How can I politely include my FAQ in my first time replies, so I dont get 6 additional emails with 1 question each that can easily be answered if people took the time to read the list.
I'm having a problem with wording and having it sound too rude.
Please, take a look at our FAQ, where many other questions are already answered?
Please, take a look at our FAQ, where you may find further answer to some frequently asked questions?
Any help would come in handy.
this is what i always put in my emails
"I have attached your quote, our price list and our flavors list. Please take a moment to read through them. If you have any questions please contact me by email or phone (555-555-5555)"
You can easily add in the FAQ in the first sentence.
Thank you. I like this, because I also get asked what my flavors are even though my webpage clearly states them.
Thanks for the feedback.