Praise For Icingimages

Decorating By bonniebakes Updated 23 Apr 2011 , 1:13am by jonahsmom

bonniebakes Posted 4 Apr 2011 , 9:20pm
post #1 of 6

I wanted to say how wonderful Icing Images is to deal with!

I placed my first order through Icing Images last week, and it got to me very quickly. When I opened the order, it was not what I had been expecting - but that was NOT their fault. Although it was NOT their fault (it was due to the font I chose) They were very helpful when I e-mailed them about it. In fact, they re-printed the image with a different font, and sent them out to me to be delivered next-day so that I could get the order in time for the event. The customer service was wonderufl!!

And the icing sheets themselves are great! They look wonderful and are very easy to use. I've gotten other brands before - and these look far superior and are easier to use.

Thank you Icing Images team - I will definitely be ordering from you again!!

~Bonnie

5 replies
FatAndHappy Posted 4 Apr 2011 , 9:41pm
post #2 of 6

We had problems with an image printing in a wonky color, so we called them. They had us email them the photo, they changed the color and size, emailed it back and it was perfect. We love them!

SugarMama5 Posted 6 Apr 2011 , 1:37am
post #3 of 6
Quote:
Originally Posted by FatAndHappy

We had problems with an image printing in a wonky color, so we called them. They had us email them the photo, they changed the color and size, emailed it back and it was perfect. We love them!



I didn't know they did that, so good to know! I have a LV image I want to use for a cake purse & it prints off the wrong color ( turns green instead of brown) I wonder if they could fix my image too? It's worth a call...

And to add to the thread, icing images are fantastic to deal with icon_smile.gif

icingimages Posted 6 Apr 2011 , 11:17pm
post #4 of 6

Thank you all so much for all the praise! We are only as good as our customers, so thank you all for being so awesome!!!

threeforhim Posted 6 Apr 2011 , 11:30pm
post #5 of 6

I ordered my EI from icing images after ordering two from another company and having to return them both for a PARTIAL credit though neither one worked at no fault of my own. I received wonderful and quick service from them and will gladly recommend them to anyone!

jonahsmom Posted 23 Apr 2011 , 1:13am
post #6 of 6

So are their printed images nice and brightly colored? I had our local cake shop print an edible image for me and I was so disappointed in how faded and discolored it was. I'm actually looking to get a Godzilla image printed for my son's b'day cake. But I want it to look good and it won't if I get it printed locally.

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