I'm so beyond frustrated. I made a babyshower cake (in my pics). The top tier had air bubbles so big they burst the fondant in 3 places. Luckily they were all towards the back. The front of the cake still looks like it did in the picture. After I finished the cake I was so excited. This was the 1st cake where I absolutely loved how it turned out. I woke up at 2am with a bad feeling and went to check on my cake. Low and behold I came across the blowouts. I tried to fix them the best I could, but now the back is very lumpy and wrinkled.

After researching I'm guessing it was caused from crumb coating my cake layers while they were chilled. Or maybe I should've put a tile on the filled cake for a while. I don't really know. After today I feel like I'm back at square one. A total novice who has no clue and no business decorating cakes.

Should I just charge the customer for the cost of materials and ingredients since the back is rippled?

*going to crawl back under my rock for the rest of the day*

This was the 1st cake where I absolutely loved how it turned out[/quote]

ummmm....your a little your work is amazing!!! you should love how everything turns out. I wish i had half your talent

You're very kind. There are definitely highs and lows to this business. Still wondering what I should charge this customer. ugh!

Personally, when my cakes have been less than perfect, I tell the costumer what I normally would charge, but with the slight imperfection, I offer it at a discounted price-maybe 10%. Yours is in the back of the cake, so it shouldn't be a big deal. If the customer is still upset offer a 15% discount.

is there anything you can do to cover it up? I would still charge them a fair price...it's not as if the cake is unservable!

just curious...how come you don't have a price already set and have the money? aren't you worried they may not pay you?