Customer Trying To Insult Me?

Business By BosCakes Updated 2 Aug 2010 , 1:06am by BosCakes

BosCakes Posted 1 Aug 2010 , 2:42pm
post #1 of 19

I recently sent a follow-up email to a customer about a recent cake. Her response was very positive, even saying "We'll go to BackAches for all our events!"


Umm, what?

My business name is BosCakes, not BackAches...

Was this a Freudian slip or what???

still makes me laugh!

18 replies
leah_s Posted 1 Aug 2010 , 3:29pm
post #2 of 19

Either the customer, can't spell/type tr the computer helpfully "corrected" her spelling.

cutthecake Posted 1 Aug 2010 , 3:42pm
post #3 of 19

Rolling fondant DOES give me a backache.

twinkie126 Posted 1 Aug 2010 , 4:00pm
post #4 of 19

I think they have an iphone, because if you don't cancel the suggested world by their dictionary they will go itself and it happened to me before if you are driving or you don't hav your glasses on you can make a lots of mistakes. I will say don't worry about it.

rainyone Posted 1 Aug 2010 , 4:44pm
post #5 of 19

yep I suspect it is autocorrect...

Sugar-Coated Posted 1 Aug 2010 , 9:32pm
post #6 of 19

Im definately going with the auto-correct spelling theory; I check my email on my cell most the time, and it ALWAYS changes words to outlandish things when I'm replying! haha! Don't worry about it!

kansaslaura Posted 1 Aug 2010 , 9:39pm
post #7 of 19

Ohh.. people aren't so subtle anymore! You'd know it if she was trying to insult! My vote goes with the spell check!

indydebi Posted 1 Aug 2010 , 9:42pm
post #8 of 19
Quote:
Originally Posted by Sugar-Coated

Im definately going with the auto-correct spelling theory; I check my email on my cell most the time, and it ALWAYS changes words to outlandish things when I'm replying! haha! Don't worry about it!


This is part of why it took my kids so long to get me to the texting world (and I don't even have room to list all the rules I have if someone texts me! icon_lol.gif ). I hate a machine that THINKS it's smarter than me and THINKS it knows what I'm trying to say.

BosCakes Posted 1 Aug 2010 , 9:43pm
post #9 of 19

lol thanks everyone....backaches or not, at least she'll be a return customer!

frankdiabetes Posted 1 Aug 2010 , 9:49pm
post #10 of 19
Quote:
Originally Posted by indydebi

I hate a machine that THINKS it's smarter than me and THINKS it knows what I'm trying to say.




My coworker texted her mom asking if she wanted to get "pedis" (pedicures) that evening and guess what the auto-correct ended up asking? She was pretty embarrassed...I've turned the auto-correct off on my phone to avoid similar humiliation.

indydebi Posted 1 Aug 2010 , 9:51pm
post #11 of 19
Quote:
Originally Posted by frankdiabetes

Quote:
Originally Posted by indydebi

I hate a machine that THINKS it's smarter than me and THINKS it knows what I'm trying to say.



My coworker texted her mom asking if she wanted to get "pedis" (pedicures) that evening and guess what the auto-correct ended up asking? She was pretty embarrassed...I've turned the auto-correct off on my phone to avoid similar humiliation.


I was about to ask you to PM me what it converted to when it hit me! OMG. icon_eek.gif And to her MOM!!! icon_lol.gif

kansaslaura Posted 1 Aug 2010 , 9:53pm
post #12 of 19

Ohhh how about auto-complete google has. I want to yell at it sometime .. WILL YOU LET ME FINISH ASKING MY QUESTION ALREADY???

PiccoloChellie Posted 1 Aug 2010 , 11:16pm
post #13 of 19
Quote:
Originally Posted by frankdiabetes

My coworker texted her mom asking if she wanted to get "pedis" (pedicures) that evening and guess what the auto-correct ended up asking?




Same situation was posted on Failbook the other day....your co-worker's name isn't Leslie, is it??

sweetooth0510 Posted 1 Aug 2010 , 11:38pm
post #14 of 19

Yep, definitely gotta love the auto correct/spell check functions. I had a work colleague (corporate environment) send an email to a client:

Dear Virginia .... dear old Mr spellcheck corrected Virginia to another word it thought more appropriate (think the girl version of the above corrected Pedis). She didn't realise until it had gone and was mortified!!

bchumley Posted 2 Aug 2010 , 12:02am
post #15 of 19

Great story, BosCakes! That's definitely an email to print and hang on the wall for those looong disaster-fixing nights...

bchumley Posted 2 Aug 2010 , 12:04am
post #16 of 19

Great story, BosCakes! That's definitely an email to print and hang on the wall for those looong disaster-fixing nights...

MissLisa Posted 2 Aug 2010 , 12:22am
post #17 of 19

.........and think of the grief we decorators get when we misspell something on an actual cake!

anasazi17 Posted 2 Aug 2010 , 1:00am
post #18 of 19

HA! I had a similar situation with my company's name. A Couple of Sweet Things. On the keyboard the I & O are neighbors; I received an email in the subject line: "A Couple of Sweet Thongs. Ummm ooopsie wromg businessicon_smile.gif. I laughed till I was sick!!

BosCakes Posted 2 Aug 2010 , 1:06am
post #19 of 19

anasazi, i guess "backaches" isn't so bad next to sweet thongs..lol

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