The story that stands out in my mind was from a few years ago - I had booked a consultation with a bride and groom that wanted cupcakes for their wedding...the bride was ADAMANT on cupcakes...she liked the look of them, and wanted them for her wedding - fine. At the consultation, while looking at my portfolio and other books, she decides that she wanted a 3-tier cake instead, so we designed one (keep in mind she now had no clue what she wanted - I walked her through the process for TWO hours).
When I wrote up the quote and started to go through the numbers with the couple, she broke down in tears - she wanted cupcakes, had always wanted cupcakes, and how could her groom talk her out of cupcakes?? Massive fight started in front of me - I broke it up by telling them that I would not book with them that day until they had made a decision AT HOME on what they wanted - obviously there was more discussion needed between them. Off they went to discuss it more. I heard back from the bride about a week later, saying that they would love for me to do their cupcakes, so we got the contract signed and all was tickety-boo.
When I went to setup the cupcakes at the reception a few months later, some other vendors were there too (they all knew each other, it being a small town, and I was the only out-of-town vendor). They were chatting amongst themselves about how much trouble this bride had given them over the past few months with her breakdowns (hee hee!), so it wasn't just me! The DJ asked everyone if we would like some music while setting up, so he "dedicated" the first song to the bride - it was some song about selling your soul to the devil...
my eyes must have bugged out of my head at this point...thank goodness I was busy placing cupcakes!!
I've had quite a few other good stories, but I'll save those for another day!!!