Car accident on the way to deliver the cake :(

Decorating By pnnllj Updated 21 Nov 2010 , 11:34pm by JackiesCreations

pnnllj Posted 21 Nov 2010 , 5:51am
post #1 of 11

My husband (who has made every delivery with me) offered to deliver my simple stacked 3 tier cake today to a church 5 minutes away so I could take his mother shopping for him. With only two stops between here and there he gets into a rear ender. icon_cry.gif

10 replies
cabecakes Posted 21 Nov 2010 , 6:05am
post #2 of 11

Awww...this is always one of my greatest fears. Either getting into an accident or having to stop real fast. So glad the mother of bride was so understanding. I'm sure the bride understood that there was no way you could help it. (((HUGS))). Have a better evening.

Torts Posted 21 Nov 2010 , 6:09am
post #3 of 11

Glad everyone was okay and that the bride's parents were understanding. I'm sure you did the best you could at fixing it! Did you happen to get the after-picture?

This is why I'd be so scared to have a business (if I ever became skilled enough). The anxiety of the cake arriving safely at the destination would kill me- especially after all that work went into it! I'm so sorry they didn't get to see the original icon_sad.gif

cathyscakes Posted 21 Nov 2010 , 6:13am
post #4 of 11

So sorry this happened to you. I am always holding my breath the whole way when I deliver a cake. Its hard to say what you should do, not sure how much damage was done, and how well you could fix it. Was the cake presentable, if not, I would definitely give a refund. They sound like really nice people, and I know that they said no, but I would refund the money, of course it all depends on how it looked.

tinygoose Posted 21 Nov 2010 , 6:18am
post #5 of 11

Well with such lovely parents, I'm sure the bride will understand too. What nice people to be so sweet about it. I'd offer them a free anniversary cake too. Life happens, and the Father is right, now they have a story. Glad your DH was ok, but it does feel awful when all your hard work doesn't get to be enjoyed in all it's glory. Sorry this happened.

indydebi Posted 21 Nov 2010 , 6:21am
post #6 of 11

That was great they were so understanding! Happened to me once ... had to slam on my brakes and had my first slider. Ended up having to remove the bottom tier and serve a 3-tier instead of a 4-tier. Everyone was great about it when I explained what happened. I knocked off $200 (the value of the bottom tier) but they even still insisted on giving my staff a $200 tip (I did the catering, too).

Sometimes we need to encounter these kind of folks to reaffirm some of the reasons why we do this! thumbs_up.gif

cakegirl1973 Posted 21 Nov 2010 , 6:21am
post #7 of 11

So sorry that happened to you. Glad that everyone is ok. Good idea to send a coupon to the couple for a free anniversary cake.

Lcubed82 Posted 21 Nov 2010 , 6:44am
post #8 of 11

Glad DH is ok! And what a wonderful family. I think there are still more good people in the world than 'zillas.

JenniferMI Posted 21 Nov 2010 , 11:12pm
post #9 of 11

Every cake bakers fear.......

I think since you offered something back, that is the most you can do. MOST people are understanding of an accident... That is why they are called accidents.

Jennifer icon_smile.gif

JenniferMI Posted 21 Nov 2010 , 11:12pm
post #10 of 11

Every cake bakers fear.......

I think since you offered something back, that is the most you can do. MOST people are understanding of an accident... That is why they are called accidents.

Jennifer icon_smile.gif

JackiesCreations Posted 21 Nov 2010 , 11:34pm
post #11 of 11

Accidents happen and most people are understanding of that. The coupon for a complimentary anniversary cake is a wonderful idea! Similar thing happened to me with a cake, although it wasn't a wedding cake and was for my sister from me. The whole cake tipped over to the side as it was sitting on a cake stand which I placed in a box, but forgot to put a non slip grip mat underneath. The bow on top and all the spirals broke! icon_cry.gif

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