Sorry I just have to vent. My computer crashed and the geek squad at Best Buy just told me that there is no way they can get my pictures. All my pictures were there and I was getting ready to start on my website thru vista print. This is a big disaster, I cant believe this is happening
Sorry you lost your pics. Not that it helps you now, but I always make a "hard" copy of all my pics that go into an album. I also have a CD of them too - for back up.
This happened to me once before too!!!! However, CC saved my butt..........I had almost EVERY cake uploaded here on CC at the time so i was able to resave them all!!!
Oh no! I would be so !
Maybe some of your customers would have pictures? Could you maybe check with some of them for pictures of your favorite ones?
I would not believe them.
I got the blue screen of death after things went hay wire. I couldn't even boot up in safe mode. My issue was because the anti virus/ anti spy ware service I had expired and the program had a built in trojan that shut everything down until you re-install their program. So that porgram had to be wiped and my sytem retored but all my info was still in there. It took out windows and all the functioning programs but my restore disk had all of that.
Unless you had something that wiped your hard drive tell them you want someone else to look at it.
Best Buy may not be able to retrieve them but I think there are other ways. You should try to contact a computer specialist, or store. My son is a computer guy (but still in college so I don't think he'd be able to help you), and he knows a LOT more than the guys at Geek Squad. Geek Squad is famous for telling people they need to re-format because it's what they can do in the store, but there's another group of techies that they can send your computer to when they can't take care of it in the store. I would still try to find one on your own because you can't speak to these other guys. I'm really sorry for what's happened and hope you're able to figure out a way to retrieve your images. Don't give up just yet!
OMG!! How devastating sorry to hear that, I as well, as Loucinda savev my picyures on a disk. I hope that you can recover them somehow. Good Luck!!!
Was it your hard disk drive that crashed? My DH is a geek and you would be amazed at what he can do!!! He says if it's your hard disk that died then not much can be done, but if it's something else in your computer that died and your hard disk is ok then it can be potentially recovered if the disk is plugged into another machine and read. However, if the data on the hard drive was encrypted or password protected which is pretty common with XP and Vista you still may not be able to access it from another machine. Hubby says you should alsays back this stuff up to a memory card, external hard drive or dvd. Hope you can get it back. If you need any questions answered let me know.
Same thing happened to me and a computer-geek friend of mine was able to copy my harddrive and save all of my pictures, music, files, etc., before I sent it off for repair. Go to a 'computer expert' before you let anyone work on your computer. There is almost always a way to get the files off the harddrive.
My husband owns a computer repair business and retrieves "unretrievable" data on a daily basis. Please, please, please have a specialist check your system. It WILL cost more but it will be worth it.
There's a program call Power Data Recovery that works fantastic. I've used the professional version (I think it cost $80) to recover files after formatting the hard drive and reinstalling Windows. Good luck get everything straight@
I know this isn't any help with what you might have lost, but there's also a service called Carbonite dot com that does a backup of your system regularly and if you have a hard disk crash you can retrieve everything from Carbonite. It's $54.95 for a year's service but that's worth it to me if it means being able to recover any lost data or files, especially if you have business photos and files on your computer.
BTW, we get the dreaded blue screen of death at least once a month and we can always restart, but I think our problem stems from our wireless router so it's not really a hard drive issue. The one time we got the blue screen with our last computer was when Microsoft tried to download Service Pack 1 and it blew our computer out of the water and we lost everything, including our e-mail address book - THAT was a pain in the you know what. According to Dell, SP 1 did that with nearly every customer running Windows XP who tried to install it. Grrrrrrrrrrrrrrr....
In the days before Best Buy bought the Geek Squad they were great. They are no longet the "experts" that they once were. I'm with everyone else... take it to someone who specializes in data retrieval. It surprising how much they can save. I thought I had lost all the baby pictures of my two youngest, but I was fortunate and they were all saved by a guy who make a living running a computer ER.
I now own a fire proof, waterproof external hard drive that comes with several guarantees.
Yeah, don't think that if the Geek Squad can't fix it that it's unfixable. Go to a computer specialist. It does cost more, but you want the best right? (isn't that our mantra?)
I'm so sorry to hear this!
I can't help with the current problem, but for the future I have a few suggestions.
My DH puts all of our photos on memory sticks (cheap & very easy) and I set up a blog for my cakes, so I can access it from any computer and re-copy the photos when necessary.
My blog is on blogspot.com and I have it set up so that no one can comment and only people I give the web address to can find it.
Hope things work out for you!
Definetly go some where else! Geek Squad has fixed my friend's computer 3 times!!! And then when I called and explained what was going on with the computer, they said it was beyond repair the first time. I asked them why did they keep fixing it then I took her computer to someone we know and he got it running fine.
I feel so bad for you that is just terrible. I hope you can get your pics back.
Thanks everyone . This will show me to save my pics (like my hubby had told me a million times) on a disk from now on.