cookielvr13 Posted 24 Mar 2013 , 7:29pm

Hi Ladies,

 

I was recently requested to make a birthday for a little girl. When I met up with the parents both of which I attended high school with. They explained they wanted 2 flavors, no filling just plain.

 

We all sat down, talked and was told they would like the cake to resemble Minnie Mouse using dark pink. Their exact words were "Do whatever you think looks best".

 

They sampled some flavors and we agreed I would be making their cake.

 

Soooooooooo today was the big day.

 

Long story short she came and picked it up. I walked to her car, placed it. Explained dowels inside of cake, etc.

 

She said "Thank you" and really nothing more.

 

I feel as if I did something wrong or it wasn't to her liking. I sent her a text because I know she is with family and busy but I sense she hated it. 

 

Would you kindly give your opinions?

 

Did I do something wrong?!

 

 

29 replies
-K8memphis Posted 24 Mar 2013 , 7:43pm

i think it is adorable

 

is there a blip in the fondant on the right on the bottom tier? it might be a weird camera reflection i don't know

 

regardless it's a super cute cake

 

even when someone says--do whatever --

 

they can have a vision softly creeping in their brain you'll never know about because they can't or don't tell you~

 

honestly--i'd try & suck it up--no news is good news~too bad if she hates it--you did a good job~

 

if she can't explain what she wants hoepfully she won't call & complain~

 

even if you feel a disturbance in the force~it's a sweet cake

Norasmom Posted 24 Mar 2013 , 8:16pm

Nope, that cake is adorable.  Sometimes when people are having a birthday party for their child (or any party for that matter), they are stressed out and thinking about other things so they don't react to the cake as much as they might if they weren't the hosts.  When people host parties they want everything to be perfect...except for me...(I just dump the kids in a room and let them play).  I am sure she will text you later.  If not, assume she liked the cake b/c she didn't give negative feedback either.

-K8memphis Posted 24 Mar 2013 , 9:04pm

yes so true what norasmom said

 

also there's the phenomenon of the hokey pokey effect lost in this case, unfulfilled~

 

http://cakecentral.com/t/755918/how-do-you-keep-your-fondant-from-drying-out-while-working-with-it

 

cakemommy2012 wrote this in post 9:

 

 

Quote:
... it was def a long process and SO glad that is over with! It wasn't the hardest cake I made but It took the longest! The joy in her eyes when I was done is all that really matters! I LOVE seeing the look on their faces!

 

you don't get that every time, cookielvr13 -- you gotta kiss a lotta frogs, baby icon_lol.gif

 

but to me (and seems like you too) that's what it's all about (the hokey pokey effect ;)

 

just keep saying no news is good news no news is good news... ;)

cookielvr13 Posted 25 Mar 2013 , 5:53pm

Thanks ladies!!

Ducky316 Posted 25 Mar 2013 , 8:46pm

AI think it's adorable too!!! Some people just have no manners and don't do compliments! I think you did a great job!!!

connie9003 Posted 25 Mar 2013 , 11:15pm

AYou can't read minds! She can't call and complain if she told you "do whatever" when ever I do a cake consult I ask a million questions and ask for clip art emailed to try to get as close as they want but if they don't tell you , it's decorators choice, that's just the way it is. You did a good job and odviously put alot of work into it. All that matters is you liked it !

All4Show Posted 26 Mar 2013 , 3:11am

Adorable.  You did a great job.  I would be thrilled to get that cake.  Most people just don't know how much work goes into making a cake like that.

debidehm Posted 26 Mar 2013 , 4:24am

The only thing that throws me off about the cake is the top. The pink top with the flower coming out of it with the the ears attached to the side. To me it looked like an upside down flower pot (maybe because of the fondant ribbon around the base of it). I would have eliminated the pink hat and did it the way you see most Minni/Mickey Mouse hats and do it all black. Otherwise the rest of it is adorable!
 

Lea17 Posted 26 Mar 2013 , 10:24am

ooohh I love it!  Think you've done a great job there :)

Carrie789 Posted 26 Mar 2013 , 7:22pm

I think we all need to be less sensitive about negative remarks, or in this case, no remarks at all. If you are charging, it is a business deal. You fulfilled your part of the agreement, i.e. the cake was well done. A compliment is "extra pay," which is nice but not required. And, as others have pointed out, she likely had other things on her mind. Case in point: I made a really cute two tier cake for my grandson and his wife's baby shower/party. When I arrived, she said, "Just put it over there." Nothing else. Yes, I was a little miffed. As the evening progressed, it was obvious she had other things to worry about, such as the food arriving late and not enough of it, planning a sit-down dinner and then having the weather turn frigid and windy. So, hours later, when everyone's attention turned to dessert, there were ooh's and aah's all other the place for my cake. It went so fast, my grandson didn't get any of his favorite flavor. Now, I could again be negative and overly sensitive and think everyone was just still hungry, but I prefer to believe my cake was beautiful and delicious.
 

mcaulir Posted 26 Mar 2013 , 9:13pm
Quote:
Originally Posted by Ducky316 

I think it's adorable too!!! Some people just have no manners and don't do compliments! I think you did a great job!!!

It's not bad manners to not compliment an item you ordered and paid for with the expectation that it would look good.

 

OP, I know how you feel - it's great to get the compliments, and disappointing when you get no reaction. But sometimes you don't, and it's still fine.

Cakemommy2012 Posted 27 Mar 2013 , 2:11am

There are so many cakes that I pour my heart and soul into and when they pick them up-Nothing!  My heart sinks a little but I have to tell myself that I DID A GOOD JOB!  It don't matter that they like it nessarily-If you tried your best and you are happy with it that should be all that matters!  If she left with it without saying anything then it's fine.  A few times that it has bugged me and I have called the customer they usually were like "oh yea it was fine" usually making me feel worse!  I think it was a GREAT cake!  Don't let them get you down!  =-)

savannahquinn Posted 27 Mar 2013 , 2:15am

AI think it's really cute! I wouldn't think she would be unhappy unless she had a completely different vision which she didn't share with you .

vikingcake Posted 27 Mar 2013 , 8:04am

Did you possibly spell the name wrong? Camila only has one L. I think the cake looks great btw :).

RubinaD Posted 27 Mar 2013 , 9:02pm

I really like the work that you did and it does look wonderful, however you mentioned that they wanted a Minnie Mouse cake, and my first thought was that it doesn't have a Minnie Mouse look. Sure it is pink and black but to go with the theme that was requested it seems like it's missing something. Sorry. but I do like it.

cookielvr13 Posted 27 Mar 2013 , 9:52pm

A

Original message sent by debidehm

The only thing that throws me off about the cake is the top. The pink top with the flower coming out of it with the the ears attached to the side. To me it looked like an upside down flower pot (maybe because of the fondant ribbon around the base of it). I would have eliminated the pink hat and did it the way you see most Minni/Mickey Mouse hats and do it all black. Otherwise the rest of it is adorable!

 

Yeah I was gonna put a bow but decided to do classic minnie

cookielvr13 Posted 27 Mar 2013 , 9:54pm

A

Original message sent by vikingcake

Did you possibly spell the name wrong? Camila only has one L. I think the cake looks great btw :).

I did double check prior to finishing the name. It's spelled with 1 L. The family is latino, two LL's in the name would throw off the pronunciation in Spanish.

mommyinaprilx2 Posted 28 Mar 2013 , 12:25pm

ACute!

As another poster said she may have been stressed about about the party, thus why I take pictures and send them before hand. Then they have time to be all excited. :)

DebbyJG Posted 28 Mar 2013 , 2:02pm

AI hardly ever send photos ahead of time. (The rare exception being recently when the bride was desperate to see her cake and was busy all morning, and it had already been paid for in full two weeks prior.) Sending photos before they see it in person is dangerous, unless the cake has been paid in full before you send the photo. It leaves too much possibility for them to pick something apart and find something to not want to pay.

missmersh Posted 29 Mar 2013 , 6:25am

Cake looks fine!!   Yes, she was probably just consumed with everything else that was going on. 

One BIG BIG piece of advice, though, NEVER EVER EVER, from now on, if they tell you..."just do whatever"...that is setting yourself up for a possible disaster.  I have been decorating for 12 years and I have done a couple of 'whatever I wants' and they ALWAYS go wrong.  Make sure you SEE their vision.  Just trust me on this.  If they have to draw it out for you, then make them.  Do whatever you can to make sure you are making what they want or one day you might get one of 'those' customers who doesn't want to pay because it wasn't what THEY envisioned, even though they told you to do whatever you wanted.  (this doesn't just pertain to cakes either...my husband used to create commercials and he used to deal with customers who said "be creative and do what you think"....he told me every time that happened he would have to re do them because it wasn't what the customer had in mind)  Just a kind word of advice.

 

cookielvr13 Posted 29 Mar 2013 , 12:04pm

A

Original message sent by missmersh

Cake looks fine!!   Yes, she was probably just consumed with everything else that was going on. 

One BIG BIG piece of advice, though, NEVER EVER EVER, from now on, if they tell you..."just do whatever"...that is setting yourself up for a possible disaster.  I have been decorating for 12 years and I have done a couple of 'whatever I wants' and they ALWAYS go wrong.  Make sure you SEE their vision.  Just trust me on this.  If they have to draw it out for you, then make them.  Do whatever you can to make sure you are making what they want or one day you might get one of 'those' customers who doesn't want to pay because it wasn't what THEY envisioned, even though they told you to do whatever you wanted.  (this doesn't just pertain to cakes either...my husband used to create commercials and he used to deal with customers who said "be creative and do what you think"....he told me every time that happened he would have to re do them because it wasn't what the customer had in mind)  Just a kind word of advice.

 

Thank you! I will def do this in the future. Better to be safe than sorry

rsquared02 Posted 29 Mar 2013 , 12:07pm

Awww, it's adorable!  I wouldn't worry too much, I'm sure it was stress.  I had something like that happen just last weekend.  I think it's because I'm quite spoiled by my family's oohs and aahs too, lol.  The lady just said thanks...but then I saw on FB that her son just LOVED it, so it made me feel better.  

Cakemommy2012 Posted 30 Mar 2013 , 12:39am
Quote:
Originally Posted by cookielvr13 

Hi Ladies,

 

I was recently requested to make a birthday for a little girl. When I met up with the parents both of which I attended high school with. They explained they wanted 2 flavors, no filling just plain.

 

We all sat down, talked and was told they would like the cake to resemble Minnie Mouse using dark pink. Their exact words were "Do whatever you think looks best".

 

They sampled some flavors and we agreed I would be making their cake.

 

Soooooooooo today was the big day.

 

Long story short she came and picked it up. I walked to her car, placed it. Explained dowels inside of cake, etc.

 

She said "Thank you" and really nothing more.

 

I feel as if I did something wrong or it wasn't to her liking. I sent her a text because I know she is with family and busy but I sense she hated it. 

 

Would you kindly give your opinions?

 

Did I do something wrong?!

 

 


So I just got another "that looks nice" on an order I did today and thought of you!  I spent forever making tiny glasses to put on a cow-not to mention the order was as usual "last min" and I was pretty happy with it and all I got was a "Thank you, it looks nice" I even tried probing her--Do you like the glasses, is the design what she envisioned, etc and nada!  LOL  

 

So chin up!

My customer was a retired Eye doctor and currenty was a Cow Farmer.  Cake is Lemon Chiffon with Lemon Curd filling covered in Fondant. Barn is Fondant/Tylose Powder combination, Cows and fence pure fondant. If you look Close the cows are wearing glasses!  =-)

If you look close the Cows are wearing glasses!

-K8memphis Posted 30 Mar 2013 , 2:16am

ok you guys listen for a minute <cups hand around ear> <raises eyebrows> <gets quizzical look on face>

 

what you are hearing is the phone not ringing with bad news about the cake

 

i'd trade that for being gushed over any day!!!

 

well done seriously cute cake--

 

i've told this story before but...my son went from cooking at a bar, the blue monkey, to handling the weekend shift as chef at a hotel--he said, 'mom they (the guests) look at me funny when i come out of the kitchen now--i think it's the food' i said, 'everybody knows it's hotel food--it's ok' i said, 'what happened at the other place?' he said, 'when i came out of the back--they applauded'

 

i guess we ain't in kansas at the blue monkey anymore ;)

Cakemommy2012 Posted 30 Mar 2013 , 2:29am

Oh I hear Ya K8memphis!  I am jumping for joy when they get their cake and walk away with it!  I usually hold my breathe for a few seconds to brace myself for any bad comments but I rarely ever have any!  And when I do it's generally minor things that I can fix.

 

I know I have done the best I can do and if they don't like that then they don't have to order from me!  I def need to work on my skills some but I don't let the lack of enthusiasm from the customer stop me from doing what I love!  =-)

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