Does anyone know what happened to the cookie cutter business Ecrandal? I've tried emailing them for a month now and I ordered two cutters -- have heard NOTHING. NADA. I'm worried about them, they are a small, family owned business and it's not like them to go off the grid like this. Has anyone heard anything?
OH, I've bought several copper cookie cutters from them a couple of years ago. Great Cutters.
Hope all is well, and their business is still in operation.
Here is a new web address they have posted on fb firstname.lastname@example.org.Hope this helps.
Their last FB post was only about a week ago. You could try the fax number. It's on the front page of the website. Some of my favorite cookies cutters are from them.
Jeanne, are you sure? What I'm looking at on FB is something from November, 2013. https://www.facebook.com/pages/ecrandal-handmade-copper-cookie-cutters/128458313130?ref=br_tf
Bagomom, that's the email address I used. I think I used another one too, found on Paypal, but I'm not sure.
This is very odd!!
Bob, I ordered from them last fall, and they had just relocated their family and business to another state. I know at that time they were seriously backlogged with orders. I would e-mail or call and just see if your order got sent to the wrong mailbox or just slipped through the cracks.
Okay, nevermind! I heard from Jamie today -- they have some things going on and got backlogged. I just overreacted! :D It's all good! :D