An Idiot With A Reasonable Offer...

Decorating By sweetlayers Updated 11 Feb 2009 , 10:25pm by sweetlayers

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sweetlayers Posted 11 Feb 2009 , 3:15pm
post #1 of 8

Like an idiot, I told a nice lady yesterday (Tuesday) that I would sculpt another guitar cake for her for today (Wednesday)!

Last night, when I got home, I realized that the bagger did NOT put my oil in the bag so I tried to rig the recipe and failed miserably 2 times in my 16x16 square pan, (you know that is a lot of batter!) So ultimately, I never got the opportunity to sculpt the cake because both the cakes fell! icon_mad.gif

Instead, I woke up early, went to the store, purchased more supplies and baked a simple square 8x8 which will give her the same number of servings, but not sculpted. (I was late for work.)

I emailed her and told her what happened, I'm charging her MUCH less only $25 in this case and am giving her a 40% off voucher for her next purchase if she agrees to even take this cake.

Do you think my discounts were reasonable? Do you think she will go for it? I didn't want to leave her in a bind with no cake at all for her son's 18th birthday. icon_redface.gif

7 replies
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costumeczar Posted 11 Feb 2009 , 4:27pm
post #2 of 8

Could you put a guitar design on it somehow? I wouldn't think that an 18-yr-old would care too much, but he might if the cake is totally plain. If you could do something on it that might be better.

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sweetlayers Posted 11 Feb 2009 , 4:59pm
post #3 of 8

yes, I did put a picture of the same guitar on the cake, it's just not shaped like it.

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goof9j Posted 11 Feb 2009 , 5:07pm
post #4 of 8

Personally, I would care if I were expecting 1 thing and got another. icon_surprised.gif
However, with the discount and voucher you gave her, I would come back to you for another cake. icon_razz.gif

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londonpeach Posted 11 Feb 2009 , 5:07pm
post #5 of 8

I think your discounts are very reasonable. The lady didn't give you much notice for the cake.

I hope everything goes ok thumbs_up.gif

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Wing-Ding Posted 11 Feb 2009 , 5:10pm
post #6 of 8

If there weren't a rush order fee, I would say your offer was reasonable.

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summernoelle Posted 11 Feb 2009 , 5:10pm
post #7 of 8

You did the right thing in the situation. You had a disaster, but did the best you could! If she is angry, just apologize profusely, tell her how unusual it is for you, and then give her another discount on a future order.

Just remember-the worst thing that can happen is that she is angry and refuses the cake at all. If that happens, well, it's sad, but you can handle it!

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sweetlayers Posted 11 Feb 2009 , 10:25pm
post #8 of 8

Everything worked out well. Thanks for your support.

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