Website Down?

Decorating By OhMyGanache Updated 24 Mar 2009 , 1:38pm by SugaredUp

OhMyGanache Posted 18 Mar 2009 , 2:16am
post #1 of 13

I've been trying to use my discount this evening but can't get on the site - I keep getting error messages. Has anyone else had problems with their site today? If I can't get on to place my order, I hope they'll honor the discount tomorrow.

These are the messages I get

On the main page:

Your IP Address:

Or when I go to a previously viewed page from my history:

403 Forbidden

Access is forbidden to the requested page: (port 80)

Please forward this error screen to's WebMaster.

12 replies
OhMyGanache Posted 18 Mar 2009 , 2:37am
post #2 of 13

Guess I should clarify that it's that I'm talking about. Oops.

fidos_mom Posted 18 Mar 2009 , 3:02am
post #3 of 13

I have been trying for awhile too with no luck. Getting the same error messages. So you are not a lone camper. icon_cry.gif

I wonder if they just got overloaded or something. But it is definitely on their side. icon_sad.gif

nanny4 Posted 18 Mar 2009 , 8:59am
post #4 of 13

It's 4 am in Tennessee and I just tried Global Art & got the very same messages, so I'm glad I saw your posts too! I thought this early in the am it would be easier to access, I was wrong on that one. Alan is very good to honor his word thought so hopefully we'll all get to do our share of ordering soon!!

junny629 Posted 18 Mar 2009 , 9:07am
post #5 of 13

nope, no luck here either. I tried to access the site all day yesterday ever since I saw the 15% off email but got the error message all day long.

rockysmommy Posted 18 Mar 2009 , 9:54am
post #6 of 13

Glad I read this...I had become concerned as to why I was getting the error message.

SugarLover2 Posted 18 Mar 2009 , 12:55pm
post #7 of 13

There is a thread here somewhere that the site's servers crashed. They had to move the site to another server and expected it to be done by today. It's still not done, but Alan did say we can still get the discount until 10pm tonight. We'll just have to wait to see if they get the site up.

Hope this helps.

faial Posted 19 Mar 2009 , 4:21pm
post #8 of 13

Help anyone.....
I can not get into Sugar Art site.......I tried to follow the directions to leave them an email but it keeps failing....

Has anyone been successful ?......javascript:emoticon('icon_cry.gif')
I love surfing thru their site...

butterfly831915 Posted 19 Mar 2009 , 4:36pm
post #9 of 13

It took me several attemps on tuesday to get an order thru on their site but I finally got it, I needed to order sps for 5 tier wedding cake and thought, what a perfect time to save some $ for me and then I can get a little something else. Didn't know it was gonna take me about 4 hours to get it done though, but finally it did!! Hope it gets fixed soon for all of you....

pinkpiggie78 Posted 24 Mar 2009 , 12:27pm
post #10 of 13

I am still having issues...

butterfly831915 Posted 24 Mar 2009 , 1:02pm
post #11 of 13

Oh no, that is not good. They could be losing lots of business.

pinkpiggie78 Posted 24 Mar 2009 , 1:22pm
post #12 of 13

I got through after some persistance...

SugaredUp Posted 24 Mar 2009 , 1:38pm
post #13 of 13

I also had trouble getting onto the Cake Central website yesterday.

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