Cjsmommy2012 Posted 20 Jul 2012 , 7:06am
post #1 of

ok so one of my friends has a birthday party for her daughter seeing how she lives about 3hours from my city and I wasn't going to be getting to her party until ate at night she looked around for a baker in her city and she heard great reviews about her . She even saw her fb cake page..point is she ordered a hello kitty cake for 100 ppl and some cupcakes ..she send her a picture or a cake she liked..well the day of the party the baker delivered her cake and what she got was nothing compared to what she wanted my friend called me crying she was busy setting up and her cousin received the cake..Now my question is my friend wants advice on wether she should ask for some of her money back .... I think she got ripped off I will post a pic of what she got..btw she charged her 250.00
LL

42 replies
Cjsmommy2012 Posted 20 Jul 2012 , 7:37am
post #2 of

had *

doramoreno62 Posted 20 Jul 2012 , 9:24am
post #3 of

That looks like a 1/4 sheet cake. That and 20 cupcakes for $250.00???? Wow she sure did get ripped off! I'm sorry for your friend but what she got will not serve 100. She should definitely ask for some money back.

Evoir Posted 20 Jul 2012 , 11:21am
post #4 of

Which city is she in? That in itself will affect the price and value for money. Seems a bit costly for what it is, ie skill level, but in a big city and popular bakery it may be par for the course.

buglady Posted 20 Jul 2012 , 12:12pm
post #5 of

This looks like it came from a grocery store bakery..(I work in one) Price for this cake should have been no more than $40.00. I would ask for money back..

gb89 Posted 20 Jul 2012 , 1:20pm
post #6 of

I would ask for half the money back at least. Quality aside, there doesn't look like it would have feed 50 people, never mind 100!

gatorcake Posted 20 Jul 2012 , 1:23pm
post #7 of

Looks more like a half than a quarter to me but cannot tell for sure from the picture. t certainly does not look like a full sheet cake. It also does look like a single layer sheet cake. If it is there is no way that a half sheet and 20 cupcakes = 100 servings. At most that serves 50-60. If the baker charged per serving then your cousin most certainly got ripped off. The only way a half sheet comes plus the cupcakes close to a hundred servings is if the sheet cake is cut in 1x2 serving sizes. But that is if the cake is two layers. If it is a single layer the servings should be 2x2. If the cake is 11x15, 2 layers with 20 cupcakes she got the servings she asked for. From the image it just does not look like a 2 layer cake however.

As for the decoration is it pretty simple but calculated per serving it is only $2.50 per serving. As others stated depending on market $2.50 per serving may not get you much more than what is depicted in the image. It was a cake for a hundred after all. Honestly you cannot just look at the decocration and say in the abstract that is not worth $250. We have no idea about this individual's pricing scheme, the image your cousin showed to the baker, what they agreed upon during their consultations, etc. Frankly while simple the decoration looks clean--although the cupcakes are covering the side. Depending on location, I could easily see this baker charging $2.00 - $2.50 per serving for a basic buttercream design.

At a minimum she should inquire about the servings as it just does not seem like there is enough cake for 100.

Norasmom Posted 20 Jul 2012 , 1:28pm
post #8 of

The pricing for 100 people is fine at $2.50 per person, but the cake seems small.

labelle24 Posted 20 Jul 2012 , 3:15pm
post #9 of

just out of curiosity, what did the cake look like that she wanted?

ibeeflower Posted 20 Jul 2012 , 6:20pm

I would ask for my money back too. Local bakeries sell these cakes to people that want a simple cake with a theme but don't have money for a tiered or nicely decorated cake. As others have mentioned what she charged for this should not be 250.00.

jgifford Posted 21 Jul 2012 , 12:43am
Quote:
Originally Posted by Cjsmommy2012

ok so one of my friends has a birthday party for her daughter seeing how she lives about 3hours from my city and I wasn't going to be getting to her party until ate at night she looked around for a baker in her city and she heard great reviews about her . She even saw her fb cake page..point is she ordered a hello kitty cake for 100 ppl and some cupcakes ..she send her a picture or a cake she liked..well the day of the party the baker delivered her cake and what she got was nothing compared to what she wanted my friend called me crying she was busy setting up and her cousin received the cake..Now my question is my friend wants advice on wether she should ask for some of her money back .... I think she got ripped off I will post a pic of what she got..btw she charged her 250.00




There's no way that's a full sheet and that's the only thing that will serve 100 people. The cupcakes are irrelevant. Your friend didn't get what she ordered - - she's entitled to a refund.

doramoreno62 Posted 21 Jul 2012 , 12:55am

It's a1/4 sheet. I lined up cupcake liners (while waiting for my cake to bake) and the space inside measured approximately 13"x9"
Refund is due!

neekole Posted 21 Jul 2012 , 1:16am

REFUND!

liha21 Posted 21 Jul 2012 , 1:19am

Wow, that is sad. You expect a nicely made cake and you get a grocery store cake for $250. Yikes!

jason_kraft Posted 21 Jul 2012 , 1:39am

What did it say on her invoice/contract?

Cjsmommy2012 Posted 21 Jul 2012 , 1:46am

thanks for the advice ..she was calling the lady who made it and she wasnt answering her calls ..So I called her from my number thinking she might answer if she doesnt recognize the number which she did and I told her politely that she gives my friend a refund or at least 150 of the money back ....The cake didnt only not serve 100 ppl it was a 1layer cake....and luckily I was able to make 4dozen cupcakes and tae them to the party it was a little late but everyone got to eat one...I can't believe there is bakers out there who would do such a thing and ripp ppl off ..I bake myself mostly for friends and family and once in a while I get orders from friends of friends etc. it's more of a hobby to me but I would never do such a thing..I will post a picture of what the cake was suppose to look like ...


Oh and the lady didnt want to give her a refund she was offering a discount off her next order//???? like hello why would she ever order again..so My friend told her she just wanted her money back if not all most of it she was willing to comprise ....She ended up giving her half

This is what the cake was suppose to look like it was suppose to be fondant and bigger of course and ill post the cupcakes
LL

Cjsmommy2012 Posted 21 Jul 2012 , 1:50am

the cupcakes were suppose to be fondant as well
LL

SoFloGuy Posted 21 Jul 2012 , 2:07am

I think the cake you got is really cute, but it's really tiny, and you'd be lucky to feed 50 people including the cupcakes, but it's also not what was ordered. I would warn other people. I would think she bought it from a cheap bakery and put the cupcakes around it and probably paid $50 for it.

jason_kraft Posted 21 Jul 2012 , 2:37am

Definitely post a review on Yelp about this bakery to warn others.

hammer1 Posted 21 Jul 2012 , 2:47am

Looks like the baker couldn't do the ordered cake and went to sam's club to save her butt.....

BlakesCakes Posted 21 Jul 2012 , 4:21pm
Quote:
Originally Posted by hammer1

Looks like the baker couldn't do the ordered cake and went to sam's club to save her butt.....




My thought, exactly. So, she paid less than $40 bucks and pocketed the rest. That's quite the scam.............

Rae

HalifaxMommy Posted 21 Jul 2012 , 5:36pm

OMG! I would have freaked.

A discount on her next order? Like your friend will ever order from that baker again.

I would be leaving a comment on Yelp, facebook, blog, etc to warn others.

LNW Posted 21 Jul 2012 , 6:01pm

Even half a refund is silly, $125.00 for a cake that looks NOTHING like what was ordered and didn't feed half the guests there. I would have wanted everything back minus the $40.00 she spent buying that cake from the grocery store (if I was in a good mood anyways).

PLEASE make sure your friend reviews this baker on whatever websites she can so others won't be tricked by her too.

Oh and that was super nice of you to bake some cupcakes for her icon_smile.gif Your a good friend.

Amberwaves Posted 21 Jul 2012 , 6:35pm

$250.?? Geez what a rip off artist. Oh my word no wonder she wasn't answering the phone when she could see it was the customer calling. She should be refunding more than $125.00 though. These are the stories you see on Cake Wrecks!

costumeczar Posted 21 Jul 2012 , 10:18pm

If that's a quarter sheet it serves 24, plus the cupcakes makes 44 servings total, so yeah, a refund is due based on the serving count alone.

carmijok Posted 22 Jul 2012 , 3:53am

What would be funny is if the baker were a member of cc and SHE wrote in to vent about the customer that made her refund half her money! LOL!!

chassidyg Posted 22 Jul 2012 , 5:54pm

I bought my daughter a cake like that from Target back in 2007, it was 29.99, it had a sheet cake in the middle, cupcakes around the sides. And it was a 1/8 sheet cake. Fed about 20 people if that. Your friend definitely got ripped off!

LNW Posted 22 Jul 2012 , 7:23pm
Quote:
Originally Posted by carmijok

What would be funny is if the baker were a member of cc and SHE wrote in to vent about the customer that made her refund half her money! LOL!!




I was thinking the same thing when I read the OP lol. If she is a member and is following this thread I hope she's ashamed of herself. Really that's lame. I know it's usually the baker who gets taken advantage of, big time. I feel bad for this customer.

BakingIrene Posted 22 Jul 2012 , 7:56pm

I assume that your friend can prove that she sent an email asking for cake for 100 people.

Well your friend needs to email the cake maker and say that she is owed a REFUND of $200 for the small cake delivered. None of this BS about "credit" towards the next cake.

She then needs to post on the websites exactly what happened, with pictures, that cake was provided for 20 people instead of 100, and that somebody else had to bake cupcakes at the last minute.

Cherylc418 Posted 22 Jul 2012 , 8:10pm

icon_sad.gif big time sad face....sigh...your friend also deserves an apology.

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