Can I borrow your backbone?

Business By cakedesigner59 Updated 8 Oct 2009 , 1:10pm by LaBellaFlor

CutiePieCakes-Ontario Posted 3 Oct 2009 , 10:21pm
post #31 of 60

Just jumping in with my 2 pennies ...

Like everyone else has said, you've set your price, you need to stick to that with this woman. You've already set a date and time for a tasting, but I would definitely contact the woman (by phone or email) and reiterate your pricing, and suggest that if she has already set a budget of $XXX for her cake, then she needs to speak with you to rework her requirements to suit her pricing. (Basically you're saying, "This is what I can do at that price. Take it or leave it - or work within MY budget.") But don't wait to contact her until the day of ... do it tonight or at least no later than Monday morning.

If she still hums and haws (or outright says it's "too pricey") then politely say that you're sorry, but you just cannot adjust your pricing for what she wants, or you'd be losing money.

And, like others have said, you need to contact the person who referred this woman to you. It's no shame on you if she's a PITA, and the caterer would probably want to know about it (I would if it were me), so she doesn't continue to refer this woman all around town. It would giver HER a bad rep, too.

Good luck, whatever you decide to do.

costumeczar Posted 3 Oct 2009 , 10:25pm
post #32 of 60
Quote:
Originally Posted by cakedesigner59

Gosh, do I ever wish I had you sweet and savvy gals sitting on my shoulders when I do the consult on monday!




Just tell us when the consult is, and have your computer up and running. If you get into a snag tell her that you have to check with your business consultants, and we'll tell you what to say icon_lol.gif

-K8memphis Posted 3 Oct 2009 , 10:34pm
post #33 of 60

We could hook you up with a "wire" icon_lol.gif

cakedesigner59 Posted 4 Oct 2009 , 2:04pm
post #34 of 60

Yeah, if it's the right kind, you can tazer me when I waffle on pricing!

LaBellaFlor Posted 4 Oct 2009 , 7:08pm
post #35 of 60
Quote:
Originally Posted by cakedesigner59

Yeah, if it's the right kind, you can tazer me when I waffle on pricing!




LOL!!!!!!!! icon_lol.gif
I love you guys. All of you are just so crazy!

aquamom Posted 4 Oct 2009 , 7:36pm
post #36 of 60

I keep telling my friends that they need to be reading this website even if they aren't into cake decorating. The business advice on here is fantastic.

Cake Designer59 sounds like you will do fine. Just practice what you want to say and visualize how you want it to go. You can do this!!!!

CakeandDazzle Posted 4 Oct 2009 , 7:53pm
post #37 of 60

I found that in the beginning I did much better giving price through email, then they could take it or leave it. Alot less stress and chance to cave. LOL But now Im even over that! Now I think about how my time is money and Im not wasting my time for little money. it is just tooo much stress making a cake for 5 bucks and stressing myself out, and disrupting my sons life. I much rather have 1 costly cake that I make money on rather than 5 cakes that I under priced and am not maing money on...

itsacake Posted 4 Oct 2009 , 7:56pm
post #38 of 60

And if it turns out she wants a complicated design after she tastes your cake and loves it, remember that it will take extra time and you need to tell her it will cost more. Hopefully when you told her $2.50/serving it was clear that was your starting place.

cakedesigner59 Posted 4 Oct 2009 , 10:05pm
post #39 of 60

I'll check back in with y'all after I meet with her (4pm EST). I think I will take the advice to ask her what her cake budget is, and start from there. I already told her that her design (four different sides of the tiered cake with four diff designs) would be like decorating 4 cakes. I told my hubby that I could see myself working all day on it!

cakedesigner59 Posted 5 Oct 2009 , 8:34pm
post #40 of 60

**UPDATE**
That blankety-blank woman didn't show up! She called after being 20 mins late and said she found someone else (cheaper, probably Walmart) to do her cake for her. After I straighten the house, had baked a sample cake, etc. I am so ticked off. Hubby said "good, she sounds like she would have been a headache anyway". True, I probably dodged a bullet, but HOW RUDE.

LaBellaFlor Posted 5 Oct 2009 , 8:39pm
post #41 of 60

Are you fricken kidding me?!?!?!??! It's stories like these that make me want to start charging for tastings!

mommyle Posted 5 Oct 2009 , 8:48pm
post #42 of 60

"I'm sorry, I will be unable to meet with you. It would seem that we are completely booked now."

I like to hide. I have no backbone. So I tell people I'm booked. Sometimes it's true, sometimes not, but it avoids all conflict.

LaBellaFlor Posted 5 Oct 2009 , 8:51pm
post #43 of 60

Where's Mensch at so she can tell you to go beat her up!?

cakedesigner59 Posted 6 Oct 2009 , 12:44am
post #44 of 60

The worst part is now I'm eating the cake (delicious, by the way) and I don't need the extra lbs. LOLOLOL

Mom23Angels Posted 6 Oct 2009 , 1:09am
post #45 of 60

I think there is a reason that she is planning her own 40th birthday party. Hmmm, hard to believe she doesn't have anyone in her life who would do it for her. How sad.

I think I'll say a prayer for her tonight before I go to sleep. She may need some happiness in her life. icon_smile.gif

makeminepink Posted 6 Oct 2009 , 1:18am
post #46 of 60

For crying out loud! That is SO RUDE, but just consider yourself fortunate not to have to work with her further. Your price IS NOT ridiculous. I --and many others, I'm sure--- looked at your photos and you're worth it. Don't be afraid to charge what you charge. I sometimes feel like I charge too much until I do a cake -- and it takes me hours! It's always a good wake-up call for me.

cakedesigner59 Posted 6 Oct 2009 , 11:23am
post #47 of 60

Thanks so much! I am really taking to heart what everyone says about the majority of our pricing reflects LABOR, not just flour, sugar, eggs.

indydebi Posted 6 Oct 2009 , 3:39pm
post #48 of 60
Quote:
Originally Posted by cakedesigner59

Thanks so much! I am really taking to heart what everyone says about the majority of our pricing reflects LABOR, not just flour, sugar, eggs.




Hubby had a co-worker who asked how much the cake would be if she bought the ingredients. Hubby (god luv him!) said, "Oh heck, my wife will DONATE the ingredients! That's not what you're paying for! You're paying for her ability to turn those ingredients into the fabulous cake you're wanting for your party!"

(yeah ... sometimes they ARE trainable, huh!?) icon_biggrin.gif

DefyGravity Posted 6 Oct 2009 , 3:48pm
post #49 of 60

Haha, great story Debi! How long have you been married? I need to know how much longer it will be until my husband behaves like that! icon_biggrin.gif
To the OP, since you started this thread looking for a backbone, I'm hoping that this woman's behavior in standing you up gave you what you were looking for. Someone who is going to cut down what you are trying to do is not at all worth your time.

cakedesigner59 Posted 6 Oct 2009 , 3:57pm
post #50 of 60

Yes, I am taking it to heart. I already think half the time that it just isn't worth it, what we get paid for what we go thru. We must really love sugar art!
Debi, my hubby is my biggest cheerleader and has told me from day one that I don't charge enough and I under value my work. We're lucky gals!

makeminepink Posted 6 Oct 2009 , 4:13pm
post #51 of 60

IndyDeb-- that is great! I need to frame that. It isn't the ingredients at all-- I'm realizing that more all the time.

zdebssweetsj Posted 6 Oct 2009 , 7:13pm
post #52 of 60

Hey I just looked at your picture, call her back cancel the appointment and tell you're already booked for that date. Don't even consider doing this for her, your work is beautiful and you deserve to be paid without feeling guilty, you don't need her. Good Luck, Deb

cakedesigner59 Posted 6 Oct 2009 , 7:27pm
post #53 of 60

Deb, you're sweet! But too late....she already did a no-show (see previous post). icon_sad.gif

KHalstead Posted 6 Oct 2009 , 7:45pm
post #54 of 60
Quote:
Originally Posted by LaBellaFlor

Are you fricken kidding me?!?!?!??! It's stories like these that make me want to start charging for tastings!




It's stories like these that MADE me start charging for tastings. I let people pick out 4 flavors of cake and filling (4 total) and charge $20.00 for up to 4 servings of each( 4 cupcakes) and $5.00 for each additional person they'd like to have taste. Then if they choose to hire me to do their cake, the money they paid on the tasting gets applied to their final balance of their cake.

I saw a few people on here that said they did that, so i thought it was a good idea I've never had anyone NOT book after a tasting, but I've seen all kinds of people posting online about "posing as a bride" to get free cake! I'm not gonna be anyone's sucker, besides at least it covers my expense and time spent if they don't order. I also started this because I was getting people that wanted a cake tasting for a birthday cake that was gonna be a sheetcake!! yeah right, do I look like a moron???? So I just said, sure and it'll be $20.00...she was like "I could just order a 6" round cake for $10.00 and I said..........yep..........is that what you'd like to do?? Granted the 6" round cake doesn't come in 4 different flavors lol

__Jamie__ Posted 6 Oct 2009 , 7:50pm
post #55 of 60

It's stories like THIS that made me glad I don't do tastings on a whim at all anymore, only group events. Oh life has been sooooooo much easier.

MnSnow Posted 7 Oct 2009 , 3:58am
post #56 of 60

I know the fact but I had to add my 2 cents worth lol

If she can afford a caterer...she can afford your prices!!!

Remember that!

zdebssweetsj Posted 7 Oct 2009 , 4:52am
post #57 of 60

You are so lucky, now take all the advice and save it for the next PIA , that wants you to work for free.

thecookieladycc Posted 8 Oct 2009 , 11:37am
post #58 of 60

I'm sorry/ glad it didn't work out for you. I'm still working on my back bone. I have made the horrible mistake of undercharging a couple of times, so now when others have asked me about doing a cake they say "Well you only charged so and so that much." So it's really coming back to bite me in the butt!

cakedesigner59 Posted 8 Oct 2009 , 12:17pm
post #59 of 60

If I do a cake as a gift, I tell the recipient to "tell everyone you paid $$$ for this", so that doesn't happen to me! LOL

LaBellaFlor Posted 8 Oct 2009 , 1:10pm
post #60 of 60
Quote:
Originally Posted by thecookieladycc

I'm sorry/ glad it didn't work out for you. I'm still working on my back bone. I have made the horrible mistake of undercharging a couple of times, so now when others have asked me about doing a cake they say "Well you only charged so and so that much." So it's really coming back to bite me in the butt!




I am SO glad you said this! A few of us on here are always letting people know that if you start out charging low, cause you want the "expierence" or don't think you should charge full price, cause they "just started", they will have a heck of time raising prices. You are a good example of that. But I'm glad your charging right now, and you keep on doing just that! thumbs_up.gif

Quote by @%username% on %date%

%body%