Sniff sniff.... just a rant about myself; sigh... Been waiting for YEARS to finally make the decision to get an edible image system. After finishing my research and finally saving enough money, the canon printer I want is on sale this week at Best Buy. I purchased it, turning down the offer of an extended warranty (didn't have the extra $), went to put it in my trunk and it just sort of flipped through the air like a big ol' square-ish high diver and belly flopped on the cement... There is a huge weird dent in the box and i don't have the edible ink cartridges yet so I don't know if I should even try to start it.... of all the cakes I've delivered without even a smoosh..sigh, again... Okay, that's it, had to vent.... Thanks.
It could still work?? Those boxes usually have a ton of padding!!!!!
If you paid with a credit card (or some debit cards, too), you may have an extended warranty benefit that you can use to get reimbursed. It's a free program with a lot of the popular cards.
Sometimes you can tell store where you bought it what happened and they will give you another one...rare, but once in awhile it happens. Good luck!
Let us know if it still works. Hopefully, it will be okay!!!
Yay! Hooray! I opened the poor dented box and thanks to an unbelievably thorough packing job (I will never again moan about the overuse of packing materials)...it worked when I plugged it in! Not a scratch/dent/chip or rattle - way to go Canon! thanks for the sympathy and may all of your butterfinger moments end as happily as mine.
Yay! Glad it works for you!
Wonderful!! I am so happy for you. I am sure that is a relief for you!!!