Contacting Moderators

Decorating By TheCakerator Updated 9 Dec 2011 , 10:18pm by KathysCC

TheCakerator Posted 7 Dec 2011 , 5:55pm
post #1 of 5

I've contacted 3 different mods about removing some of my photos. I've yet to hear back from any of them. Is this normally a week long process?

4 replies
Heath Posted 7 Dec 2011 , 11:43pm
post #2 of 5

The only moderator who can help you with photos is KathysCC

TheCakerator Posted 9 Dec 2011 , 9:51pm
post #3 of 5

I have contacted this moderator and heard back. Sent a list of the photos I want removed. Never heard back and still have photos up. Is this common?

Heath Posted 9 Dec 2011 , 10:16pm
post #4 of 5
Quote:
Originally Posted by TheCakerator

I have contacted this moderator and heard back. Sent a list of the photos I want removed. Never heard back and still have photos up. Is this common?




you didn't say anything about timeline? When did you contact her? if it has been a long time send a follow up pm asking about it, maybe it got lost in the shuffle.

over 1000 photos are uploaded daily, so there is a lot to review, and remember all the moderators are volunteer community members. They are not paid staff.

KathysCC Posted 9 Dec 2011 , 10:18pm
post #5 of 5

I just received your message today and your request has been taken care of.

Please keep in mind that the moderators are volunteers. We aren't logged into Cake Central all the time and may not even log in every day. Please give us some time to respond. I try to get to all my PM's and respond to them when I can.

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