I was wondering if anyone knows how i can get my ateco cake stand to get unstuck so it can turn again. I have tried sitting it in hot water that didn't help and putting it on the ground to try and pull the top off of it......please help me im desperate!
Have you tried calling ateco directly? I've never had any trouble with mine - sorry! Maybe they can help.
The same thing happened to mine a while back. Mine was so stuck I could not get it off myself. First my husband tried to pull it off but he had no luck either. In the end he used a mallet and gently banged the underside of the turntable part, then pulled, banged some more, then pulled. It took a while to loosen it but it eventually came apart.
Turns out when the two parts were finally separated that the parts had rusted, so that's why they were fused together. I had been washing the top part of the turntable in water and must have popped it back into the base before it was bone dry.
It is likely that by putting it in hot water you have the same problem. But try what I describe, it took a while but it did work. When you have the pieces apart clean the rust off using WD40 or similar - but not water. Then when the pieces are clean and dry apply liberal amounts of thick grease before putting back together. I have been really careful not to get the turntable wet since, and have not had that problem again. Good luck.
Try some penetrating oil from the auto parts store. Spray it liberally over the parts that are supposed to be moving and work it back and forth. This stuff usually will loosen anything that is seized up.
Once you are able to get it off, I always use Pam spray oil to keep it turning smooth. Just spray the part that goes into the base generously and it shouldn't give you any further issues. Do this every time after washing, drying, then reassembling.
I don't suggest using the WD-40 like the poster above suggested (penetrating oil from auto parts) as it isn't food safe. You can use it to get them apart but use Veg oil in a spray medium for constant preventative measures after you get them apart. make sure you wash it all off throroughly after you get them apart.
You would not be using the penetrating oil on a part that would be exposed to a cake - it would be on the underside.....and when I bought my turntable, the instructions said to use silicone spray and specifically NOT to use spray vegetable oil as that would build up and gunk the bearings up.
Water is not a friend to bearings....neither is vegetable oil (edited to add, this was the info for my turntable, it is not an ateko one)
NO pam spray! It will gunk it up and get sticky. You can however apply some crisco to it. The service guy that adjusted my new garage door told me to use that on the track of the door opener to keep it lubricated instead of oil or silicone spray.
I suggest you call Ateco.
Btw, don't try using any personal lubricant either. It gets really sticky.