Credit Fraud After Ordering From Online Retailer

Decorating By Spyderman Updated 6 Apr 2016 , 11:20pm by MissMona

Spyderman Posted 19 Feb 2012 , 12:48am
post #1 of 55

Has anyone noticed fraudulent charges on their credit card after ordering from C_ Products in Fort Wayne, IN?

I have ordered a couple of times from them in the past 12 months and within a few days of ordering, I noticed some fraudulent charges for online purchases I didn't make. icon_mad.gif This is the second time I've had my card number changed. The latest charges were for (never shopped there) and for an iTunes purchase.

54 replies
KateLS Posted 19 Feb 2012 , 1:06am
post #2 of 55

That's terrible! =( I'm so sorry! How frustrating! Well, I have never purchased from them, and now I know not to. Thanks!

Spyderman Posted 19 Feb 2012 , 2:01am
post #3 of 55

KateLS, it's not too much of a problem for most, the company is mainly for wholesale orders, but beware if you order from their retail arm.

QTCakes1 Posted 21 Feb 2012 , 3:40pm
post #4 of 55

I have never had a problem with them, ever. In fact, I just had an order from them last week. They have decent prices, as well as decent shipping prices, and fast service. I know lots of people order from their wholesale and retail store on this site and this is the first time I have heard of this complaint. I would either contact them or your credit card company to see what can be going on, on both ends.

AnnieCahill Posted 21 Feb 2012 , 3:48pm
post #5 of 55

I wouldn't be so quick to assume that the charges were related to that purchase. Card skimmers are a big deal right now. You may swipe your card at Target or Wal Mart and your number is taken. We had a $200 charge for the North Face website, where we have never bought anything. The bank called us and it was resolved. This has happened to us on several occasions. There were a couple of business in town that discovered skimmers at their registers. A lot of people's card numbers were stolen because of that. Skimmers are very common at gas pumps and ATMs.

QTCakes1 Posted 21 Feb 2012 , 3:54pm
post #6 of 55

I think I now what your talking about, but could you please explain skimmers, so I can be sure.

jason_kraft Posted 21 Feb 2012 , 5:49pm
post #7 of 55

One form of skimming is when you install a small device that reads the card's magnetic strip in front of or instead of the card reader on an ATM, so the card number is recorded to internal memory or transmitted wirelessly to a nearby storage device. This is often paired with a small camera or keypad overly to record the PIN.

A more low-tech type of skimming can happen at restaurants, when the server takes your credit card and swipes it twice: once on the restaurant's credit card reader and once on a personal device that either stores the info or charges your card directly to a dummy merchant account owned by the server.

I certainly wouldn't say skimming is "very common", it is pretty easy for card issuers to find and crack down on skimmers based on standard loss prevention analysis techniques.

leah_s Posted 21 Feb 2012 , 6:24pm
post #8 of 55

Yes! I hadn't used my card in weeks, ordered from the company identified in the OP, and the next day, started getting fraud alerts. Unfortunately it's still happening.

sugarshack Posted 21 Feb 2012 , 6:30pm
post #9 of 55

yes, twice in two months.

and there are at many other people stating the same thing on FB. I have talked to the company and they say they are aware of the problem .....

Spyderman Posted 21 Feb 2012 , 6:30pm
post #10 of 55

Jason, great insight! I have been of a victim of skimming and this is not a similar incident. The difference between the incidents: my magentic strip info was duplicated to a fake card and the skimming incident involved fraudulent point of sale (POS) transactions at gas stations.

This most recent incident involved having actual card data including the security code and expiration which explains why the card was added as an authorized credit card on the iTunes account. The first time the card was compromised was ordering a copy of Quickbooks directly from Intuit (shortly after a purchase was made from C_ Products) which again requires more than just data on a magentic strip.

carmijok Posted 21 Feb 2012 , 6:39pm
post #11 of 55

Will someone PM me the addresses you're referring to? I was just recently charged over $1100 in fraudulent charges which fortunately my bank caught and informed me about...and have been returned thankfully. But I'd like to make sure it wasn't the website you're talking about. Thank you!

cakegrandma Posted 10 Mar 2012 , 11:24pm
post #12 of 55

I would love to have someone PM me also with exactly who the company that is being referred to. I have had this happen twice, although not for a few years now but, I try to guard my cards and numbers like a hawk watching its' prey.
thank you, evelyn

jason_kraft Posted 10 Mar 2012 , 11:51pm
post #13 of 55

Considering CK Products is based in Fort Wayne, that's probably the company this thread is referring to.

cakegrandma Posted 11 Mar 2012 , 12:27am
post #14 of 55

I thought perhaps that might be who the topic was about but, thank you for confirming it. As usual, you are very helpful!!!

FullHouse Posted 11 Mar 2012 , 12:32am
post #15 of 55

I also had fraudulent charges on my ATM card, but a few months after my order from that company, still seems to be quite a correlation there.

cakegirl123 Posted 11 Mar 2012 , 12:54am
post #16 of 55

It also happened to me after ordering from the same company.

FromScratchSF Posted 11 Mar 2012 , 12:57am
post #17 of 55

Crap - I just placed an order a few days ago! No fraud charges yet...

CindiM Posted 11 Mar 2012 , 1:38am
post #18 of 55

I was also called by, last week. Someone tried to bill $2,500 worth of electronics to be shipped out of state. Wallmart fraud dept caught it. I had to get a new credit cart. 2nd time in the last 3 months. Yipes!

Occther Posted 11 Mar 2012 , 1:52am
post #19 of 55

I have had both a credit card and my debit card hacked with fraudulant charges recently. Both were due to online charges - but not to CK. Fortunately, Chase caught them immediately. I did have to chuckle because I used my debit card to try to purchase gas when I discovered that the account had been closed. It was really cold -and I was just too lazy to walk into the convenient store to pay cash. Gee - it has been a long time since I have paid cash for gas!!

cakesbycathy Posted 11 Mar 2012 , 3:08am
post #20 of 55

I had this happen when I used my debit card at Walmart. Someone put thru $93 in charges and then tried to do it again for another $100 or so. Thankfully my bank caught it right away and denied the second attempt. The only reason they caught it was because the charges were for another Walmart but this one was in TX and I live in OH.

It's a major PITA and needless to say I only pay cash at Walmart from now on.

jason_kraft Posted 11 Mar 2012 , 3:14am
post #21 of 55

This is why you should always use a credit card instead of a debit card. Purchases made on your debit card are taken directly out of your bank account, so if the bank doesn't catch it quickly enough you can get hit with NSF fees. With a credit card, money only gets taken out of your account when you pay it off (hopefully every month), so even if you don't catch the fraud right away you will notice when you review your statement before you pay it.

There is absolutely no reason to ever use a debit card instead of a credit card, unless you don't have sufficient credit to get a credit card (and even then a secured credit card is probably the better choice).

Occther Posted 11 Mar 2012 , 1:19pm
post #22 of 55

Jason - I only use the credit option on my debit card. I have plenty of credit for credit cards - just prefer to pay as I go. In my younger years, I got buried under credit card debt. Once I got out from under it, I have vowed to purchase what I have funds for.

jason_kraft Posted 11 Mar 2012 , 5:40pm
post #23 of 55

Regardless of whether you use the signature or PIN payment method on a debit card, it still deducts the money from your account right away as opposed to getting a 30-day interest-free loan with a credit card . I understand where you're coming from, but there are ways to limit spending with a credit card -- for example by requesting a lower limit or getting a secured credit card, and setting up auto-pay so your bill is automatically paid off in full each month.

suzylynn58 Posted 11 Mar 2012 , 6:37pm
post #24 of 55

I have ordered from them regularly for several years with no problems. Since I just received my last order a week or so ago, I went and checked my account. There was "pending" charge on there from a company I did not order from. I chatted on line with an agent and she told me to watch and see if it went through and then to call them to dispute it.

I am so bummed about this. I love to order from them. They have a great selections and good prices. Thanks for the heads up! Hopefully they will find the problem and take care of it.

sweettreat101 Posted 12 Mar 2012 , 9:19am
post #25 of 55

I took my son to rent a video game and they told me that I needed to have a card number stored just encase there were late fees on the account. I only had my ATM check card and was skeptical about using that card but it was late and I gave in. A couple days later I got a phone call from my bank asking if I had made purchases at three locations in two different states (Walmart). One was IN, IL. I live in CA. I used the card that morning at Mc Donalds. When the lady asked me if I made the purchases I explained to her I live in CA and even if I took a plane I couldn't get to those two states and home in that amount of time. I did get the money back but it took me a month because I was leaving for Hawaii and wasn't home to fill out the documentation needed to recoup my money. I know it was from the video store and I will never use my ATM check card again for that purpose or purchase anything online. Like Jason said if you use your credit card it is much easier to get your money back. I don't even use ATM cards at gas stations. I had a friend that had his information stolen twice. One they ordered a plane ticket to Australia and over drafted his account it was a huge mess.

costumeczar Posted 12 Mar 2012 , 4:35pm
post #26 of 55

Yes, it happened to me twice in the last 6 months! I just started ordering from them last year. I had a feeling that it was them, but this is the first time I've heard it happening to other people.

suzylynn58 Posted 12 Mar 2012 , 6:02pm
post #27 of 55

Okay, I'm not really technically savvy, but if they are aware of the problem, is it someone there that's skimming the CC numbers or is it a security thing with their online ordering or what???

FromScratchSF Posted 12 Mar 2012 , 6:12pm
post #28 of 55

It most likely isn't CK per se, but whatever credit processing service they use. Call your bank about it, but I'm sure all the banks have probably been made aware of the security breech by now.

kakeladi Posted 12 Mar 2012 , 7:03pm
post #29 of 55

Jason said: There is absolutely no reason to ever use a debit card instead of a credit card, unless you don't have sufficient credit to get a credit card (and even then a secured credit card is probably the better choice)..........

Ahh, but there are those of us who just do not want to or cannot get credit that must use a ATM/debit/ck cashing card icon_sad.gif Never having charge/credit cards in my name w/over 50 yrs of marriage I don't have any credit established so can't get a card.

suzylynn58 Posted 23 Mar 2012 , 1:34am
post #30 of 55

Well, it happened today. My CC's fraud department called and told me about an unusual charge on my card today. They denied it and are sending me a new card. I am sooo aggravated! They have got to get that fixed.

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