I have now been sitting here for TWO hours waiting for someone to pick up her cake...... I tried calling and her cell phone is shut off........ I HAVE TO GO TO THE STORE !!!
Thanks for letting me RANT !
Did you tell her a time to come get it!? If so, and she is two hours late, lock up and head to the store!! I hate when people do that to me!!!I told them when they got her (nicely of course) and appointment is an appointment, and I missed something too because they were late. Burns me up, im NEVER late, not without a phone call if there was an accident, but never late or miss appointments!!
That's a bummer!! I say go to the store if you have to go and let her arrange a new pick up time.
I give customers a two hour window - they get to choose the time frame during normal "business hours". After that time, I make sure they know I am under no obligation to be home and they may show up to find their cake sitting on my front porch. I've never had ANYONE be late - in fact, the closest someone came to being late, she was so paranoid about not making it in time, she was calling me frantically to make sure I was still going to be home. She arrived about 10 min. before her cut-off time and apologized profusely.
I'm kind of a hard-@$$ with my customers, because if you aren't, they will walk all over you.
If I were you, I would leave a note on the door and go to the store.
Lateness is one of my major pet peeves. If I'm late, either I'm dead or I'm not coming.