madicakes Posted 11 Oct 2011 , 6:56pm
post #1 of

No, I don't work for either of these companies I am talking about today icon_biggrin.gif

I figured since I gave praise to BRP, I should give praise to Webstaurant Store also. I had ordered some items from them, which came very quickly, and they worked out perfectly for what I needed. (I used their sundae containers for individual cupcake containers). Anyway, they have this incentive where, if you provide feedback, photos, etc., on items you purchased from them, they give you store credit. So, I went online yesterday to leave feedback. One of my reviews involved powder free gloves that actually did have powder in them. This morning I got an email from the company advising that they are in the process of removing those items from their inventory, as they had been informed that this was a problem, and asking me if I would like store credit or another box of gloves sent, free of charge, to replace the ones that were to be powder free! And, they've already shipped them!

So, go check them out...I am very pleased so far!

5 replies
diane Posted 11 Oct 2011 , 9:00pm
post #2 of

I just love it when a store has excellent customer service...something that is dying out in today's stores!

nanny4 Posted 11 Oct 2011 , 9:17pm
post #3 of

I too love to hear some good positive storiesicon_smile.gifThanks for sharing. Will have to check this one out too!

playingwithsugar Posted 11 Oct 2011 , 9:31pm
post #4 of

Their sister company is The Restaurant Store, which I used to frequent. Their prices are fabulous, and so is their customer service.

It's a family business, very proper and faithful people.

You will enjoy dealing with them.

Theresa icon_smile.gif

SpudCake Posted 11 Oct 2011 , 10:07pm
post #5 of

Madicakes, would you mind sharing what size sundae cups you use and lids. Thanks.

Joanne usaribbon.gif

Bridgette1129 Posted 12 Oct 2011 , 6:30pm
post #6 of
Quote:
Originally Posted by madicakes

(I used their sundae containers for individual cupcake containers).




If you don't mind me asking, which sundae containers did you find that worked out well?

Edit: whoops, the person above me asked. Sorry!

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