It's friday morning here and I just got a FB message from a lady. She is at first apologetic for the short notice but wants to know if I can make a 3-D cake for her and deliver it by tomorrow at 5pm. She wants a mountain with fitness equipment all over it and it needs to feed 100(uhhh, NO!)! Then she goes on to say that if I don't have time for that could I instead make 100 cookies decorated as fitness equiptment with their gym's logo on it (oh yeah - cause it's so much faster to make 100 custom decorated cookies than a flippin' cake)...and the best part is that in her hopefulness she ends the message with "So excited to see what you can create! See you tomorrow!" .... and her gym is in Casper, which is a one hour car trip, one way. I barely get the message read and another pops up from her and it's a photo of the logo she wants. So after I got done with my fit of laughter and head shaking I replied back, as nice as possible, that: 1) I don't do 3-D cakes, 2) "short notice" = one week in my book, 3) custom cookies in fact take as long or longer to prepare than any cake, 4) if, in the event, I'm super slow and am able to take a short notice order- a direct phone call will work far better than a FB message.
Like I said, I stated all this in a much gentler, cake-muggle-friendly way as possible and wished her luck with her gym's grand opening. She sends me back a " " in reply....
....and so the continuing saga of educating our customers seems never ending....
I will never understand why people will spend weeks planning an event, and not think that others need the same amount of time getting the crap ready for said event! I would have laughed too!
Love your siggy, btw.
that lady is nutso.... 1 day to make a cake for 100 people, maybe for $1000.... maybe hahahahhahaha
LOL I think its pretty ironic that she wanted to celebrate her fitness center in baked good form...
LOL I think its pretty ironic that she wanted to celebrate her fitness center in baked good form...
My best client is the owner of our local health club. She gets cupcakes and cookies for just about any and every reason...lol, her gym is called Peak Fitness and my husband and I call it Peak Fatness
Haaa Haaaa! Sorry I am laughing so much at it all. Great reply though.
I have this happen regularly and sometimes I give in to their pleas, only to find that I really shouldn't have as I don't usually have time then to do it well.
I am trying to get stronger to say "no" to those last minute orders. It isn't productive to have sympathy to those last minute customers, you only stress yourself out and don't do well and it comes back to bite you. Hope this encourages those who say "yes" to say "no".
Quote by @%username% on %date%
%body%