Heath, There Is Not Way For Me To Prove That I Am Human To Send You A Reply!

Lounge By Holly14Fred Updated 28 May 2015 , 5:38pm by Holly14Fred

Holly14Fred Posted 20 May 2015 , 10:26pm
post #1 of 6

Heath,
Every time I try to rely through CC forum there is no way to show that I am human. This is the only way it is working. I am on my Mac not my iPad. As of December I switched to a different iPad. Since then CC will not exempt my address, pass codes or zip. I should have 4 magazines left on my subscription. My order number is V37614. I started back in 2010 with print then moved to digital.

  I hope you can help. I have run out of options.

5 replies
Heath Posted 20 May 2015 , 10:38pm
post #2 of 6

Jackie is looking into the technical aspects of the issue you are facing. We will post again once she is done investigating and determining the fix.

Jackie Posted 20 May 2015 , 10:41pm
post #3 of 6

@holly14fred I just rolled out an update that should fix this. Are you able to now reply to this conversation?

Holly14Fred Posted 22 May 2015 , 3:12am
post #4 of 6

Yes. The I'm not s robot is showing up. Thank you.

Holly14Fred Posted 28 May 2015 , 5:35pm
post #5 of 6

Jackie or Heath,

   I still have not heard what is up with my account it still doesn't except my email or zip.

Holly14Fred Posted 28 May 2015 , 5:38pm
post #6 of 6

Also on the forum it would be nice to be able to back and correct my spelling.

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