I am fairly new at this business and it seems that I am always underpricing. Anyway, I quoted a customer a price for a cake. It is is a pretty involved cake and had a lot of firsts for me so when I told her the price, I really did not know how much work would go into it.
so my question is, do I talk to her and tell her that I have to raise the price because I did not realize how much work was involved? is that tacky? My husband said that it was and just learn for next time.
I really don't know what to do, I obviously don't want to loose her as a customer but want to properly compensated for my work.
What do you think?
Sorry, but I agree with your DH. Consider this a learning experience for the next time.
When presenting yourself as a professional/business, it's up to you to know what you're offering and how much you need to be paid in order to make it worth your while. If you make a mistake, sadly, you have to eat it.
I agree, take it as a learning experience, you will know better for next time. It's not professional and I am thinking would not be received well for you to up the price on her after you quoted it. It could be viewed as a bait and switch kind of thing.
Ditto to the above answers. When I made this mistake I let them know if they ordered something similar again that the price will be higher due to the difficulty and time spent on it. I charged them what I quoted and also ask them to let anyone that asked that the price would vary based on how they wanted it decorated and some flavor choices were a different price.
Hubby is right eat the cost learn a lesson, yes it is the hard way bummer
Sorry honey, your husband is right. It would look seriously unprofessional to increase the price. You have made an agreement with the customer and you can't go back on it. Chalk it up to experience and learn from it.
I agree live and learn.. but.. remember you are new to this.. and that customer gave you the opportunity to try something you have never done before.. so you have gained experience too. Next time you will know how much to charge for sure.. been there done that!
Thanks everyone for your honest opinion. I kind of knew that this was the right thing to do, but just wanted some confirmation. Anyway, next time I know better.