Does anyone have an email template that they would be willing to share that you send a note to your customers after their celebration to make sure they were happy with the cake? I am looking for something that doesn't say "hey did you like your cake?" LOL but I also wanted to be more positive then "if you didn't like it let me know".
Past threads on this subject seems to agree that it's not really a smart thing to do. Most will not either ignore it or send only the bad comments - even if they have to dig deep for something rotten to say.