Decorating By Cakes-and-bakes Updated 16 Aug 2011 , 6:18pm by Cakes-and-bakes

Cakes-and-bakes Posted 15 Aug 2011 , 10:03pm
post #1 of 24

ring ring
Me: Hello? icon_lol.gif
customer: Hello. Sorry i miss called you so many times but i want to order. icon_redface.gif
Me: Thats ok. How can I help you?
customer: I want cake pops. icon_lol.gif
Me: Ok, what is the occasion?
customer: my baby got his first tooth.
Me: ok. How many pops? icon_biggrin.gif
customer: 100
Me: icon_confused.giftapedshut.gif Um. Ok. Well...your total is xxx.
customer: yes, you told me that on facebook. but thats too much. I only want to pay x.
Me: icon_eek.gificon_eek.gificon_eek.gificon_eek.gificon_mad.gif
Me: That doesnt even cover the cost of the ingredients sweetie. icon_lol.gif
Customer: puleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeez ( baby voice)
Me: icon_confused.gif
customer: pluuuuuuuuuuuuuleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeez x is more than enough!
Me: Um. no it's not.
customer : come onnnnnnn pulllleeeeeeeez x is a nice amount!
Me: icon_mad.gif Sorry thats not enough.
customer: But I am so and so!! I have lots of parties and will be giving you advertizing and all my friends and family will order from you! you will get so much bisiness from me! princess.gif
Me: I'm already fully booked for the next month. icon_biggrin.gif
cutomer: come on pleeeeeeeeeaaaaaassssseeeee.
Me: Sorry. for X you only get xx number of pops.
customer: *whines* okay. then ill only take xx pops. but give me 10 extra pops for free. and make them nice cos i saw your photos and some of the pops arent very nice. icon_lol.gificon_lol.gif Also you shouldnt charge me for packaging i mean think about your business they look much nicer packaged and when people see them packaged they will most definitely order them from you so give me 10 extra as a gift and package them for me too with blue ribbons and make sure theyre nice ok? icon_lol.gifprincess.gif
Me: icon_surprised.gificon_surprised.gificon_eek.gificon_confused.gificon_mad.gificon_evil.gificon_surprised.gificon_surprised.gificon_surprised.giftapedshut.giftapedshut.giftapedshut.giftapedshut.gif
Me: Sorry. I just remembered i already have an order that day.
customer: what?? icon_eek.gificon_surprised.gifprincess.gif nooooooo i really want themmmmmmmmm puleeeeeeeeez.
Me: Sorry. biut you can try so and so. she has some great stuff. *refers her to baker i hate.*

OMG- what is wrong with people?! haha im turning my phone off for the rest of the night. geez!

23 replies
mariacakestoo Posted 15 Aug 2011 , 10:11pm
post #2 of 24

Wow, I would be rethinking my market audience if I got a call like that! That person has a child??

Gingoodies Posted 15 Aug 2011 , 10:12pm
post #3 of 24

100 cake pops....to clebrate baby getting his first tooth??? That alone would send me running for the hills. LOL

Then, to want them for cheap and ask for freebies, and complain about them not being wrapped too??? Holy Moly!!

Cakes-and-bakes Posted 15 Aug 2011 , 10:13pm
post #4 of 24

hahaha. yeah 2 of them!! omG.
Thank god it's rarer now im getting those kind of calls since upping my price.

Cakes-and-bakes Posted 15 Aug 2011 , 10:15pm
post #5 of 24

hahahaha babys tooth is gonna rot and fall out! I give it a month!

JamAndButtercream Posted 15 Aug 2011 , 10:15pm
post #6 of 24

WHAT THE FFFFFFFUDGE???? icon_lol.gificon_lol.gificon_lol.gificon_lol.gificon_lol.gif

I would LOVE to see this as a youtube video!!!!!!

I've got this childs voice stuck in my head now saying


BEST LAUGH OF THE DAY!!!! THANKYOU!! thumbs_up.gifthumbs_up.gif

Cakes-and-bakes Posted 15 Aug 2011 , 10:17pm
post #7 of 24

ughhhhhh. it was worse!!!! it reminded me of a spoiled 16 year old trying to get something from her daddy! maybe that crap works on her man but it aint workin on me. weirdo!

TexasSugar Posted 15 Aug 2011 , 10:21pm
post #8 of 24

Wow!!! I read that and I was thinking please, pleeeaaasssssseeee tell me that isn't a true story. I'm not surprised really. Congrats for standing up and saying no.

I had a lady call me recently. I don't know her from Adam, but she got my number from Michaels because she saw I was offering a cake pop class. So she asked me how much I charged. And I said with a laugh, "a lot". I did go on to tell her that I only do cakes for family and friends, but if I was to charge for them it'd probably be $2 to $3 depending on the design. She was like well I can get them for $1.25 such and such place. Well good for you, I'd go there.

jenmat Posted 15 Aug 2011 , 10:23pm
post #9 of 24

And to think, she was allowed to procreate.

JSKConfections Posted 15 Aug 2011 , 10:49pm
post #10 of 24

Your cake pops are awesome! What is she talking about? Some people have a lot of nerve!! Geez I'm learning a lot from these threads...icon_smile.gif

Cakes-and-bakes Posted 15 Aug 2011 , 11:03pm
post #11 of 24

Texas rose, hahahaha have you ever outright said "well buy from them, then?" if so what do they say?

JSK, youre very sweet! thank you! yes I learned almost every reply to every scenario from this thread! but some scenarios you're just kind of in shock and not sure what to say LOL.

Whats weird is she just wrote on my facebook how much she likes me and appriciates how "cooperative" I was. huh? She doesnt think I took her order did she? No.. I made it clear. She's just weird.

solascakes Posted 15 Aug 2011 , 11:08pm
post #12 of 24

That woman sounds like trouble,if you had done them, she would have come back with a complaint, demanding a free cake as compensation.

Cakes-and-bakes Posted 15 Aug 2011 , 11:17pm
post #13 of 24

solas, yes youre right! thats for sure!!!

thecupcakebandit Posted 15 Aug 2011 , 11:19pm
post #14 of 24

Wow you are so much nicer than I would have been. SOOOOO much nicer. Yeesh, you should have taken down her info so you can send her a bill for your time. icon_confused.gif

brown_suga Posted 15 Aug 2011 , 11:29pm
post #15 of 24

this made me laugh so hard. thanks for posting. icon_smile.gif Definitely the customer that you want to run away from as fast and far as you can. Love how she just assumed that you actually need the business that she'd supposedly bring to you. Hahaha!

gscout73 Posted 15 Aug 2011 , 11:34pm
post #16 of 24
Originally Posted by mariacakestoo

Wow, I would be rethinking my market audience if I got a call like that! That person has a child??

That person IS a child!! OMG can you imagine her home? She probably got her way all her live, most likely acts the same way with DH. After all, rewarded behavior is repeated. And that poor child! I can't imagine how the child is going to turn out.

I love your final response. thumbs_up.gif

TexasSugar Posted 16 Aug 2011 , 2:19pm
post #17 of 24
Originally Posted by Cakes-and-bakes

Texas rose, hahahaha have you ever outright said "well buy from them, then?" if so what do they say?

I agreed with this lady. I told her if she could get them for $1.25 from them, then that's what I would do. I had no desire to make them for her anyway.

I had no clue who she was, and she just got my number from a craft store. She didn't even ask me if I sell cakes, seen my cake pictures or anything, it was just how much would you charge for these. So I figured she was bargain shopping.

I have no desire to do cakes as a full time job, but I am also over doing cakes for just anyone at a cheap rate just cause they want something.

Cakes-and-bakes Posted 16 Aug 2011 , 2:36pm
post #18 of 24

amen to that.

TexasSugar Posted 16 Aug 2011 , 3:15pm
post #19 of 24

I really don't know how you finished that conversation with her with out just flat out saying are you effing crazy!

Kiddiekakes Posted 16 Aug 2011 , 3:29pm
post #20 of 24

Yeah..What is it with people...I realize the economy isn't great but some of the requests/inquiries I have had also are just as ridiculous..I am running a business people..not a charity...

luddroth Posted 16 Aug 2011 , 3:35pm
post #21 of 24

I wonder if that ever works for her? Maybe I'll try that with my grocery store: I reeeeeaally want this pound of butter, but I want it for 50 cents. Puuuuullleeeeeeeeeeeeese.....

QTCakes1 Posted 16 Aug 2011 , 5:18pm
post #22 of 24
Originally Posted by luddroth

I wonder if that ever works for her? Maybe I'll try that with my grocery store: I reeeeeaally want this pound of butter, but I want it for 50 cents. Puuuuullleeeeeeeeeeeeese.....

Geez, wouldn't you LOVE to be able to do that!

OP thanks for the great story! icon_lol.gif

JamAndButtercream Posted 16 Aug 2011 , 5:49pm
post #23 of 24

This is how the conversion would have gone if I had answered the phone,

Ring! Ring!
Me - "Hello"
Customer - "Hello I'd like to order"
Me - "Ok, whats the ocassion"
Customer - "I just got out of the mental hospital, I'd like to celebrate that I'm legally sane."
Me - icon_eek.gif ".......ok what do you want?"
Customer - "100 cake pops, but I only want to pay 50 pence."
Me - *Clank* followed by dialing tone...........
Customer - "Hello?" "Hello??"


Cakes-and-bakes Posted 16 Aug 2011 , 6:18pm
post #24 of 24

What can I say i thinkI was in shock...like...not really realizing what was going on combined with my own morbid curiousity.

LMAO@ grocery store. I think she's just the spoiled daddy's princess type? and is now spoiled husband's princess type?

I told my other decorater friend part of the story, and surprisingly my friend said "her name isnt so and so, isnt it? It was! Apparantly she booked my friend a year ago, my friend had to cancel her cake due to an emergency of sime kind, and the woman had actualy called her before me! She told my friend "Well...last year i was so excited about the cake but them you had to cancel on me so now i want another cake but you have to give me a good deal on it now to make it up to me what you did to me last time."

I totally get offering a small percentage off if you feel generous but being asked like that (add baby voice of course) i find a bit rude, particularly when i am SURE she wanted way more than a small discount.

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