Betty is my KA.. she's just a heavy duty.. and I have had her for about 3 years. The other day while I was making SMBC she started making a bad noise.. and if you touched her beater to the side of the bowl it would make a horrible clicking noise and not move. I have Bessy (my dad's professional 5 plus that he gave to me) but I still love Betty. Does anyone know if I can get her fixed? Has anyone had this happen to them? Is it worth getting her overhauled or should I bury her in the yard and get a new one? Yes I have a deep attachment to my mixers.. they are my life line when I am baking and decorating.. having 2 is a wonderful thing. Poor poor Betty..

Sorry sounds like she is dead..... Sorry for your loss

Hope someone else have some better advise for you

Thanks you.. your condolences mean a lot..

It seems as if the gear inside is busted.. because I can turn the part where you hook the paddle on with my hand.. Ahhh well.. I guess a small ceremony in the back will be nice..

STOP...

call KitchenAid's service dept.

you might be happily surprised at how they can help you.

(be prepared to let them listen to your KA over the phone!)

Thanks Doug.. I hope I can save her.. I never would have thrown her away.. she'd have a resting place in the basement. She was my first.. so she'll always be special to me.

Poor Betty. I would do as Doug suggests. She is too young not to see if she can be saved. I have a 25 year old still going strong. He does have a big brother, a 600 professional waiting in the wings.

Oh poor Betty! Please take Doug's advice and get her some help!!! She is way too young to lose. I hope she has a speedy recovery.

I called ka, for mine that was 5 years old, they were rude pretty much told me I was SOL. I was not happy. You pay that much money for a mixer, it shoudl last longer. Mine broke the gear inside too. The regular ones have plastic parts inside, the pro ones have metal. I upgraded because of this.

Get Betty an overhaul!

Sometimes you can take KA to commercial kitchen equipment repair places. The one I go to not only fixes them, but sells the accessories.

I dont have a KA im dying for one, but thats just wrong!! I have this cheap walmart one, and when i say cheap is CHEAP, Black friday, $10.00
and its about 3 yrs old, and still like new, I love it, even my mom that have a KA is in love with my cheap version!!!

I think you should do something fast before is too late!!!!

I have a KA mixer that is more than 40 years old, and it still works great! It was my grandmother's, and I would never be able to throw it away. She made all of our childhood cakes in it, and she was the best cake decorator I have ever known. It did have a problem with getting "stuck" if anything was dropped into it, or if batter was too thick, but I was able to get it repaired. Don't do anything until you have had it looked at, PLEASE.

I have a KA mixer that is more than 40 years old, and it still works great! It was my grandmother's, and I would never be able to throw it away. She made all of our childhood cakes in it, and she was the best cake decorator I have ever known. It did have a problem with getting "stuck" if anything was dropped into it, or if batter was too thick, but I was able to get it repaired. Don't do anything until you have had it looked at, PLEASE.

My KA is 16 years old and going strong.
When I started baking in a restaurant's kitchen, all they had was this HUGE Hobart mixer and not all the parts. So I started taking mine back and forth.

My MIL had a brand new one that she hated--of course, she doesn't bake like I do so I asked if I could buy it from her. Bless her, she gave it to me. I don't like it as much as I like my older one. It sounds different, sometimes like I am putting a strain on it with just BC frosting.

Fast forward--restaurant closed and now my original is back home. SO now I have 2 KA's. Happy family!!!!