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Allergic Reaction to my Chocolate Cake!!! Help...

post #1 of 61
Thread Starter 
Hi everybody, please... I need your help once again!
I made a Darn Good Chocolate Cake from the Cake Doctor and I was called today by the customer asking me if I used any ingredients that might trigger an allergic reaction, they claim that 2 of the guests (Birthday Party) ended up with a rash all over. She (the customer) couldn't tell me what her guests were allergic to so it has been really hard for me to figure it out. I've never had a problem with any of my cakes, and I never use any oils that might be peanut or contain nuts. I never use latex gloves. I made my chocolate buttercream using cocoa powder, confectioner's sugar, Hershey's chocolate syrup and butter. Covered my cake with MMF... I really can't figure this one out, icon_confused.gif any suggestions??
Also, I don't know if this makes a difference or not, but I only use brand name ingredients, never store brands (like great value or similar).
So I'm thinking... maybe too much chocolate?? But they asked for it, the birthday boy is a chocolate lover.... Any ideas?
Thanks so much!!!
Gaby
www.SweetArtShop.com

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Gaby
www.SweetArtShop.com

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post #2 of 61
Did she share with you that there might be issues with allergies to anything? Cake mixes have allergy warnings on the boxes for various things. Maybe there was something in the house that they were allergic to-pets, dust, perfumes. Possibly did she serve punch with the cake? Food coloring can trigger reactions. It is hard to tell. She can't blame you totally if she served other things with it--I wouldn't let it get to you!
post #3 of 61
No ideas on what they could be allergic to. But, I would think that these people that had a reaction would know what they are allergic to and to stay away from stuff that could contain what they are allergic to.
post #4 of 61
Also want to add really the blame does not fall on you unless she specifically(sp?) asked about your ingredients etc beforehand.
post #5 of 61
That to me sounds like someone is trying to point a finger to you as convenient target. It is more likely to be some sort of viral infection which just happened to show up after the party where the cake was eaten. I would give call the host and give her the list of ingredients, but add that if she knew guest had allergies that she should have notified you so that you could make sure that you would avoid using those particular ingredients.
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post #6 of 61
I can understand her asking you, and you being concerned. However, I'm sure your cake was not the only food item at the party.


Was there a bounce house that wasn't cleaned properly, etc? Other things should be considered aside from pointing the finger at your cake. My opinion anyway.
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A journey of a thousand miles must begin with a single step.
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post #7 of 61
Thread Starter 
Thanks everybody for your help... I have NO pets (neither do they) and YES, other things were served at the party. She did not ask beforehand about any ingredients neither did mention "allergies" to me. I will send her a detailed list of all my ingredients used and I already went through my list and there is nothing I can think of that might have caused the allergies. For food coloring I used Wilton no taste red and red red, that was it (it was a Valentine's Cake) and the rest of the fondant was left white.
Can anybody tell me more about allergies and food colors?
Thanks again everybody, I really appreciate your help!!!!
Gaby
www.SweetArtShop.com

For some reason I no longer get CC notifications. If you need to get a hold of me please e-mail me through my website. Thanks!
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Gaby
www.SweetArtShop.com

For some reason I no longer get CC notifications. If you need to get a hold of me please e-mail me through my website. Thanks!
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post #8 of 61
was there swimming at the party???

poison ivy nearby??? (i used to break out head to toe just from being downwind of it!)

rash ALL over....yes some things can cause this....

but this sounds more like some kind of skin contact thing...
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post #9 of 61
I wonder if her guests had anything in addition to the cake at the party?? Anything could have caused the rash. It could be that's it not even food related, but something in her home that they're reacting too. Something she cleaned with for example, something in the air, something on her furniture, really the possibilities are endless.

Do the two people who broke out share a common food allergy? If not I'd say it would be very hard to blame it on your cake. If they do share an allergy and the ingredient were in your cake, I'd still say it's not your fault. You can't leave out every ingredient that someone might be allergic to out of a cake. If she'd asked you to ommit something and you failed to do so, that would be a different story.

Hope she lets this go. Has she actually accused you, or just asked for more details about the cakes ingredients?

Good luck to you... keep us posted.

Wendy
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COULD SOMEONE PASS THE FROSTING?
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post #10 of 61
honestly, I wouldn't send her anything. you haven't done anything wrong, and there is no point in opening yourself up to anything.
post #11 of 61
Thread Starter 
Nope, no swimming at the party... it was for a 17 year old boy and the reason she is claiming it was my cake is because she gave this 2 people cake to take home (among many others) and both kids (boy and a girl) ended up with a rash both days they had my cake, day of the party and the day they ate the left over cake... she claims she only gave them cake to take home, nothing else.
To tell you the truth she has been really nice about it, but she wants me to go to detail with all my ingredients used. Her son (birthday boy) LOVED my cake and wants her to order a second cake from me, same flavor, for a second party he will be having this coming Sat.
Anyway... will keep you posted on how this ends. Thanks again!
Gaby
www.SweetArtShop.com

For some reason I no longer get CC notifications. If you need to get a hold of me please e-mail me through my website. Thanks!
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Gaby
www.SweetArtShop.com

For some reason I no longer get CC notifications. If you need to get a hold of me please e-mail me through my website. Thanks!
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post #12 of 61
With two reactions I would seriously doubt it is anything they ate. I am thinking the kids were playing outside and got into something other than food. Or playing indoors and got into something.................How often have you been anywhere that two people had an allergic reaction to the food at the very same time? I can't think of that ever happening in my near 50 years.
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Lea
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Lea
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post #13 of 61
My dd is allergic to red dye so the red would trigger a rash on her face where the icing came in contact. But it's something we know and control. As long as she washes her face quickly after eating it, it's okay. But if two people had something, I'd wonder if something else was going on unless they were directly related and both allergic to the same stuff.
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Duct tape won't fix stupid!

Some people are like slinkies! Not really good for anything but they bring a smile to your face when pushed down the stairs!
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post #14 of 61
Thread Starter 
Quote:
Originally Posted by butterflyjuju

My dd is allergic to red dye so the red would trigger a rash on her face where the icing came in contact. But it's something we know and control. As long as she washes her face quickly after eating it, it's okay. But if two people had something, I'd wonder if something else was going on unless they were directly related and both allergic to the same stuff.



I´ve never heard of this... interesting!! Now just a question, what happens when your DD eats BC or Fondant with the red dye? Or she just CAN´T have it at all?? Both kids are NOT related.
Thanks butterflyjuju! thumbs_up.gif
Gaby
www.SweetArtShop.com

For some reason I no longer get CC notifications. If you need to get a hold of me please e-mail me through my website. Thanks!
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Gaby
www.SweetArtShop.com

For some reason I no longer get CC notifications. If you need to get a hold of me please e-mail me through my website. Thanks!
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post #15 of 61
You know, its very possible, being that at least one teenage girl was at the party, that she should also consider asking them if any of them were wearing a new fragrance. I have had a rash reaction to certain lotions and fragrances. could be these two happen to be sensitive to the same thing.

be sure to ask her to pass on your list of ingredients to the two affected, and she can ask them if they are aware of any allergies they may have.

i really don't think it was your cake. treat the customer with concern and kindness, and you won't lose any face, and you'll gain her trust and repeat business. accidents happen, don't feel guilty.

I'll bet next time she'll consider food allergies when hosting parties!
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