Stupid Customer (Funny Story)

Decorating By imakecakes Updated 15 Nov 2009 , 3:26pm by kausha

imakecakes Posted 8 Nov 2009 , 11:58am
post #1 of 37

Yesterday I made a sculpted cake for someone. As you know, sculpted cakes rarely fit in a normal box--so I put it in a slightly larger sized box and wrapped the top with saran wrap. If the cake board is smaller than the size of the box, I put a piece of non slip rubber under the board so it doesn't slide around while driving.

Okay, so the lady comes to pick up the cake and I mention the rubber piece is there so the cake won't slide around in the box. What does she do? She says "Great!" and tips the box to see! Of course the rubber won't hold when you tip the box at a 90 degree angle-- ya IDIOT!!!(I didn't actually say it, but I sure did want to)

Luckily, the cake was fine and she left totally red faced! Thought you might like a laugh....

36 replies
Caths_Cakes Posted 8 Nov 2009 , 12:30pm
post #2 of 37

Omg . . i would of had to change my pants after witnessing that lmao! Customers will do the weirdiest things. . Ive never had one yet, but it did give me a giggle, Thanks icon_biggrin.gif

jlynnw Posted 8 Nov 2009 , 1:02pm
post #3 of 37

watched Jeff Foxworthy last night, old school stuff. All I can say is she does fit into the "Here's your sign" catagory. Just what was she thinking? Too funny!

Mensch Posted 8 Nov 2009 , 4:47pm
post #4 of 37

I had a wedding cake pickup a couple of years ago (small, two-tiered cake, stacked). They had so much other crap in their car that there was nowhere for the box to go. I watched in HORROR as they turned the box over on its side and shoved in in a narrow space.

I didn't answer the phone for a week after that.

-Tubbs Posted 8 Nov 2009 , 11:22pm
post #5 of 37
Quote:
Originally Posted by Mensch

I had a wedding cake pickup a couple of years ago (small, two-tiered cake, stacked). They had so much other crap in their car that there was nowhere for the box to go. I watched in HORROR as they turned the box over on its side and shoved in in a narrow space.

I didn't answer the phone for a week after that.



icon_eek.gificon_eek.gificon_eek.gif There are no words.....

LaBellaFlor Posted 9 Nov 2009 , 4:38am
post #6 of 37
Quote:
Originally Posted by Mensch

I had a wedding cake pickup a couple of years ago (small, two-tiered cake, stacked). They had so much other crap in their car that there was nowhere for the box to go. I watched in HORROR as they turned the box over on its side and shoved in in a narrow space.

I didn't answer the phone for a week after that.




LOLOLOLOL! How did you not fall out laughing when you saw them do that?!

Ruth0209 Posted 9 Nov 2009 , 4:49am
post #7 of 37

When I delivered a three tier cake in a big box the other day, I had to walk through a throng of guests with the MOB leading me to where the cake needed to go. All along the way, she was saying to people "Excuse us - cake coming through" so people would step aside a bit. People knew what I had in the box. Then what does one idiot guest do but reach up and bang on the box hard like he was knocking on a door. I don't know what he was thinking! I was so pi$$ed, I looked him straight in the eye and said "PLEASE, you do NOT bang on a box with a wedding cake in it!!!" Surprised him, the nut case.

heddahope Posted 9 Nov 2009 , 5:13am
post #8 of 37

In hopes of not sounding too stupid, what boxes do you use for your tiered cakes? Where do you get them from?

Ruth0209 Posted 9 Nov 2009 , 5:50am
post #9 of 37
Quote:
Originally Posted by heddahope

In hopes of not sounding too stupid, what boxes do you use for your tiered cakes? Where do you get them from?




I almost hate to answer this because some people on here have almost religious fervor over using only white boxes that look like cake should go in them, and think anyone who uses anything else is dredging them out of dumpsters and dusting them off.

But here goes. I went to a store that sells all kinds of packaging containers and bought a new brown cardboard box that is tall and about 16" x 16" on the bottom. When I put the flaps up it's taller than the cakes. Sometimes the cakes are short enough to put the flaps down and close the top of the box.

I cut down the front sides so I can slide the cake straight into it. I use packing tape to tape it back up and off to the venue I go. When I get there I let the front of the box down and slide the cake out. Works like a charm. It's just too hard to lift a big heavy cake out of the top of a box. That's an accident waiting to happen, for me at least.

Mensch Posted 9 Nov 2009 , 7:00am
post #10 of 37

I have a box company make them specially to my specifications, from food-safe corrugated.

Many people don't know that most cardboard and corrugated is NOT food-safe.

sadsmile Posted 9 Nov 2009 , 6:52pm
post #11 of 37

I contacted Wilton about their cake circles and they declared them food safe without needed to cover them with the decorative foil and they are corrugated cardboard.
I like to keep things food safe. So let me ask... if the cake is on a board and does not come in contact with the cardboard box is there still risk?

LeanneW Posted 9 Nov 2009 , 8:03pm
post #12 of 37
Quote:
Originally Posted by Ruth0209



I went to a store that sells all kinds of packaging containers and bought a new brown cardboard box that is tall and about 16" x 16" on the bottom. When I put the flaps up it's taller than the cakes. Sometimes the cakes are short enough to put the flaps down and close the top of the box.

I cut down the front sides so I can slide the cake straight into it. I use packing tape to tape it back up and off to the venue I go. When I get there I let the front of the box down and slide the cake out. Works like a charm. It's just too hard to lift a big heavy cake out of the top of a box. That's an accident waiting to happen, for me at least.




I do the same thing only I use duct tape to tape the front "flap" back up because I can just undo it and don't have to use a box cutter or anything.

this is also a green way to transport cakes because the cake never touches the box, it stays nice and clean, I re-use the boxes.

I have a couple different sizes from 12" to 18" boxes.

khoudek Posted 10 Nov 2009 , 10:10pm
post #13 of 37

Cake box sites: uline.com, papermart.com, and brpboxshop.com. BRP has free shipping if you go with UPS ground.

kakeladi Posted 10 Nov 2009 , 10:34pm
post #14 of 37

Watch shows like Ultimate Wedding Cakes or Ace of Cakes & You will see many of them NOT using any box or brown cardboard ones.
As someone else posted - the cake should never touch the box sides so they are safe to use and re-use.
Often when I deliver a (full - usually) sheet cake I'll keep the box unless the customer asked for it.

sadsmile Posted 10 Nov 2009 , 10:52pm
post #15 of 37

Yes I saw that too. On one of the wedding cake shows the Cake Atelier girls used a card board box with a regular old black garbage back over the top because it was raining. Hefty hefty hefty... icon_lol.gif They went through the hall way/stair way of their building with it on and then miraculously arrived walking out the door and it was gone. I guess somebody realized they were on national TV. icon_redface.gif

crbarb35 Posted 11 Nov 2009 , 12:09am
post #16 of 37

Mensch, what company do you use for your custom boxes?

juleebug Posted 11 Nov 2009 , 12:26am
post #17 of 37

Just an FYI.. I was at the grocery store last week while they were unpacking their naked cupcakes. They were in plain brown corrugated cardboard boxes covered with saran wrap.

cakesdivine Posted 11 Nov 2009 , 1:04am
post #18 of 37
Quote:
Originally Posted by Ruth0209

Quote:
Originally Posted by heddahope

In hopes of not sounding too stupid, what boxes do you use for your tiered cakes? Where do you get them from?



I almost hate to answer this because some people on here have almost religious fervor over using only white boxes that look like cake should go in them, and think anyone who uses anything else is dredging them out of dumpsters and dusting them off.

But here goes. I went to a store that sells all kinds of packaging containers and bought a new brown cardboard box that is tall and about 16" x 16" on the bottom. When I put the flaps up it's taller than the cakes. Sometimes the cakes are short enough to put the flaps down and close the top of the box.

I cut down the front sides so I can slide the cake straight into it. I use packing tape to tape it back up and off to the venue I go. When I get there I let the front of the box down and slide the cake out. Works like a charm. It's just too hard to lift a big heavy cake out of the top of a box. That's an accident waiting to happen, for me at least.




Ditto that is what I use too and cut it down the same way as well.

Mensch Posted 11 Nov 2009 , 5:39am
post #19 of 37

Ace of Cakes actually does use boxes for delivery. It doesn't look so sexy on TV, however, to deliver a boxed cake that no one can see, so they take the cake out of the box at arrival for filming purposes.

I am always amazed at how many people use the "Well, those TV cake shows don't use boxes....." excuse to justify or rationalize their own unhygienic cake delivery practices.

juleebug Posted 12 Nov 2009 , 4:41pm
post #20 of 37
Quote:
Originally Posted by Mensch

Ace of Cakes actually does use boxes for delivery. It doesn't look so sexy on TV, however, to deliver a boxed cake that no one can see, so they take the cake out of the box at arrival for filming purposes.




How does that explain when they film AOC loading an unboxed cake into the van in front of the bakery? And where are the boxes when they show the dramatic shot of the cake while AOC is driving down the road and hits a bump?

And even if they did use boxes, how is it anymore hygenic to take a cake out of the box BEFORE carrying it through a parking lot, into elevators, past crowds, through stadiums, etc.? icon_confused.gif

Mensch Posted 12 Nov 2009 , 4:45pm
post #21 of 37

Um...... it's a TV-show.

Why do so many people believe that everything they see on TV is real?
















FYI: I did write AOC about this ages ago and they said they do use boxes when the camera isn't rolling.

__Jamie__ Posted 12 Nov 2009 , 4:46pm
post #22 of 37
Quote:
Originally Posted by Ruth0209

Quote:
Originally Posted by heddahope

In hopes of not sounding too stupid, what boxes do you use for your tiered cakes? Where do you get them from?



I almost hate to answer this because some people on here have almost religious fervor over using only white boxes that look like cake should go in them, and think anyone who uses anything else is dredging them out of dumpsters and dusting them off.

But here goes. I went to a store that sells all kinds of packaging containers and bought a new brown cardboard box that is tall and about 16" x 16" on the bottom. When I put the flaps up it's taller than the cakes. Sometimes the cakes are short enough to put the flaps down and close the top of the box.

I cut down the front sides so I can slide the cake straight into it. I use packing tape to tape it back up and off to the venue I go. When I get there I let the front of the box down and slide the cake out. Works like a charm. It's just too hard to lift a big heavy cake out of the top of a box. That's an accident waiting to happen, for me at least.




Oh good gravy. What, like there is a halo of cardboard funk ready to envelop the cake as soon is it enters the box? Magnetically drawn to it? Yup, I will use these too. I probably need to repent for this egregious sin. icon_rolleyes.gif

juleebug Posted 12 Nov 2009 , 5:22pm
post #23 of 37
Quote:
Originally Posted by Mensch

Um...... it's a TV-show.

Why do so many people believe that everything they see on TV is real?


FYI: I did write AOC about this ages ago and they said they do use boxes when the camera isn't rolling.




Silly me... of course, they load and unload the cake twice - once for the cameras and once for "real". Now it all makes sense.

The reason I believe its "real" when I see an unboxed cake being loaded into a van on a TV show is because they are loading an unboxed cake into a van. Whether they put it in a box later is beside the point and still doesn't answer the question of why it would be any more hygenic to unbox the cake before removing it from the van than just transporting it open.

imakecakes Posted 12 Nov 2009 , 5:35pm
post #24 of 37

I use the Domino sugar boxes from Sam's for 99% of my sculpted and tiered cakes. The Brown sugar boxes for smaller cakes, the Powdered sugar boxes for taller ones. (Thanks to the rubber grippy strip I put under the cakeboard, the cake never touches the sides unless a customer tips it at a 90 degree angle, lol) I cut one side, fold out the flap and slip the cake in--as described earlier by someone else. I then tape the side back up and put saran over the top and tape it down.

Here's another box tip for sam's shoppers--For 1 layer sheet cakes on 13X19 cake boards, the lids from these same Domino sugar cases fits perfectly as a traveling box. Again, I unfold one side, slide the cake in and use saran over the top.

I've never had a complaint--not even a question about it.

Mensch Posted 12 Nov 2009 , 5:51pm
post #25 of 37

Um.... it is a TV-show. Do you really think they deliver all their cakes that way? Of course not. They, of course, make an exception when the cameras are rolling.

juleebug Posted 12 Nov 2009 , 5:56pm
post #26 of 37
Quote:
Originally Posted by imakecakes

I use the Domino sugar boxes from Sam's for 99% of my sculpted and tiered cakes.




Makes sense... If it's clean enough to ship ingredients in, it should be clean enough to transport a cake in.

Personally, I prefer to use white cake boxes because, as a home baker, I think it looks more professional. But recently I had a wedding cake with an 18 inch bottom tier. I HAD no choice but to use a corrugated box as my local cake shop doesn't carry anything big enough. I used the box the cake plate was shipped in and covered it with saran wrap. I have had to transport cakes unboxed due to size/shape issues but I prefer boxes whenever possible.

And, has anyone else observed that white cake boxes are shipped unfolded in *gasp* brown corrugated cardboard shipping boxes? And the white cake boxes sold at my local Wal-Mart are displayed unfolded on a wire rack 3 inches from the floor on the bottom shelf, with the inside of the box facing the floor. I personally find that MUCH more unhygenic than a cake transported unboxed.

juleebug Posted 12 Nov 2009 , 6:05pm
post #27 of 37
Quote:
Originally Posted by Mensch

Um.... it is a TV-show. Do you really think they deliver all their cakes that way? Of course not. They, of course, make an exception when the cameras are rolling.




That, my dear Mensch, was exactly my point... they don't use boxes for all thier cakes.

Since, I'm sure, only the most expensive cakes are shown on TV, that means that it's the people who are paying through the nose whose cakes are being delivered in the most unhygenic manner. It may not look "sexy" on TV but if I were paying over $1000 for a cake, I'd expect a box EVERY TIME.

CakeMommyTX Posted 12 Nov 2009 , 6:21pm
post #28 of 37
Quote:
Originally Posted by Mensch

Um...... it's a TV-show.

Why do so many people believe that everything they see on TV is real?





I know TV is fake but I'm pretty sure everything I read on the internet is true...lol

juleebug Posted 12 Nov 2009 , 6:27pm
post #29 of 37
Quote:
Originally Posted by CakeMommyTX

I know TV is fake but I'm pretty sure everything I read on the internet is true...lol




icon_lol.gif

imakecakes Posted 13 Nov 2009 , 10:52am
post #30 of 37

This is funnier than my original story! I hope you all are laughing during this debate--life is too short to fuss over boxes!


....and I've never thought about the boxes displayed by the floor at Walmart. Good point!!

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