Has anyone used this icing? I'm a novice at making cakes but I like to know all about new/easiest ways to make and decorate our cakes. Any tips?
Yes, I've used it. I'm a little confused what you are asking. You don't actually ICE the cake with this, it's used for decorations (stringwork, "veils", you can cut out flowers with it, etc.)
I didn't buy the paint pen they sell on their site to use with it, I bought a fabric paint pen (the same thing) from Michael's for $20 instead and I'm sure it works just as well as what they sell for around 10x that amount.
Aly, you can take a look at the videos at http://www.youtube.com/sugarveil and see exactly how SugarVeil works. Also, there's interaction with different decorators and how they use SugarVeil at http://www.facebook.com/sugarveil.
Please let me know if I can answer any questions for you, too.