baking-mama Posted 8 May 2013 , 6:37am
post #1 of

AHi. I'm not a legitimate 'business' but I've made cakes for friends and charge a small amount, just to cover ingredients really.

I talked to a girl last Thursday, it is her eighteenth birthday, and gave her a quote and talked about cake designs, she picked the one she liked the best. Told me she wanted to go around and see other prices.

That was over a week ago, when should I hear back from her? I texted her today asking how her decision was going and mentioned i needed as much time as possible. (It's a difficult cake, lots of elements and fondant work) she said she is still deciding.

Do customers usually take this long?

19 replies
vgcea Posted 8 May 2013 , 7:31am
post #2 of

Most of the time, if a client is serious about ordering from me, they do so within a couple of days (1-3) typically after a couple of emails and a call to finalize details. 

baking-mama Posted 8 May 2013 , 8:36am
post #3 of

ASo she may not be too keen?

Should I give her a call?

vgcea Posted 8 May 2013 , 8:41am
post #4 of

You could contact her and give her till date X (a reasonable time that would be enough for you to prepare for the order without rushing) letting her know that you would need to know by that date to be able to execute the order properly.

baking-mama Posted 8 May 2013 , 9:07am
post #5 of

AWill do. Thanks for that :)

ny20005 Posted 8 May 2013 , 9:08am
post #6 of

AYou've priced a complex cake for the cost of ingredients & she wants to shop around !!

jason_kraft Posted 8 May 2013 , 9:14am
post #7 of

A

Original message sent by ny20005

You've priced a complex cake for the cost of ingredients & she wants to shop around !!

When you are not serious about running a legitimate business and charging appropriate prices, you are bound to run into more than your share of customers who are not serious about placing an order.

leah_s Posted 8 May 2013 , 10:57am
post #8 of

AWhat Jason said. Plus by not running a legitimate business and pricing below market you hurt every other caker in your city. Please stop, get serious, and price at market rates.

kikiandkyle Posted 8 May 2013 , 11:13am
post #9 of

People who sell cheap cakes get cheap customers, simple as. 

 

They are the ones who mess you around all the way until the last minute, then try to find a way to get a refund afterwards, if they even pay at all. 

 

If you're making a cake for a friend, then you should know what she's like about making decisions and what kind of person she is. This is why most people who bake for friends only do it for the ones they know well enough to know that they will appreciate it and respect their time and efforts enough to not mess them around. When you start taking 'orders' from people you don't really know, and calling them 'customers', that's when you are running a possibly illegal business. 

Stitches Posted 8 May 2013 , 1:09pm
Quote:
Originally Posted by jason_kraft 


When you are not serious about running a legitimate business and charging appropriate prices, you are bound to run into more than your share of customers who are not serious about placing an order.

Good response!

liz at sugar Posted 8 May 2013 , 3:23pm
Quote:
Originally Posted by jason_kraft 


When you are not serious about running a legitimate business and charging appropriate prices, you are bound to run into more than your share of customers who are not serious about placing an order.

 

Ditto to Jason's comment.  You said this girl is just turning 18?  Could be part of the problem . . .

 

Liz

ellavanilla Posted 8 May 2013 , 3:40pm

With the exception of my infamous sister, I find that the more questions a potential customer asks, the less likely they are to order. I have no idea why or what the correlation is, but usually if someone is ready to order, they get in and they get out. If they haven't figured out what they want then they are more likely to waste your time.

 

 

Jen

AZCouture Posted 8 May 2013 , 3:55pm
Quote:
Originally Posted by liz at sugar 

 

Ditto to Jason's comment.  You said this girl is just turning 18?  Could be part of the problem . . .

 

Liz

You got it!

AZCouture Posted 8 May 2013 , 3:56pm
Quote:
Originally Posted by kikiandkyle 

People who sell cheap cakes get cheap customers, simple as. 

 

 

Yep! Great quotes in here today.

Claire138 Posted 8 May 2013 , 6:34pm
Quote:
Originally Posted by ellavanilla 

With the exception of my infamous sister, I find that the more questions a potential customer asks, the less likely they are to order. I have no idea why or what the correlation is, but usually if someone is ready to order, they get in and they get out. If they haven't figured out what they want then they are more likely to waste your time.

 

 

Jen

I agree with this completely as I have found the same. 

MsGF Posted 8 May 2013 , 7:26pm

I totally agree with ellavanilla too.  From my experience people who are serious get down to business and then leave it your capable hands and move on to other details.  People who ask a lot of questions and can't decide quickly aren't really interested.

baking-mama Posted 11 May 2013 , 3:01pm

A

Original message sent by leah_s

What Jason said. Plus by not running a legitimate business and pricing below market you hurt every other caker in your city. Please stop, get serious, and price at market rates.

im not hurting anyone's business, I am doing cakes only for my friends! Not extravagant cakes, or wedding cakes for 'customers' They're friends. Do you all charge friends the full price or would you give them a discount?

motherofgrace Posted 11 May 2013 , 3:25pm
Quote:
Originally Posted by baking-mama 


They're friends. Do you all charge friends the full price or would you give them a discount?

 

First time orders from friends they get a discount, after that, they are coming to me because they want a cake done well. If they didnt like my cake, no matter what the price, I would WANT them to go to someone else.

motherofgrace Posted 11 May 2013 , 3:29pm

to add, I have a legitimate business. So i am making a cake for ANYONE it is documented, free or otherwise

Norasmom Posted 11 May 2013 , 3:43pm

You should just turn down her business, it sounds like she has no understanding of the cake world and she will not give you enough time or money to make the cake. I like to surprise my friends with cupcakes and cakes, so I don't charge them...but only if I have the time. It's my gift to them on their birthdays.   My friends are willing to pay market value, but I don't ask.  

 

If I am making a new design for the first time, I tend to charge a little less because I don't know exactly how long it will take.  Then when someone else orders the same cake, I will charge more knowing exact costs and time involved.  I am always careful, however, to always cover the cost of my ingredients.

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