Cakeboss is a one-of-a-kind software and it's worth the cost and so much more. Compared to other software prices, it's actually quite a steal. Think about how much a photographer pays for Photoshop. Or an architect for AutoCad. Don't be cheap.
If there is more than 10 bad reviews you should wonder about the quality of the bakery...and it's I'm-better-than-everyone owner. If she can't take the heat, then she shouldn't be in the biz...isn't that what all the "greats" on here tell the newbs.K8 - take the advice you gave me awhile back...stfu. Go ahead and post whatever you like. You're so ass backwards you mostly end up arguing with yourself anyway.
A seal? Seriously? Do they even know what a seal is? Anyway, your cake is adorable...it looks exactly like the sketch (except for the board, but the clouds are cuter IMO). I wouldn't spend any more time worrying about her...and I wouldn't refund a cent. Next time, she can be Walmart's problem.