Things Not To Ask/say To A Baker!

Decorating By step0nmi Updated 19 hours ago by -K8memphis

costumeczar Posted 19 Apr 2013 , 3:56pm
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A

Original message sent by DeliciousDesserts

Are you kidding?!

I understand everyone has a budget. A potential (non) client decided I was priced out of range. Instead, they will be purchasing the 2 tier cake from Publix (grocery store). Only trouble? To save even more money, she has purchased the cakes individually. She will need to stack herself. She called to see if I would do it for her!! Really?!

Sure! Ill give you the supports for free, stack someone else's cake for free, and never see you again. You've never purchased anything from me, but why not?! Oh, & of course ill forget about my Friday delivery so I can do thi at YOUR conscience!

Tell her sure, it will be $40 for that service. And she has to provide the cakes at your location and a box to take it away in.

kdbasher Posted 19 Apr 2013 , 4:13pm
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I have read all the comments on this thread, and have laughed quite hard a number of times!  I do cakes occasionally for people from my home because it is something I love to do.  But I will add a couple of things I've had happen to me.  Sorry - but this will be LONG!

 

Doing a consultation for a bride and groom, and letting them know what their cake would cost, the groom says, "Why is it so much?  A box of cake mix is only a buck."  I politely responded that, while a box of cake mix CAN be purchased for a dollar, if I did use one, there are other ingredients, such as eggs and oil, that are used with them.  This also doesn't take into consideration the cost of the ingredients for the frosting (which, when I look at what I make, is more expensive than my cake ingredients).  Then there are the cake boards and dowels.  A cake mix will serve about 10 people.  You are wanting to serve 150 people.  When all is said and done, I will spend approximately $65 -$75 dollars just on ingredients and supplies.  Then, I need to take into consideration the amount of time it takes to assemble the ingredients, make the cake and icing, frost, decorate, assemble and then transport and set up your cake at your reception venue.  I spend between 10 to 20 hours working on a cake depending on how elaborate it's decorated.  Let's just say that my time and talent are only worth $5 per hour, which is less than minimum wage, that would add another $50 to $100.  This is why a wedding cakes are priced the way they are.

 

He didn't say another word. 

 

I had a woman call me and ask if I could make a princess castle cake for her three year old granddaughter.  She tells me her son does not have custody of her, and she wanted to make this birthday extra special.  She directs me to a cake on Pinterest, and tells me she was shocked when a local bakery quoted her $250 for that particular cake.  After I looked at it, I told her that I thought that was a reasonable amount given the size of the cake and all the work it would take to execute.  But, I told her that we could certainly work together to find something that would be suitable.  I asked her how many people she wanted to serve (about 15), when she needed the cake (11 days away), and what flavor cake she wanted.  I told her to give me a little bit of time, and I would see what I could come up with and I would send her an email with ideas and quotes.  I sent her an email the following day with a couple of different options at what I thought were a reasonable price.  One day goes by, two days, three days.  No response.  I have a busy life, and realize that six days before the party, I still haven’t heard from her.  So I call and leave her a pleasant message that I wanted to confirm that she received my email, and if she had any questions, to get in touch with me. 

 

I never heard back from her.  I realize that even the price I quoted her was more than what she wanted to spend, but at least she could have had the courtesy to tell me so.  I would have understood.

JosefinesCakery Posted 19 Apr 2013 , 4:17pm
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I've been laughing me head off reading these!! I've been thinking 'do people actually say these things?'

 

The today I had a phone call:

 

Me: Hello

Client: Hello I'm organising my daughters wedding, we want cupcakes, what flavours do you do?

Me: Most common are vanilla

Client: (interrupts) I don't like vanilla. What do you have that's not too sweet? I don't like sweet.

Me: Erm, I do lemon, carrot, chocolate among other things.

Client: We want them in boxes, but they won't cost much since you can buy them in wholesale. Can I come for a tasting next Wednesday?

 

OMG, she was so rude!! 

 

I also supply cupcakes for a posh deli and take costume orders through them. The owner tells me on a regular basis 'I can't believe anyone would ACTUALLY pay that for a CAKE!' Cheers for that... I don't come in to your deli and say I prefer the coffee in Starbucks as it's cheaper...

 

And don;t be nasty about the word MOIST.. Even BETTY CROCKER (the baking goddess icon_wink.gif), makes a range of SUPER MOIST cake mixes...

 

Ps. I live in England, hence the spelling! :)

SugarSugarCC Posted 19 Apr 2013 , 4:42pm
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A

Original message sent by DebbyJG

I recently had someone ask me, when they had emailed on Friday morning about a question for their cake due the next day, and I had responded with, "Well, the cakes were baked last night and I'm working on the decoration today.." She emailed me back with, "I just wanted to make sure, so, even though you baked it yesterday, it will still be fresh on Saturday?"

I really wanted to respond with, "No, it won't. It will be totally stale. That's why I bake on Thursday every week and people keep coming back for more orders. Because I'm tired of you all and I've decided to start making crappy, stale cakes for a change."

PRICELESS! I LOVE YOU! lol ...ok that sounded creepy :-/

ellavanilla Posted 19 Apr 2013 , 4:53pm
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 "you know how you focus on the decorations, I have another friend who bakes for the taste..."

 

I'm standing here wondering what the "friend's" cakes look like. Is it a cake-looking product, or a giant pile of flour and frosting that would horrify you if other's weren't standing around with wide grins and forks shouting, "but it tastes great!"

 

I also wonder if she's ever said to this amazeballs friend, "yeah, your cakes really don't look that good. lucky for you, we're able to close our eyes when you bring it into the room."

 

I always try to remind myself that there is no crime is pausing to think about what you're about to say, before you say it...

 

jen

SpeciallyYours Posted 19 Apr 2013 , 5:31pm
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Quote:
Originally Posted by manddi 


Lmao! Writing words on the roof of my mouth with my tongue tickles my palate!
I brought something a trained monkey can make: green bean casserole! I enjoyed the dinner and the fact that I didn't work my tookus off creating a beautiful cake for the occasion!

 

Brilliant!! thumbs_up.gif

SpeciallyYours Posted 19 Apr 2013 , 5:48pm
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Quote:
Originally Posted by manddi 


This statement is why cc needs a "like" button!

 

Quote:
Originally Posted by ellavanilla 

 

Because if she's a friend of a friend then I was afraid of starting something... but you're right.

 

Hun, anyone who does things like this is not your "friend".  A true friend doesn't say or do things to purposely hurt someone they call friend.  Delete her on FB, and out of your life.  You don't need this!  You are very talented.  She is just jealous and I agree with the post by manddi which I think applies to this situation.  You go girl!!  icon_wink.gif

kikiandkyle Posted 19 Apr 2013 , 5:56pm
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AI wonder if she ever says to her other friend, your cake tastes great but I have a friend who focuses more on having them look good...

kikiandkyle Posted 19 Apr 2013 , 5:56pm
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AI wonder if she ever says to her other friend, your cake tastes great but I have a friend who focuses more on having them look good...

DeliciousDesserts Posted 19 Apr 2013 , 6:00pm
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ACan't breathe! Omg! Laughing so hard..

Original message sent by ellavanilla

[COLOR=FF0000] "you know how you focus on the decorations, I have another friend who bakes for the taste..." [/COLOR]

I'm standing here wondering what the "friend's" cakes look like. Is it a cake-looking product, or a giant pile of flour and frosting that would horrify you if other's weren't standing around with wide grins and forks shouting, "but it tastes great!"

I also wonder if she's ever said to this amazeballs friend, "[B]yeah, your cakes really don't look that good. lucky for you, we're able to close our eyes when you bring it into the room."[/B]

I always try to remind myself that there is no crime is pausing to think about what you're about to say, before you say it...

jen

LoveMeSomeCake615 Posted 19 Apr 2013 , 6:29pm
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Quote:
Originally Posted by JosefinesCakery 
but they won't cost much since you can buy them in wholesale.

Where in the word did she get the idea that you would sell them for cheap just because you get your ingredients wholesale?? Wow. icon_confused.gif

JosefinesCakery Posted 19 Apr 2013 , 6:41pm
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Quote:
Originally Posted by LoveMeSomeCake615 

Where in the word did she get the idea that you would sell them for cheap just because you get your ingredients wholesale?? Wow. icon_confused.gif

Because she's silly woman who doesn't know what she's talking about!! five minutes after she hung up, one of my lovely brides phoned and we had a lovely chat which cheered me up!

hbquikcomjamesl Posted 19 Apr 2013 , 7:19pm
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Quote:
Originally Posted by manddi 

I brought something a trained monkey can make: green bean casserole! I enjoyed the dinner and the fact that I didn't work my tookus off creating a beautiful cake for the occasion!

Hmm. Never had green bean casserole. Never been able to get green beans past my mouth. And the casseroles I do make (my "famous" chicken casserole, and scalloped potatoes) are way beyond the capabilities of a trained monkey.

 

But I'm glad you let yourself off easy after the spiteful relative stole your fire. Getting off easy and taking the high road; I'd call that a win-win situation for you.

manddi Posted 19 Apr 2013 , 11:27pm
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A

Original message sent by hbquikcomjamesl

Hmm. Never had green bean casserole. Never been able to get green beans past my mouth. And the casseroles I do make (my "famous" chicken casserole, and scalloped potatoes) are way beyond the capabilities of a trained monkey.

But I'm glad you let yourself off easy after the spiteful relative stole your fire. Getting off easy and taking the high road; I'd call that a win-win situation for you.

It was definitely a win-win! :)

Annabakescakes Posted 19 Apr 2013 , 11:58pm
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Quote:
Originally Posted by SpeciallyYours 

 

That may be (and I know it is), but it sounds totally stupid!

Exactly!

cocoaandcherry Posted 20 Apr 2013 , 1:13am
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I love when people ask me for a sample (which I never ever make) and they finally buy my cake because they could not find anybody else to make the cake they wanted, yes I do it on purpose... And they love the cake...

scarletcupcake Posted 20 Apr 2013 , 4:04am
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AOh oh wait, try this one on for size: what about a friend whom you've gifted cupcakes a few times in the past, and now you're doing her wedding for a slashed price, and the first thing out of her mouth is 'can I get a sample?' What.

costumeczar Posted 20 Apr 2013 , 12:17pm
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A

Original message sent by scarletcupcake

Oh oh wait, try this one on for size: what about a friend whom you've gifted cupcakes a few times in the past, and now you're doing her wedding for a slashed price, and the first thing out of her mouth is 'can I get a sample?' What.

Bwuahahaha! She wants a free cake, but she also doesn't want to miss out on the "total wedding experience" of prancing around to a bunch of shops eating free cake and talking about her big day. I bet she'll make appointments anyway so she gets to do that..

I'd tell her that if she gets samples, she also gets to pay full price.

cchase331 Posted 20 Apr 2013 , 1:50pm
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AI had a customer walk in and ask me if my items were fresh

cchase331 Posted 20 Apr 2013 , 2:02pm
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AI always get asked how much would a wedding cake be if you didnt stack it and what if we just pick it up.

Bluebird68 Posted 20 Apr 2013 , 10:28pm
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Quote:
Originally Posted by Alana7 

How about this?: "if your prices were cheaper, you'll have more business" I have more than I can handle, thank you very much!

Ugh...don't get me started!  I have been making cakes for over 25 years and this funny thing recently happened to me.

 

My son recently got married and I made his cake ... of course.... :).  Their wedding coordinator whom I've known 'of' since she was a teenager was just as sweet as could be and began recommending me to her soon to be married couples.  After a few of them had come for tastings and interviews, she sent me a lengthy email detailing some "feedback" from them.  She noted that as a "new baker" they felt I was overpriced and not cheaper than any of the local cake shops. 

 

Ummmm... I've been doing this for over 25 years... gone are the days of freebie cakes...and I'm not trying to undercut anyone. You either want to pay me for the cake or you don't.  Not concerned with bowing down and begging for you business.. run along now... I have a paying customer to attend to. :) lol

 

I'm absolutely not sure if because she had never been in my circle before and didn't know I was a baker she assumed my son's was the first cake I'd ever made???  

Norasmom Posted 20 Apr 2013 , 10:30pm
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That's right!  No undercutting, run along now!

DeliciousDesserts Posted 20 Apr 2013 , 10:38pm
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AI sure hope you set her straight!

Original message sent by Bluebird68

Ummmm... I've been doing this for over 25 years... gone are the days of freebie cakes...and I'm not trying to undercut anyone. You either want to pay me for the cake or you don't.  Not concerned with bowing down and begging for you business.. run along now... I have a paying customer to attend to. :) lol

I'm absolutely not sure if because she had never been in my circle before and didn't know I was a baker she assumed my son's was the first cake I'd ever made???  

DeniseNH Posted 20 Apr 2013 , 10:58pm
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I love it when a bride and groom sit down for a taste test, wave their hands over the many cake combinations and say "How do you DO this".  How the heck do you think I did it.  I get up early on the day of your taste test and get busy baking.  Sigh...................................

 

Or the bride who shows up for a taste test and announces that her guest count has been cut in half, she doesn't know where she's having her reception and that they're being married an hour and a half away on a hot August day instead of locally and that the groom insists on ganache on the cake - oh and the restaurant they have in mind isn't air-conditioned.  .My response............................. Cancelled!!!!!!!

Beefy85 Posted 20 Apr 2013 , 11:35pm
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AMy worst one is "I can't justify paying that for a cake" I had a friend of mine ask if I could do a me to you bear 3D cake with only 5 days notice. Then he asked for a price. Now I wouldn't say our cakes are expensive as we work from home and don't have the overheads a shop with staff would have so that cake carved from a 12" square would normally cost £70 but I told him £50 as he's a friend. Then the response came, "I know you're cakes are good but I can't justify paying that for a cake. Not when you can get cakes like that in a supermarket for £20" my reply was "You better get yourself down to the supermarket then."

costumeczar Posted 20 Apr 2013 , 11:37pm
post #956 of 3216
Quote:
Originally Posted by Bluebird68 

Ugh...don't get me started!  I have been making cakes for over 25 years and this funny thing recently happened to me.

 

My son recently got married and I made his cake ... of course.... :).  Their wedding coordinator whom I've known 'of' since she was a teenager was just as sweet as could be and began recommending me to her soon to be married couples.  After a few of them had come for tastings and interviews, she sent me a lengthy email detailing some "feedback" from them.  She noted that as a "new baker" they felt I was overpriced and not cheaper than any of the local cake shops. 

 

Ummmm... I've been doing this for over 25 years... gone are the days of freebie cakes...and I'm not trying to undercut anyone. You either want to pay me for the cake or you don't.  Not concerned with bowing down and begging for you business.. run along now... I have a paying customer to attend to. :) lol

 

I'm absolutely not sure if because she had never been in my circle before and didn't know I was a baker she assumed my son's was the first cake I'd ever made???  

Weird...Did you write back to her and say that you'd been doing cakes for 25 years, which doesn't exactly qualify you as "new?" I bet she thought you were just starting a business and was telling her clients that you were cheap, so they thought you were more expensive than she'd been talking you up to be. Maybe you could educate her about custom cakes, since she obviously doesn't know what that is!

costumeczar Posted 20 Apr 2013 , 11:40pm
post #957 of 3216
Quote:
Originally Posted by Beefy85 

My worst one is "I can't justify paying that for a cake" I had a friend of mine ask if I could do a me to you bear 3D cake with only 5 days notice. Then he asked for a price. Now I wouldn't say our cakes are expensive as we work from home and don't have the overheads a shop with staff would have so that cake carved from a 12" square would normally cost £70 but I told him £50 as he's a friend. Then the response came, "I know you're cakes are good but I can't justify paying that for a cake. Not when you can get cakes like that in a supermarket for £20" my reply was "You better get yourself down to the supermarket then."

Let him go to the supermarket, he can't get a cake like that there. He can get a cheaper cake but it won't be the same thing.

Beefy85 Posted 20 Apr 2013 , 11:47pm
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AI know. Unfortunately you can't reason with people with that attitude so I just left it there. This guy is a joiner by trade. Perhaps I should ask him to make me a hand crafted table and when he gives me a price I can tell him I can get one cheaper from Ikea.

manddi Posted 20 Apr 2013 , 11:53pm
post #959 of 3216

A

Original message sent by Beefy85

I know. Unfortunately you can't reason with people with that attitude so I just left it there. This guy is a joiner by trade. Perhaps I should ask him to make me a hand crafted table and when he gives me a price I can tell him I can get one cheaper from Ikea.

Perfect example! Love it!

Annabakescakes Posted 21 Apr 2013 , 12:14am
post #960 of 3216
Quote:
Originally Posted by Beefy85 

My worst one is "I can't justify paying that for a cake" I had a friend of mine ask if I could do a me to you bear 3D cake with only 5 days notice. Then he asked for a price. Now I wouldn't say our cakes are expensive as we work from home and don't have the overheads a shop with staff would have so that cake carved from a 12" square would normally cost £70 but I told him £50 as he's a friend. Then the response came, "I know you're cakes are good but I can't justify paying that for a cake. Not when you can get cakes like that in a supermarket for £20" my reply was "You better get yourself down to the supermarket then."

 

Quote:
Originally Posted by costumeczar 

Let him go to the supermarket, he can't get a cake like that there. He can get a cheaper cake but it won't be the same thing.

 

Quote:
Originally Posted by Beefy85 

I know. Unfortunately you can't reason with people with that attitude so I just left it there. This guy is a joiner by trade. Perhaps I should ask him to make me a hand crafted table and when he gives me a price I can tell him I can get one cheaper from Ikea.

Oh, please, please do it! And then take a quick picture of his face when he puts 2 and 2 together, and realizes how silly he was being!

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