Please Help - Uh...how Do I Respond To This?
Decorating By yellobutterfly Updated 14 Mar 2009 , 7:45am by lostincake
post #31 of 32
Great! I'm glad things ended on a happy note. I will be trying SS's buttercream in the near future myself as I've literally just finished watching her DVD this evening and want to give it a whirl. Now, gotta find that hi ratio shortening......
Lisa
post #32 of 32
Thanks for letting us know how it turned out and I'm so happy for you. You handled it perfectly and she obviously appreciated the personal touch you gave in your customer service.
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