Major Up Charge For Pearl Dust On Each Tier?

Business By LoveMeSomeCake615 Updated 19 Nov 2011 , 9:46pm by howsweet

LoveMeSomeCake615 Posted 16 Nov 2011 , 2:39am
post #1 of 24

We had a tasting today with a bride who mentioned that the last lady she did a tasting with wanted to charge an extra $80 per tier (On top of whatever the base price per serving was) to apply pearl or shimmer dust to fondant. Not painting scrollwork with it or anything, just dusting it on the cake so that the fondant has a shimmery look.

Does this seem excessive to anyone else? We don't normally charge extra for stuff like dusts, unless it's a significant amount, and even then it would only be to cover the cost of the dust.

Anyway, just thought that was kind of strange...

23 replies
costumeczar Posted 16 Nov 2011 , 2:55am
post #2 of 24

I can hear that conversation now...

"We start at $2 a serving, which is a tremendous bargain. Oh, you want icing on the cake? That's an extra $1 per serving. What? You want us to do some decorating on the cake too? That will be an additional art fee of $1 per serving. Oh, and you'd like us to put some pearl dust on the cake also? That will be an extra $80 per tier. That takes a high level of skill to do, so we'll have to charge you that in order to cover the cost of training someone to brush the dust on the tiers. But don't forget that our cakes are only $2 a serving when you're comparison shopping at other bakeries."

step0nmi Posted 16 Nov 2011 , 2:59am
post #3 of 24

i DO think that's strange! wow! what an up charge that is too....but it's not too surprising. I made a cake for a friend with no decorating on it with piping or anything, but the little fondant sports balls and some cut outs on it. She told me that the very busy bakery near her area wanted to charge an extra $20 per tier to make the fondant balls and things...i was shocked at that! I mean, I don't even pay that much for the fondant ($60) and it sure doesn't take me that long to make the balls...I build it into the price of the cake. Obviously she went with me...and sometimes stuff like that makes a longer lasting customer. Because things that seem ridiculous to them and to you make for a great relationship icon_biggrin.gif

step0nmi Posted 16 Nov 2011 , 3:00am
post #4 of 24
Quote:
Originally Posted by costumeczar

I can hear that conversation now...

"We start at $2 a serving, which is a tremendous bargain. Oh, you want icing on the cake? That's an extra $1 per serving. What? You want us to do some decorating on the cake too? That will be an additional art fee of $1 per serving. Oh, and you'd like us to put some pearl dust on the cake also? That will be an extra $80 per tier. That takes a high level of skill to do, so we'll have to charge you that in order to cover the cost of training someone to brush the dust on the tiers. But don't forget that our cakes are only $2 a serving when you're comparison shopping at other bakeries."




LOVE IT! icon_lol.gificon_lol.gificon_lol.gif

Annabakescakes Posted 16 Nov 2011 , 3:04am
post #5 of 24

HOLY UP-CHARGE!!! I figure a pot of that stuff is $3-4 bucks and may take 10 minutes, so i don't worry about it! Now, if I need to add gilt edges or something that is going to take some time, I charge for the time, but not the dust. That sounds like costumeczar's comment. "we start at $2 per serving but we need to charge you extra for icing" Sheesh!

LoveMeSomeCake615 Posted 16 Nov 2011 , 5:13am
post #6 of 24

Our thoughts exactly! What's even weirder is that the bride said she got her info at a bridal show, and in the brochure it said her cakes start at $2.95 per serving. Then when she got to the tasting, the lady said that it was a misprint and that her prices start at $4.95 per serving. icon_confused.gif

step0nmi Posted 16 Nov 2011 , 5:21am
post #7 of 24

i definitely think someone is trying to reel the brides in :p lame.

costumeczar Posted 16 Nov 2011 , 12:34pm
post #8 of 24
Quote:
Originally Posted by LoveMeSomeCake615

Our thoughts exactly! What's even weirder is that the bride said she got her info at a bridal show, and in the brochure it said her cakes start at $2.95 per serving. Then when she got to the tasting, the lady said that it was a misprint and that her prices start at $4.95 per serving. icon_confused.gif




Typical bait and switch. Totally unethical.

TexasSugar Posted 16 Nov 2011 , 6:17pm
post #9 of 24

Maybe the lady hates doing the dust and figures if it is worth it for her if someone is willing to pay that much?

QTCakes1 Posted 16 Nov 2011 , 6:46pm
post #10 of 24
Quote:
Originally Posted by costumeczar

Quote:
Originally Posted by LoveMeSomeCake615

Our thoughts exactly! What's even weirder is that the bride said she got her info at a bridal show, and in the brochure it said her cakes start at $2.95 per serving. Then when she got to the tasting, the lady said that it was a misprint and that her prices start at $4.95 per serving. icon_confused.gif



Typical bait and switch. Totally unethical.




I think so too! I'm still tying to wrap my mind around the $80 up charge. I'm never uderstood the charge for everything, plus the air I breath!

jgifford Posted 16 Nov 2011 , 6:56pm
post #11 of 24

So you'd probably think that $5 for a 2 inch fondant star slapped on a sheet cake is too much as well?

Wow. icon_confused.gif

mariacakestoo Posted 16 Nov 2011 , 7:03pm
post #12 of 24
Quote:
Originally Posted by jgifford

So you'd probably think that $5 for a 2 inch fondant star slapped on a sheet cake is too much as well?

Wow. icon_confused.gif


I think we have just met said decorator.

jgifford Posted 16 Nov 2011 , 7:06pm
post #13 of 24

Actually, that comes from a bakery here in town. I don't happen to think they do very good work and they charge for every little thing they add onto a cake.

I hate add-ons so I try to build as much as possible into the cost of the cake.

mariacakestoo Posted 16 Nov 2011 , 7:07pm
post #14 of 24

Oh, I thought you were the one the OP was talking about, defending your upcharge. Oops! Carry on!

mariacakestoo Posted 16 Nov 2011 , 7:08pm
post #15 of 24

I hate add ons too. I price myself to account for just about anything someone wants anyways. So someone who wants very simple easy stuff, eh, I have it easy that day. Very intricate figurines or gumpaste 3-D stuff, yeah that's additional, but I very rarely exceed myper serving price.

jgifford Posted 16 Nov 2011 , 7:14pm
post #16 of 24

A lady I work with went to this bakery for her son's birthday cake, knowing I do cakes and having seen several of them.

I tried not to smile when she told me they charged her an extra $25 for 5 little fondant stars they scattered across the top of the cake.

I need to try harder . . .

mariacakestoo Posted 16 Nov 2011 , 7:30pm
post #17 of 24

Lol, I would have done just that--lol!

Annabakescakes Posted 16 Nov 2011 , 10:14pm
post #18 of 24

I do charge extra for a lot of things, but I cover a lot of things too. It is complicated at times, but I feel that if someone wants a Lambeth style buttercream cake with carpal tunnel inducing string work, it needs to cost more than buttercream with ribbon and pearls (eck). And a plain stacked fondant with real flowers should cost much less than a Topsy turvy, gravity defying, 25+ color cake with a gumpaste tea cup and pulled sugar.

LoveMeSomeCake615 Posted 17 Nov 2011 , 12:33am
post #19 of 24
Quote:
Originally Posted by Annabakescakes

I do charge extra for a lot of things, but I cover a lot of things too. It is complicated at times, but I feel that if someone wants a Lambeth style buttercream cake with carpal tunnel inducing string work, it needs to cost more than buttercream with ribbon and pearls (eck). And a plain stacked fondant with real flowers should cost much less than a Topsy turvy, gravity defying, 25+ color cake with a gumpaste tea cup and pulled sugar.




Totally agree! Our price per serving covers basic decorating but we do add on some to cover more complicated things like you mentioned. I just couldn't believe that this person would charge such an exorbitant fee for dusting a cake.

jenmat Posted 17 Nov 2011 , 1:08am
post #20 of 24

Maybe she thought the bride meant gold dust or silver dust? The real stuff?

Unreal.

SomethingSweetByFlo Posted 17 Nov 2011 , 1:09am
post #21 of 24

Ummm....real gold perhaps! LOL she's crazy that's way too much for dusting!

aligotmatt Posted 17 Nov 2011 , 1:39am
post #22 of 24

I agree that it's way excessive, but just for potential defending of insanity, maybe they buy the cans of luster spray for a full cake rather than a jar of dust. A can of luster spray is $22.87 (at aui swiss) plus shipping. I don't think you'd need a can per tier, but if that was allotted, then MAYBE, MAYBE it would be closer to reasonable.

Annabakescakes Posted 17 Nov 2011 , 2:07am
post #23 of 24
Quote:
Originally Posted by aligotmatt

I agree that it's way excessive, but just for potential defending of insanity, maybe they buy the cans of luster spray for a full cake rather than a jar of dust. A can of luster spray is $22.87 (at aui swiss) plus shipping. I don't think you'd need a can per tier, but if that was allotted, then MAYBE, MAYBE it would be closer to reasonable.




Or maybe she gets her supplies at a popular cake store in Newport, KY. I bought some Silver Ultra Dust there a 5 years ago for $13 and the owner said it was real silver is why it was so expensive, lol. Silver has tripled in price since then and I just found this the other day: http://www.cakedeco.com/cgi-bin/webc.cgi/st_prod.html?p_prodid=1642&p_catid=126&page=1
Their initials are F'in F because that is what you say when they tell you your total!

howsweet Posted 19 Nov 2011 , 9:46pm
post #24 of 24

In my experience it is more likely the customer was confused.

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