollars for it. I asked them "do you know how much time it takes to make all those gum paste cars and trucks or bows and animals??"
Gotta have more cowbell!
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Gotta have more cowbell!
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post #17 of 78
Forgive a total newbie for sticking her two cents in...

Maybe if you get one of these in the future, in addition to your e-mails, you could provide a picture from your portfolio that shows the closest to what they are actually going to get. That way, she doesn't have unrealistic expectations.

Seems like you shouldn't have to do that kind of thing, but you just never know with some people these days.

BTW - thanks to all for sharing your stories and advice every day. It is like internet cake college! You are all so wonderful!

Big hugs to you, Tonia, for putting up with this chic - and for "the cheapest cake you make", too - geez!
Stacy
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Stacy
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post #18 of 78
mpaucher---I totally agree with you! Some ppl will always have the frame of mind....cake=flour, eggs sugar, water/milk=$6.00 So the cost of cake should me around $10 including your labor. LOL
I smile because I don't know what the hell is going on.
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I smile because I don't know what the hell is going on.
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post #19 of 78
I would remind her about her request for the cheapest cake you could make and point out her request in the e-mails as the others have mentioned...I hope that you already have been paid for the cake. The bakery where I used to work had a policy that half of the money had to be paid down when placing the order to save the date and the full amount had to be paid at least 2 weeks in advance...I still use this policy. Debbie
post #20 of 78
PLASE let us know what her response is after you write to her! This is too bizarre!!
post #21 of 78
In my opinion, when someone askes for a cheap cake, that sets off a light in my head to beware of this person.
post #22 of 78
After talking about it she doesn't get why her cake looks different? Pay the price if you want the exact same cake! See, i'm not sure I could run my own business because I get irritated very easily with people who just like to hear themselves talk and not listen to what is going on!....

Maybe she is being this way because she doesn't want to pay up? Or did she already pay you in advance?
post #23 of 78
Lord Almighty, that is exactly why I don't do wedding cakes. I sure hope you get paid for your work.
post #24 of 78
For going forward on the next cake deal like this--I would mention to the bride that while the picture she initially provided expresses her expectation--the final order will bear no resemblance to the picture due to all the revisions and 'economic efficiencies' she chose. So at some point I would have reminded her the picture was moot. Her cake would look completely different.

So a thought for avoiding this next time.
the only way to see the rainbow is to look through the rain

 

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the only way to see the rainbow is to look through the rain

 

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post #25 of 78
Quote:
Originally Posted by CakeChica

In my opinion, when someone askes for a cheap cake, that sets off a light in my head to beware of this person.



Yeah same here..I remind them this will be hopefully your only wedding cake. If they want to save money, serve less cake.
Gotta have more cowbell!
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Gotta have more cowbell!
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post #26 of 78
Oh I love "economic efficiencies"! that's a great term and Indydebi's response is perfect as always. I wish I lived near you Debi, I would pay you if you would let me be your intern for awhile! I had a person who wanted a three tier square cake recently, she sent me a picture and told me to make it to feed 25, I told her how much it would feed and the cost for the smallest version I could make and she said well I only need it for 25 so just make the three tiers big enough to feed 25... um... cake pans are pretty standard lady and square cakes are big?!?
I hope it all works out for you! let us know what happens.
post #27 of 78
Quote:
Originally Posted by loriemoms

Quote:
Originally Posted by pmaucher


Is it just me, but are customers watching too much Duff and cake challenges, wanting high end cakes for "walmart prices". Food Network should start posting general prices of each cake shown, "And this cake would cost you!!" at the end of each episode icon_twisted.gif . Then maybe once the cheapies see what the cake cost, they will leave us alone and be happy with walmart.



God, this is SO true!!! I get photos all the time from women who want to have a birthday cake for thier kid and they want to pay 20 dollars for it. I asked them "do you know how much time it takes to make all those gum paste cars and trucks or bows and animals??"



AGREE! I describe it as "Their eyes have seen the glory (on Ace of Cakes) but their brains haven't caught up (still thinking walmart price)."

Quote:
Originally Posted by alvarezmom

mpaucher---I totally agree with you! Some ppl will always have the frame of mind....cake=flour, eggs sugar, water/milk=$6.00 So the cost of cake should me around $10 including your labor. LOL


Hubby has a GREAT idea to battle this! We're going to put it together, I swear we are, and I'm hanging it in the shop!!

Picture of a rock .... picture of the statue of David. Sub heading? "Both made from the same ingredients."

Picture of a paint by number .... picture of a Picasso. Sub heading? "Both made from the same ingredients."

Picture of the ugliest cake in the world (butter knife iced, grocery store candy letters) .... picture of a Sylvia Weinstock cake. Sub heading? "both made from the same ingredients."

Headline at the top of the page? "YES .... THERE IS A DIFFERENCE!"
post #28 of 78
lol, indydebi take a pic when you hang this up. classic.
______________

Pam (pmaucher)
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______________

Pam (pmaucher)
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post #29 of 78
Indydebi, I'd like to order one of those! They ARE available for pre-order right??!!?? LOL!
As long as people will accept crap, it will be financially profitable to dispense it.-Dick Cavett
I tried to think but nothing happened!-Curly
I've been temporarily distracted...be back when I lose interest!
Diana
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As long as people will accept crap, it will be financially profitable to dispense it.-Dick Cavett
I tried to think but nothing happened!-Curly
I've been temporarily distracted...be back when I lose interest!
Diana
Reply
post #30 of 78
Thread Starter 
You guys are great!!! I have tried to post pictures and for some reason they won't go through. I have several cakes that I was wanting to post but I have never been able to get them to post. I have tried countless times. Anyway....Thanks you guys!!

I will let you know what she says when I email her back. I haven't done it yet. She did pay in advance and here's the worst part of it......I felt sorry for the poor girl and only charged her $100 for the d!@m thing. She hasn't come right out and asked for her money back-yet. But she will not get it. She lives 15 hours away and the wedding was in a town about 100 miles from me. I don't think that she can ruin our reputation. I just don't like that she complained after all that. I don't feel that she has a legitimate complaint. If I felt she did I would gladly work out something with her. Certinally not a full refund. They did take phtoto's with the cake, cut the cake & eat the cake. They were thrilled when they left the restaurant with it and didn't complain for over 2 weeks. She said she got to looking at the wedding pictures and decided she didn't like it. That's what happens when you try to be nice to someone!!!
She is young and it was a shotgun wedding, if you know what I mean. I understood her need to cut corners and what is irritating is that she has in almost every email acknowledged what the differences were going to be and expressed that she understood. I am working on a line by line list of her emails to send back to her with a reference sheet regarding each item that she changed from the photo. The only thing that she did not change was the shape of the cake. I see now that after seeing the picture and her listing all of her changes that instead of detailing all of the changes I should have just said "You basically just want a 2 tier round cake with white buttercream, no decorations for 50 people." Probably still would not have made a difference!

BTW. When you make that poster to hang on the wall please make sure and post it. I read it to my husband and he loved it! We should hang the same thing up!

T
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