So I have had a cake order for next weekend for a few months now and it happens to be for a friend of mine. She called a month ago to tell me she doesn't know exactly what day and what she wants me to make so I told her I need to know 2 weeks in advance as I am planning my own daughters 3rd birthday and I have another cake order besides on the same weekend. I have not heard from her since.
I have called and left a message, I have sent her 2 text messages, and 3 messages on facebook to find out what she wants for next weekend with no reply, I think she fell off the planet. If you were in my position would you assume she no longer wants the cake, cancel the order, try calling again?
I have told her that if I don't hear from her in the next day or so I would not have sufficient time to prepare for the order and I would assume she no longer wants it. I even tried giving her an easy out by saying if she doesn't want the cake any more just let me know, no hard feelings. Should I be the one to harass her or just leave it alone?
I would leave it alone, I had a lady ask me about making cookies for a baby shower so I gave her my info. She never called whatever I got to spend more time with the kids and DH! Think about it do you know of any other bakery anywhere that calls you to see if you need a cake?
So this was a verbal order? If there was no contract, deposit and final payment made, then there's no order.
I would save all of the messages that you've sent to her and forget about it.
I had one of these recently. I was contacted through facebook. Facebook e-mail is not reliable. I contacted the customer and left a message. I always try to leave it in concrete terms so there is no misunderstanding.
"I was calling to see if you were still interested in a cake. I have other pending cake orders and if I do not hear from you by noon Wednesday, then I am sorry, I will not be able to make your cake."
And if I don't hear from anyone, no cake!
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