What To Say?

Decorating By cake-fam Updated 31 Mar 2011 , 2:43am by cake-fam

cake-fam Posted 23 Mar 2011 , 3:27am
post #1 of 6

i have a request for a make-up case with the whole kit & caboddle with lip stick and all all. As much as i would luv to make this cake it is requested for this Saturday I just learned of it today and i already have 2 orders to complete. not to mention this is my anniversary wkend which means i wont have any working time the day b4 its due. also as many others since im just starting out i still have my "9-5" to work...

so all in all i need a lil help on how to tell this young lady i cant complete her order but not leave her with a bitter taste in her mouth and keeping it professional so that she may come back for future orders.....or am i just worrying too much about this?

thanks as always in advance.

5 replies
SecretAgentCakeBaker Posted 23 Mar 2011 , 3:34am
post #2 of 6

Just say something like "I'm sorry, I'm not available that weekend." or "I'm sorry, I'm already fully booked for that weekend."

LoveMeSomeCake615 Posted 23 Mar 2011 , 4:26am
post #3 of 6
Quote:
Originally Posted by SecretAgentCakeBaker

Just say something like "I'm sorry, I'm not available that weekend." or "I'm sorry, I'm already fully booked for that weekend."




Agreed. You can't help it if you're already booked, she should understand that.

JanH Posted 23 Mar 2011 , 4:35am
post #4 of 6

Moving to the Cake Decorating forum.

Corrie76 Posted 23 Mar 2011 , 5:05am
post #5 of 6

"Dear Customer,
Due to my schedule I can only accept X amount of orders per week. Unfortunately, I'm booked for the date you requested and won't be able to make your cake. It sounds like you have such a great idea for it too! Hopefully, in the near future, I will be able to help you out with another cake. Best wishes for you and your upcoming party.
Sincerely,
Busy Cake Artist"

cake-fam Posted 31 Mar 2011 , 2:43am
post #6 of 6
Quote:
Originally Posted by Corrie76

"Dear Customer,
Due to my schedule I can only accept X amount of orders per week. Unfortunately, I'm booked for the date you requested and won't be able to make your cake. It sounds like you have such a great idea for it too! Hopefully, in the near future, I will be able to help you out with another cake. Best wishes for you and your upcoming party.
Sincerely,
Busy Cake Artist"




Thank you so much Corrie I did tell her something similar and she was very receptive to this. Thanks again

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