shanter Posted 11 Dec 2012 , 10:35pm
post #1 of

Has anyone ordered supplies from Country Kitchen? Have you had any trouble with erroneous charges on your credit card?

12 replies
Marianna46 Posted 11 Dec 2012 , 10:51pm
post #2 of

I haven't ordered anything from them but on the thread about the same kind of problems at GSA, a couple of people have mentioned problems like this at CK, too.

kazita Posted 11 Dec 2012 , 11:08pm
post #3 of

AOk I just went into a long rant on another thread about ordering online it wasn't CK but I'm quickly becoming wary of ordering online. I'm not sure but I thought I read in one of the threads that they didn't have a problem with GSA when they called there order in But I might be wrong? I guess one sure way of dealing with GSA is to use one of those preloaded credit cards you load it up once than use it, it cost something to preload it but in the long run it would be worth it

costumeczar Posted 12 Dec 2012 , 12:06am
post #4 of

I had my Credit card number stolen twice, each time after ordering from CK. I ordered from GSA but used the paypal option and had no problems, I won't order from either of those two places unless there's a paypal option or I have a disposable credit card.

shanter Posted 13 Dec 2012 , 3:14am
post #5 of

Country Kitchen  does not have  a PayPal option, so I e-mailed them this:

 

I would really like to place an order with you, but I have heard from cake-bakers/decorators who have incurred erroneous charges on their credit cards after ordering from your site. Can you please provide a PayPal option? If not, and I phone you to place my order, can you guarantee that my credit card information will not be placed in an electronic file?

 

The reply was (and I'm not sure that they actually answered my questions):

 

Hi Marie,

     Our registered certificate information is also posted on the website. You can call an order in as well if you would prefer. Let me know if there is anything we can do for you.

Thank you,

Todd Myers

This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

Identity and Domain Control Verified

GoDaddy.com has verified that:

  • Country Kitchen SweetArt INC controls the domain www.countrykitchensa.com.
  • Country Kitchen SweetArt INC is registered with a government entity in the country in which it is doing business.

Site Name

www.countrykitchensa.com

Certificate Status

Certificate is valid (06/06/2012 18:51:59 GMT to 06/06/2015 18:51:59 GMT).

Certificate-Holding Entity

Organization:

Country Kitchen SweetArt INC

Locality:

Fort Wayne

State:

IN

Country:

US

Logo

costumeczar Posted 13 Dec 2012 , 4:22am
post #6 of
Quote:
Originally Posted by shanter 

Country Kitchen  does not have  a PayPal option, so I e-mailed them this:

 

I would really like to place an order with you, but I have heard from cake-bakers/decorators who have incurred erroneous charges on their credit cards after ordering from your site. Can you please provide a PayPal option? If not, and I phone you to place my order, can you guarantee that my credit card information will not be placed in an electronic file?

 

The reply was (and I'm not sure that they actually answered my questions):

 

Hi Marie,

     Our registered certificate information is also posted on the website. You can call an order in as well if you would prefer. Let me know if there is anything we can do for you.

Thank you,

Todd Myers

 

And yet my credit card number was stolen twice after ordering from them, and hasn't been stolen since I stopped ordering. So I'd just use the prepaid credit card.

Marianna46 Posted 13 Dec 2012 , 6:50pm
post #7 of

I wouldn't order from them at all without a PayPal option. That e-mail didn't address your question, it was just a stall.

crushed Posted 13 Dec 2012 , 7:19pm
post #8 of

AI want to order from them again too, but I had a fraudulent charge on my card after the last time they ordered. I wish they had a Paypal option.

costumeczar Posted 17 Dec 2012 , 10:16pm
post #9 of

I wanted to clarify that it was CKproducts that I ordered from, not Country Kitchens. I order wholesale, so I use CKproducts, I don't use Country Kitchen.

Punkilicious Posted 17 Dec 2012 , 10:56pm

How safe is Paypal? I have never had an issue with ordering items online. I have done my shopping this way for years. Then my wonderful spouse advised me to start using Paypal to "protect" myself and my accounts. Since he is my favorite computer geek, I took his advise. I started using Paypal and my account information was stolen and used to start transfering money through an online company. I will NEVER use Paypal again.

costumeczar Posted 17 Dec 2012 , 11:49pm

I've never had a problem with paypal, and I couldn't find anything about thier systems ever  being compromised. On the other hand, I just heard of another friend who just had her credit card info stolen after ordering from GSA. It can happen anytime, but if it keeps happening over and over then something stinks. I wouldn't have a problem using paypal but if I could definitely trace a number being stolen back to it I probably would.

Kathy107 Posted 18 Dec 2012 , 8:34pm

I never had a problem with GSA as I call my orders into them.  However, I have ordered through Paypal and have had 2 different credit cards used for fraud in the past 3 weeks.  I am very afraid of ordering online now.

costumeczar Posted 19 Dec 2012 , 1:33pm

I spoke to Leslie at Country Kitchen SA about this, here's the scoop as far as I know: http://www.acaketorememberva.blogspot.com/2012/12/credit-card-theft-and-online-cake-stores.html

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