Few months ago I got in touch with the wedding specialist of a luxury resort in town. Super nice person, he placed a couple of small orders and sent me 2 brides for the season.
The first bride he sent me was a bridezilla, she was super controlling, emailing me even 15times a day, adding stuff, changing..
at same point she emailed me a pic of a dessert table with two very tall candelabras, saying "i think it looks creepy the way They did this dessert table, I don't like it. Any thoughts?"
I replied saying they needed some tall elements on the table because all the desserts were at the same level. The set up she picked with me was completely different, with different heights, shapes and materials, so we didn't really need them if she didn't like them.
Well, her wedding was two weeks ago. I went to set up and the wedding coordinat was acting very weird, like cold shoulder. I talked to the florist and she told me the bride said I didn't like the candelabras so we were not using them. He got very upset about it!
I emaed him today apologizing for the misunderstanding, explaining it wasn't me that didn't like the candelabras but the bride.
He replied with "interesting".
so now I don't know what to do. Should I go there and talk in person? Send him a cake/cookies set? Emailing him back with what? So much drama! I was not ready for that!
idk -- this is weird huh -- what I would want to do is catch a moment when those two were together and mildly put her on the spot -- but idk probably impossible huh -- you could call her and ask her why she put you on the spot w/ him --
i think it's good that he replied 'interesting' sounds like a light bulb went off --
i think I'd make a plate of wedding cake sugar cookies with one crazy big mouthed bridezilla cookie down underneath the pile maybe a big bridezilla elbow cookie too fighting/clawing to be on top and hope to laugh it off with him
add a note that says something poignant and pithy that someone else should write because idk what to say -- really a sticky wicket here --
i'm good at getting into situations like this not fixing them --
sh*t certainly happens -- best to you
Ick - so sorry this happened.
Since this person is a referral source for you, I'd suggest making some time to meet one on one when there isn't a party going on. Then say you feel like you both got off on the wrong foot and you'd like to talk it through and see how you can make it better.
Don't go calling that person a bridezilla - you never know if it turns out to be someone who is actually a friend or what the relationship is. Then it's worse! If he/she says it you can laugh about it and say something about moving forward!
In my business I deal with lawyers, their clients and the courts. Lawyers are always saying something to me about their crazy client - the nuttiest person I've ever seen. I'm not falling for that by agreeing- they might go back and say I called them crazy! I usually say something like there's no need to rank them, or it would take a lot to make it to the top of my crazy list. (And it would!!) Acknowledge and move on!
Who knows how this all came about, it sounds to me that the wedding coordinator is the one who sent the photo to the bride in the first instance and for you all you know she sent your email response directly to the coordinator.
I definitely encourage you to seek out some time with the coordinator - that's the long lasting relationship you're wanting. Good luck!
oh good call theresaf, yeah skip the bridezilla cookies, tib
Agree with the above...I'd have a chat with the coordinator (calling is best) and apologise and just set things straight. That's a good relationship to foster. If he's experienced then he's probably seen every type of bridezilla under the sun so he will understand. Be carefull about how you refer to her though...while we all have a bit of a moan about clients, beware unless it is a trusted relationship. There's always the 'if she says that about them, what does she say about me?' adege. Good luck :-)
But K8 the visual of your cookies is hilarious - best shared between CC'ers tho!
like i said i'm good at getting into situations like this -- didn't realize i could prove it that quick hahaha
Definitely call the coordinator and apologize for the miscommunication. Even if the miscommunication wasn't your fault, chances are the bride acted the same way with everyone so they're not going to be surprised, but it's also possible that the coordinator is a jerk who enjoys drama, and he found her bridezilla-ishness totally fun and exciting. I know a few like that an you have to be careful what you say because they actually enjoy clients who are bitchy and catty. just stay neutral on the topic of the bride, but make it clear that you weren't interested in choosing the decor for the table, since that seems to be what got his nose out of joint.