Sorry in advance for the lengthy post . Good Day to all! I received a wonderful present from my sister and brother -in- law. They saw how bad I wanted my very own Kitchen Aid mixer, so for Christmas, they purchased one. Well, first off that has to be one of the sweetest things anyone ever bought for me ( not to mention pricey). They were so excited when they gave it to me.

Fast forward to two days later and I opened the box to get my first taste of no labor buttercream mixing, only to find that on the lower left hand corner the empire red paint/enamel was peeling and the mixer doesn't sit completely flat on the counter (as if it were bent or defective).

I told them about it and they are going to take it back where it was purchased. I have been doing some research on it and it seems that a few people have had various problems with KSM95WH (Ultra Power Tilt Head 4.5 Qt Stand Mixer.
Should we return it for the same one or aim for a different model? Any opinions or reviews would be greatly appreciated

i have that one, and mine is fine... they probally just had a bad batch or something... I got mine last christmas HTH

um i used it 2-3 times a week, butter cream PERFECT lol.... fondant I havent tried yet. But lots of people do it with success

I don't have that exact model, but my husband bought our kitchen aid almost 6 years ago. i do everything in, buttercream, fondant, made marshmallows this past week, they weren't thick, but whipped for 15min. I don't think I could live without mine. Was so happy to make cinnimon rolls with the knead hook and not have to knead that sucker for 10 min.