I think contacting people is part of the business. I have had brides talk to me and not give a deposit only to call the week before the wedding assume I was doing their cake. I always call everyone I talk to after 2 weeks. It's not desperate it's just good business. I always contact them to see how the event went and if they were pleased with the cake. It's part of customer service.
8/21/12 at 9:58am