1St Cake Disaster From Following Boxes And Bows Dvd

Decorating By TPACakeGirl Updated 25 May 2010 , 3:02pm by TPACakeGirl

TPACakeGirl Posted 22 May 2010 , 3:46pm
post #1 of 21

I was asked to make a movie cake, so like many of you on here, I wanted to include popcorn in that. I thought the box on the Boxes and Bows DVD was cute, so I used that method to make the popcorn "bag." I stacked my square cakes and made the 4 panels. I let them harden and attached them to the cake. I then sealed the "seams" with melted chocolate. Everything was wonderful. I moved it to the truck with no issues.

As I was driving, I started to smell chocolate, a true sign that something has gone wrong. I was supposed to meet the buyer at a halfway point to exchange the cake. When I got to the point, one of the panels had fallen off. I was able to attach it, and I turned the cake over to the woman.

When she got home, she called me in a frantic mess. All four panels had fallen over and had also damaged the clapboard. Needless to say, I'm refunding her money. I am so mortified. What happened? What caused this? How do I stop this from happening again the future? I only ask because I have to make a gift box cake in a few months, and I'm afraid this will happen again.

20 replies
sew4children Posted 22 May 2010 , 3:55pm
post #2 of 21

I have made several of the boxes by Sharon's method and never had a problem. I notice that you live in Florida, were you keeping the cake cool enough that the chocolate didn't melt?

I have a suburban which has a rear air system so in the summer I explain to the customers that they may want to pay the extra for delivery to be confident that heat doesn't ruin their cake on the way home. I live in GA and know how the heat and humidity can wreak havoc with cakes!

sugarshack Posted 22 May 2010 , 9:45pm
post #3 of 21

what did you attach them to the sides of the cake with?

and how warm was it in your car?

let us know so we can try to help...

mamawrobin Posted 22 May 2010 , 10:38pm
post #4 of 21

I am also curious about what you used to attach the panels to the cake.

casme Posted 22 May 2010 , 11:43pm
post #5 of 21

It sounds like the chocolate got too hot and melted. Sorry, I know it sucks when something like this happens.

DianeLM Posted 23 May 2010 , 12:00am
post #6 of 21

It sounds like it got too warm in your vehicle - especially since you say you smelled chocolate. Temperature isn't the only enemy. If sunlight was hitting the cake, that would compromise the chocolate even if it's cool in the vehicle.

TPACakeGirl Posted 23 May 2010 , 10:44pm
post #7 of 21

I used melted chocolate to attach the panels and then I used the chocolate to "seal" the seams. I actually turned on my car and got the air running for 15 mins before I put the cake into the vehicle. My rear windows are tinted dark. I was actually freezing in the front seat.

The woman told me that she was able to push the panels back into place and move around the popcorn to "fix" it. I haven't seen the pictures of her fix yet.

I really enjoyed the square look of the bag. It looked sharp and polished. I just don't want the same thing to happen again. I was thinking that next time I may wrap saran wrap around the cake to add some pressure to the sides and to hold it in place?

sugarshack Posted 24 May 2010 , 12:13am
post #8 of 21

sounds like you did it right. The only thing I can think is that the car was too warm where the cake was......

maybe you can try royal icing next time for glue... I have only used choc and never had a problem, so not sure how royal will react....

so sorry that happened!

oh and PS.... how warm was HER car? You have no control over what she did when the cake left you.....

mbark Posted 24 May 2010 , 12:35am
post #9 of 21
Quote:
Originally Posted by sugarshack



oh and PS.... how warm was HER car? You have no control over what she did when the cake left you.....




very good point

TPACakeGirl Posted 24 May 2010 , 12:42am
post #10 of 21

First off, I would like to say that it's pretty awesome that I ask a question about a technique from a DVD, and the star of the DVD answers me. Talk about good customer service....

You're right about not being able to control her car or her. However, one of the panels fell off in my car. I reattached it and then all 4 fell in her car. The chocolate was still hard in my car. Not sure about hers. I could try royal icing next time. Florida is hotter than the surface of the sun.

sugarshack Posted 24 May 2010 , 12:57am
post #11 of 21

Glad to help any time I can icon_smile.gif

it had to be the heat, prob way warmer in her car than yours. I think royal will work.....

Occther Posted 24 May 2010 , 1:19am
post #12 of 21

What kind of fondant did you use to cover the base cake? Maybe it was too greasy or had too much powdered sugar or cornstarch on the surface.

mamawrobin Posted 24 May 2010 , 2:13am
post #13 of 21
Quote:
Originally Posted by TPACakeGirl

First off, I would like to say that it's pretty awesome that I ask a question about a technique from a DVD, and the star of the DVD answers me. Talk about good customer service....

I agree icon_smile.gif I think it's awesome that Sharon took the time to help you with this. Says alot about the woman. I'm impressed thumbs_up.gif



You're right about not being able to control her car or her. However, one of the panels fell off in my car. I reattached it and then all 4 fell in her car. The chocolate was still hard in my car. Not sure about hers. I could try royal icing next time. Florida is hotter than the surface of the sun.




I

TPACakeGirl Posted 24 May 2010 , 3:39pm
post #14 of 21

I didn't cover the base in fondant. I thought I could just adhere the panels to the buttercream? Is that what I did wrong?

sugarshack Posted 24 May 2010 , 5:34pm
post #15 of 21

no that is not wrong, that is how i did it in the video....

Occther Posted 25 May 2010 , 12:00am
post #16 of 21

I have Sharon's DVD - but have only watched portions of it (so far.) So does the melted chocolate stick to the buttercream? I would think that there is too much grease in buttercream and that the chocolate wouldn't hold well.

sugarshack Posted 25 May 2010 , 12:11am
post #17 of 21

it holds great; that is the only way I do it.... of course you have to watch for heat with choc... so royal is another option

Rosie2 Posted 25 May 2010 , 12:17am
post #18 of 21

I've only watched Sharon's dvd in my local library but I took good notes and did my first box cake for my daughter's engagement dinner and it worked perfect!!!

Sorry to hear of your disaster, but I think the chocolate melted with the heat...

cookieswithdots Posted 25 May 2010 , 12:21am
post #19 of 21

Sharon- I just wanted to chime in and say that it's awesome that you were trying to help and figure out what went on. Great customer service.

I also wanted to ask, if I may if I have a question about one of your DVD's, what is the best way to do so?

Thanks!
Melissa

LindaF144a Posted 25 May 2010 , 1:00pm
post #20 of 21
Quote:
Originally Posted by cookieswithdots

Sharon- I just wanted to chime in and say that it's awesome that you were trying to help and figure out what went on. Great customer service.

I also wanted to ask, if I may if I have a question about one of your DVD's, what is the best way to do so?

Thanks!
Melissa




Love your avatar!

I have got get these DVDs. This is indeed great customer service.

TPACakeGirl Posted 25 May 2010 , 3:02pm
post #21 of 21

Doesn't the grease in buttercream break down royal icing though too?

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