Omgi Just Found The Thumb Of A Rubber Glove In My Fondarific

Decorating By craise79 Updated 15 Nov 2010 , 9:45pm by Kellbella

craise79 Posted 12 Nov 2010 , 5:11pm
post #1 of 35

OMG.....I'm at a loss for words. I was just working on my cake order for this weekend and was pulling some fondarific out of the 5lb bucket and came across the thumb portion of a rubber glove sticking out of the middle of it. I'm totally disgusted. Has this happened before? What do I do? I have pictures but I can't figure out how to post them...

34 replies
Ambar2 Posted 12 Nov 2010 , 5:21pm
post #2 of 35

I would seriously take it back, and raise hell... make them give you a discount...Oh man!

craise79 Posted 12 Nov 2010 , 5:23pm
post #3 of 35

I bought it online...I just sent them an e-mail.

Kiddiekakes Posted 12 Nov 2010 , 5:25pm
post #4 of 35

I would return it for a refund or replacement..That is gross!!

divinecc Posted 12 Nov 2010 , 5:31pm
post #5 of 35

GROSS! I would at least let them know about it, maybe there is another part of the glove in a different bucket....

craise79 Posted 12 Nov 2010 , 5:33pm
post #6 of 35

I know, right! The other part of the glove has to be some where...

cakenovice2010 Posted 12 Nov 2010 , 5:39pm
post #7 of 35

OMG that is nasty, hopefully the seller will be kind enough to send you out a new tub and the company that makes it should be notified. Send an email with the photos to them as well. Often the retailer gets the brunt when really the company that made it is responsible.

A girlfriend of mine once found something latex of a personal manner in a tub of sealed Oxy Clean. icon_eek.gif

Ednarooni Posted 12 Nov 2010 , 5:50pm
post #8 of 35

Oh geez..and I was just thinking of getting some for cookies..as they are fruit flavored...crikeys!!!

mmdiez10 Posted 12 Nov 2010 , 6:08pm
post #9 of 35

I would notify the manufacturer immediately. Don't bother returning the item to the retailer. The manufacturer is entirely responsible. They should be the ones to compensate you. Send pictures.

cakesmart Posted 12 Nov 2010 , 6:32pm
post #10 of 35

Most reputable retailers stand behind the products they sell. The manufacturer would be doing a dis-service if they did not offer you a cheerful refund and a free replacement to compensate for the disgusting 'additive'.

Corrie76 Posted 12 Nov 2010 , 6:48pm
post #11 of 35

Look on the bright side, at least it was just the thumb part of a glove and not an actual thumb... icon_twisted.gif

Ambar2 Posted 12 Nov 2010 , 7:02pm
post #12 of 35
Quote:
Originally Posted by MadameRaz

Look on the bright side, at least it was just the thumb part of a glove and not an actual thumb... icon_twisted.gif


thats gross!

cakes22 Posted 12 Nov 2010 , 7:20pm
post #13 of 35
Quote:
Originally Posted by Ambar2

Quote:
Originally Posted by MadameRaz

Look on the bright side, at least it was just the thumb part of a glove and not an actual thumb... icon_twisted.gif

thats gross!




LOL!!

I was thinking the same thing.

lyndim Posted 12 Nov 2010 , 7:23pm
post #14 of 35

Me too! Hee hee icon_lol.gif

costumeczar Posted 12 Nov 2010 , 11:11pm
post #15 of 35

My magical severed thumb is pointing to free fondarific in your future!

neelycharmed Posted 12 Nov 2010 , 11:17pm
post #16 of 35

yuck!!! icon_surprised.gif
I hope they give you lots of free product icon_smile.gif for the trouble (and yuck factor)
Jodi icon_smile.gif

cabecakes Posted 12 Nov 2010 , 11:22pm
post #17 of 35

Would someone please tell me how someone could lose the thumb off their rubber glove and not know it. Yuck. Heads would roll. Not really...but I would get a full refund...and a different brand of fondant. Glad I make my own marshmallow fondant.

PieceofCakeAZ Posted 13 Nov 2010 , 12:28am
post #18 of 35

With the price of that stuff, it's about time they started offering a "prize inside". icon_wink.gif

yummy_in_my_tummy Posted 13 Nov 2010 , 12:42am
post #19 of 35

OMG that is so nasty!! Although I would welcome a latex thumb in my fondant if I got free fondant for life... that's what I'm talkin' about!!

kimmisue2009 Posted 13 Nov 2010 , 1:01am
post #20 of 35

Well, at least you know they are wearing gloves while they're preparing it........

foxymomma521 Posted 13 Nov 2010 , 1:22am
post #21 of 35
Quote:
Originally Posted by PieceofCakeAZ

With the price of that stuff, it's about time they started offering a "prize inside". icon_wink.gif




icon_lol.gif
But seriously, why would you even want free fondant from them if you had to be concerned there was glove bits in it? Yuck!

irisinbloom Posted 13 Nov 2010 , 1:54am
post #22 of 35

PieceofCakeAZ, that's just to funny, not to make light of the situation but who says Cracker Jacks is the only thing with a prize inside. Surely there is a lot number somewhere on that container that can get close to whoever packaged iticon_smile.gif

newmansmom2004 Posted 13 Nov 2010 , 1:58am
post #23 of 35

I contacted them after the pink fondant I purchased ended up being white in the bucket with blobs of yellow in it and they sent a total replacement container plus an extra little "bonus" container. I'm sure they'll do right by you. As disgusting as it is, I think all food manufacturers have a foul up like that now and then.

And as someone else said...thankfully it wasn't a real thumb! Can you imagine??? ACK!!

BlakesCakes Posted 13 Nov 2010 , 2:59am
post #24 of 35

It was brought up a while ago that Fondarific--and I presume Duff's Fondant from Michaels because it's Fondarific, too--is hand packed.

Now we know that they wear gloves when they hand pack it.

Somebody obviously lost the tip of the thumb on a glove and may not have realized it for several buckets.............honest mistake. Stuff happens. Wasn't malicious--just accidental. Hard thing to catch if it's an assembly line operation. I'm sure that they'll make it right.

Doesn't bother me, really. I had this happen the first time I ever used fondant--it was in a class--and it was then that I vowed to never again wear gloves when kneading fondant icon_lol.gif

Rae

tavyheather Posted 13 Nov 2010 , 5:56am
post #25 of 35
Quote:
Originally Posted by costumeczar

My magical severed thumb is pointing to free fondarific in your future!




hahahhahahahaa

Ruth0209 Posted 13 Nov 2010 , 6:29am
post #26 of 35
Quote:
Originally Posted by kimmisue2009

Well, at least you know they are wearing gloves while they're preparing it........




That was my thought. These things happen. It's not the end of the world. And it's probably not even unsanitary as it most likely went through the sterilization process right along with the fondant. Don't get me wrong. I still wouldn't use it. I'm sure the Fondarific people will give you a refund and get you a new bucket. It certainly wouldn't stop me from using Fondarific in the future.

mareg Posted 13 Nov 2010 , 6:50am
post #27 of 35

Oh yuck!!!

warchild Posted 13 Nov 2010 , 5:57pm
post #28 of 35

I bet it was a finger cot. If an employee has a cut on their finger, most company health rules, (the ones that follow them) state a bandaged finger has to be covered with a finger cot before the employee can work with food products or around foods or in the health care profession.

Nonetheless, what you found shows the finger cot obviously fell off the employee's finger. It would be easy to not notice it had fallen off if you're in the middle of filling & mixing etc. Unfortunately, you got the bucket if fell into. You really need to contact the manufacturer on this. They need to know about the cot even more than the shop you bought it from online.

I've added a link to a photo of a hand wearing finger cots for you to compare. Don't know how to add the photo itself to the body of this post.

http://4.bp.blogspot.com/_Rqj23bH7byc/S8AG4KKNlnI/AAAAAAAAABg/SoJSAJwmMkE/s320/Finger+Cot.jpg

psmith Posted 13 Nov 2010 , 6:08pm
post #29 of 35
Quote:
Originally Posted by PieceofCakeAZ

With the price of that stuff, it's about time they started offering a "prize inside". icon_wink.gif




LOL! I agree!

sari66 Posted 13 Nov 2010 , 6:43pm
post #30 of 35

Good grief! Well, like all others have said contact the makers by phone and mail them a copy of pictures and you'll be swimming in fonarific for life!

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