alliecakes82 Posted 17 Jan 2012 , 5:50pm
post #1 of

I did my first two tier cake this weekend and used the Cake Things support system. It was just perfect for someone like me as I don't do enough cakes to warrant the investment of a large system. I can't say enought great things about it. Everything was perfectly level, centered, and secure. It can even be reused, but at such a great price, I didn't really bother (although I probably would try and get the pieces back if the cake was for an event I was going to be at). I don't think I would ever use anything else.
Allie

6 replies
CarolLee Posted 17 Jan 2012 , 6:16pm
post #2 of

I just googled "Cake Things" support system and came up with nothing.....do they have a web site?

Annabakescakes Posted 17 Jan 2012 , 6:37pm
post #3 of

I found the website and OMg, it is grammatical nightmare, with typos galore! Ick! "sack a cake" "treaded with food safe ..." "cake decerating" "acrylicinfo" ((((shudder))))


Oh, hex seems nice, but I won't trust them with my money. It doesn't take a genius to proof read your own website, run a spell check or have a friend who knows check it. But, I hate dowels, bubble tea straws are the way to go, for me, and smaller straws for smaller tiers. Though I also love the security of SPS. Wood makes your cake taste wooden, but I am not opposed to a center dowel.

alliecakes82 Posted 17 Jan 2012 , 8:14pm
post #4 of

Agreed, their website is pretty aweful and needs to be completely overhauled. As for the wooden taste, I belive the dowels they sell have some sort of a food safe coating. I spoke with the gentleman on the phone prior to purchasing and he was super nice and offered to cut my dowels in half prior to shipment (I only had a 2 tier) to minimize shipping.

Annabakescakes Posted 17 Jan 2012 , 8:21pm
post #5 of
Quote:
Originally Posted by alliecakes82

Agreed, their website is pretty aweful and needs to be completely overhauled. As for the wooden taste, I belive the dowels they sell have some sort of a food safe coating. I spoke with the gentleman on the phone prior to purchasing and he was super nice and offered to cut my dowels in half prior to shipment (I only had a 2 tier) to minimize shipping.



They have a survey asking if you like their new website, so I think we may be looking at the "overhaul";(

Jeff_Arnett Posted 18 Jan 2012 , 12:45am
post #6 of
Quote:
Originally Posted by Annabakescakes

I found the website and OMg, it is grammatical nightmare, with typos galore! Ick! "sack a cake" "treaded with food safe ..." "cake decerating" "acrylicinfo" ((((shudder))))


Oh, hex seems nice, but I won't trust them with my money. It doesn't take a genius to proof read your own website, run a spell check or have a friend who knows check it. But, I hate dowels, bubble tea straws are the way to go, for me, and smaller straws for smaller tiers. Though I also love the security of SPS. Wood makes your cake taste wooden, but I am not opposed to a center dowel.


This spelling might be bad, but I've ordered from them several times and have been very pleased both with their products and their service.

goodvibrations Posted 19 Jan 2012 , 10:33am
post #7 of

I also use Cake Things "stack-a-cake" system for all my tiered cakes. Love it!!! They are very customer service oriented. The website may not be slick but that's not a reflection of their trustworthiness. I've even stopped charging a deposit for pieces. The prices are reasonable enough that it's easier for the customer to just keep it. No more worries about keeping track of inventory.

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