The Things People Will Sue You Over!
Business By indydebi Updated 11 Oct 2009 , 10:24pm by playingwithsugar
I also am on a catering forum and I just had to share this story, so show you the extremes people will go to, to try to get something for nothing!
A caterer reported that a lady saw 3 grapes on the floor and it appalled her and her guests, therefore she must have a discount. Caterer reports this one actually went to court! She lost but he had to deal with the whole hassle.
I'm quoting Seinfeld more and more lately: People....they're the WORST!
That is so ridiculous, it is one reason I am scared to start my own business. Has anyone out there in "cake land" been sued for something dumb?
I am in the process of starting my business and I do have liability insurance. However, my point being I work for a major furniture company and have for many years and am sick of this feeling of entitlement that people think they have for everything. We have a list of people that when they purchase anything and we see their name on the delivery list we say to get the gift certificates ready because they are going to complain and they do. It is easier to stop it at a local level than to allow it to go to corporate as the complaint has now become a mountain instead of the molehill and corporate will say make them happy. When you ask them after trying to help them what will make them happy they state a gift certificate and of course when they use it the cycle starts all over again. They know how to work the system. I'm sorry but, the consumer is not "always right" and does not have the right to sue because they were offended like indydebi said. For gosh sakes, bend over and pick the grapes up, the exercise will do you some good.
evelyn
That's one of my fave sites, Tubbs.
I hate people.
Twenty-six years of working restaurant and retail (with the last 11 of them as a small business owner) have taken a toll.
I've never read that site before but that is hilarious! Some people just totally amaze me.
I spent 5 years as a waitress in high school and college and didn't think I could deal with people. Well, let me tell you, I've worked the last 9 years as a government contractor and if you think individuals make some crazy decisions, add a little politics into the mix! I've opened my shop but still part-time right now. I can't wait for it to pick up enough that I can quit the dayjob!
I am in the process of starting my business and I do have liability insurance. However, my point being I work for a major furniture company and have for many years and am sick of this feeling of entitlement that people think they have for everything. We have a list of people that when they purchase anything and we see their name on the delivery list we say to get the gift certificates ready because they are going to complain and they do. It is easier to stop it at a local level than to allow it to go to corporate as the complaint has now become a mountain instead of the molehill and corporate will say make them happy. When you ask them after trying to help them what will make them happy they state a gift certificate and of course when they use it the cycle starts all over again. They know how to work the system. I'm sorry but, the consumer is not "always right" and does not have the right to sue because they were offended like indydebi said. For gosh sakes, bend over and pick the grapes up, the exercise will do you some good.
evelyn
Do these people buy enough product over the course of a year for you to consider continuing to give them gift certificates? I would tell them I can no longer take their orders.
Theresa
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