My Printer Does Not Recognize Edible Ink

Decorating By eyleen224 Updated 6 Mar 2016 , 3:20am by costumeczar

eyleen224 Posted 6 Mar 2016 , 12:49am
post #1 of 3

Hi everyone!

i was wondering if someone could help me. i recently purchased an Epson Workforce 2650 printer and i bought the edible ink but now that i am trying to install it, it keeps giving error message tat says that the ink is not recognized. Please Help!!worried.png


Thank you 

Eyleen

2 replies
costumeczar Posted 6 Mar 2016 , 3:12am
post #2 of 3

Where did you get the edible ink cartridges? you should probably get in touch with them, they might have some ideas on what to do.

costumeczar Posted 6 Mar 2016 , 3:20am
post #3 of 3

I checked on the icing images website...Make sure any plastic wrap-type tabs have been removed from the cartridges, and clean the contacts on the cartridges and in the printer with a little rubbing alcohol to remove any ink that's on the contacts.

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